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1. If a medical device malfunctions, the Occupational 2. manufacturing produc-
Safety and Health Administration (OSHA) requires the er
administrator to report the incident to the: 2
2. Emergency exits must have which of the following 1. Exit access (lit corridor),
components? exit door (locked from in-
side or outside), and exit
discharge (access to street
or public way)
2. Exit sign (must be
lit), exit access (corridor),
and exit (must be double
doors)
3. Exit sign, exit access
(lit corridor), and exit door
(locked from outside)
4. Exit access (lit corri-
dor), exit (must be double
doors), and exit discharge
(three feet of clear side-
walk)
1
3. Which of the following Occupational Safety and Health 1. Serious
Administration (OSHA) violations is least likely to be 2. Non-serious
associated with a fine? 3. De minimus
4. imminent danger
3
4. The administration of the budget by the administrator: 1. requires intervention by
the governing body
2. is more costly than by
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staff
3. is a controlling function
4. is also part of the plan-
ning
1
5. Healthcare organizations are in the business of mar- 1. assistance
keting: 2. compassion
3. wellness
4. services
4
6. A care recipient in a long-term care healthcare organi- 1. ombudsman
zation disagrees with management's decision regard- 2. social worker
ing an aspect of care. The care recipient feels that is 3. care recipient council
could adversely affect the health, safety, welfare, or president
rights of care recipients. The individual or group most 4. governing body
responsible for acknowledging, investing, and resolv- 2
ing the concern is the:
7. Stakeholders are defined as: 1. any constituent group
that has an interest in what
outcomes the organization
procedures
2. the individuals who have
the most to lose financially
if the organization closes
3. any group of investors
who own stock in the orga-
nization
4. the staff, physicians, and
local groups who want to
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see the organization suc-
ceed
3
8. The purpose of a corporate compliance plan is to: 1. reduce fraud and abuse
and to establish internal
controls for responsible
organization conduct
2. avoid charges of
price-fixing and the vio-
lation of federal anti-kick-
back statutes
3. identify the corrective
steps necessary for the re-
moval of quality indicator
flags from a healthcare or-
ganization's profile
4. establish policies and
procedures for conduct-
ing criminal background
checks on all officers and
directors
1
9. The primary benefits of management by walking 1. listening, teaching, and
around are: facilitating
2. evaluating, controlling,
and planning
3. listening, planning, and
organizing
4. directing, evaluating,