CMN 003V EXAM | QUESTIONS AND
ANSWERS | 2025 REVISED UPDATE |
100% CORRECT
Norming - Answer- the stage of group development during which the group solidifies its
rules for behavior, resulting in greater trust and motivation to achieve the group goal
Performing - Answer- members concentrate on solving problems and completing the
assigned task, reaching the goal.
Adjourning - Answer- members prepare for disbandment
Uncertainty Theory - Answer- States that we choose to know more about others with
whom we have interactions in order to reduce or resolve the anxiety associated with the
unknown.
Life Cycle of Member Roles - Answer- potential member -> new member -> full member
-> divergent member -> marginal member -> ex member
potential member - Answer- Individual who is qualified to join a group but has not yet
joined.( curiosity and interest)
New Member - Answer- joined the group but is still an outsider and is unknown
full member - Answer- knows the rules and is looked to for leadership
divergent member - Answer- focuses on differences
marginal member - Answer- no longer involved
ex-member - Answer- no longer considered a member
negative and positive member roles - Answer- ,,,
intitiator-coordinator - Answer- suggests new ideas or new ways of looking at the
problem
Elaborator - Answer- builds on ideas and provides examples
coordinator - Answer- brings ideas, information, and suggestions together
evaulator-critic - Answer- evaulates ideas and provides constructive criticism
, Dominator - Answer- dominates discussion, not allowing others to take their turn
recognition seeker - Answer- relates discussions to their accomplishments, seeks
attention.
special interest pleader - Answer- relates discussion to special interest or personal
agenda
Blocker - Answer- blocks attempts at consensus consistently
Joker or Clown - Answer- Seeks attention through humor and distracts group members
Conflict - Answer- conflict exists when one person has a need of another and that need
is not being met
step 1 - Answer- express the need
step 2 - Answer- find out if the need can or cannot be met
management of conflict - Answer- gossiping, angrry, blocking..
3. involve outside parties - Answer- mediator
guide to handling toxic coworkers - Answer- toxic people defy logic. unexpected stress
is the most harmful. performance and brain struggle.
CONTROL what you can and eliminate what you can't!
50 percent wil face bullying or toxicity
1. set limits - Answer- especially with those who complain often
2. rise above it - Answer- try not to get sucked in. (chances are they're meant o others
too, don't blame yourself)
3. stay aware of your emotions - Answer- think about what makes sense for you, don't
feel obligated to straighten them out, and do not react in the moment
4. establish boundaries - Answer- think rationally, rise above, they will become
predictable and how to rise above. think about when and where ou have to put up with
them, and etablish boundaries to avoid them. do not let it happen naturally. imagine a
wall. you cannot take it personally. surround yourself with friendly coworkers
5. manage your own happiness - Answer- have self worth come from within. you're
never as good or bad as they say you are
ANSWERS | 2025 REVISED UPDATE |
100% CORRECT
Norming - Answer- the stage of group development during which the group solidifies its
rules for behavior, resulting in greater trust and motivation to achieve the group goal
Performing - Answer- members concentrate on solving problems and completing the
assigned task, reaching the goal.
Adjourning - Answer- members prepare for disbandment
Uncertainty Theory - Answer- States that we choose to know more about others with
whom we have interactions in order to reduce or resolve the anxiety associated with the
unknown.
Life Cycle of Member Roles - Answer- potential member -> new member -> full member
-> divergent member -> marginal member -> ex member
potential member - Answer- Individual who is qualified to join a group but has not yet
joined.( curiosity and interest)
New Member - Answer- joined the group but is still an outsider and is unknown
full member - Answer- knows the rules and is looked to for leadership
divergent member - Answer- focuses on differences
marginal member - Answer- no longer involved
ex-member - Answer- no longer considered a member
negative and positive member roles - Answer- ,,,
intitiator-coordinator - Answer- suggests new ideas or new ways of looking at the
problem
Elaborator - Answer- builds on ideas and provides examples
coordinator - Answer- brings ideas, information, and suggestions together
evaulator-critic - Answer- evaulates ideas and provides constructive criticism
, Dominator - Answer- dominates discussion, not allowing others to take their turn
recognition seeker - Answer- relates discussions to their accomplishments, seeks
attention.
special interest pleader - Answer- relates discussion to special interest or personal
agenda
Blocker - Answer- blocks attempts at consensus consistently
Joker or Clown - Answer- Seeks attention through humor and distracts group members
Conflict - Answer- conflict exists when one person has a need of another and that need
is not being met
step 1 - Answer- express the need
step 2 - Answer- find out if the need can or cannot be met
management of conflict - Answer- gossiping, angrry, blocking..
3. involve outside parties - Answer- mediator
guide to handling toxic coworkers - Answer- toxic people defy logic. unexpected stress
is the most harmful. performance and brain struggle.
CONTROL what you can and eliminate what you can't!
50 percent wil face bullying or toxicity
1. set limits - Answer- especially with those who complain often
2. rise above it - Answer- try not to get sucked in. (chances are they're meant o others
too, don't blame yourself)
3. stay aware of your emotions - Answer- think about what makes sense for you, don't
feel obligated to straighten them out, and do not react in the moment
4. establish boundaries - Answer- think rationally, rise above, they will become
predictable and how to rise above. think about when and where ou have to put up with
them, and etablish boundaries to avoid them. do not let it happen naturally. imagine a
wall. you cannot take it personally. surround yourself with friendly coworkers
5. manage your own happiness - Answer- have self worth come from within. you're
never as good or bad as they say you are
