Operations Management Creating Value
Along the Supply Chain, 11th Edition
(Russell)Verified Chapters 1 - 17, Complete
Operations Management Creating Value Along the Supply Chain
,TABLE OF CONTENTS
1 Introduction to Operations and Supply Chain Management
2 Quality Management
3 Statistical Process Control
S3 Operational Decision-Making Tools: Acceptance Sampling
4 Product Design
5 Service Design
6 Processes and Technology
7 Capacity and Facilities Design
S7 Operational Decision-Making Tools: Facility Location Models
8 Human Resources
S8 Operational Decision-Making Tools: Work Measurement
9 Project Management
10 Supply Chain Management Strategy and Design
11 Global Supply Chain Procurement and Distribution
S11 Operational Decision-Making Tools: Transportation and Transshipment Models
12 Forecasting
13 Inventory Management
S13 Operational Decision-Making Tools: Simulation
14 Sales and Operations Planning
S14 Operational Decision-Making Tools: Linear Programming
15 Resource Planning Systems
16 Lean Production Systems
17 Scheduling
Operations Management Creating Value Along the Supply Chain
, Operations Management Creating Value Along the Supply Chain 11th Edition
Roberta S. Russell, Bernard W. Taylor
Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management
The Operations Function
1. The operations function interacts with
a. Marketing
b. Suppliers
c. Human resources
d. Finance
e. All of the above
Difficulty: Easy
Answer: d
2. Operations is often described as
a. the creative core of an organization
b. a transformation process
c. the source of firm profitability
d. all of the above
Difficulty: Easy
Answer: b
The sEvolution sof sOperations sand sSupply sChain sManagement
1. s helped sto senable sthe sIndustrial sRevolution.
a. Linear sprogramming
b. Quality scircles
c. Interchangeable sparts
d. The sInternet
Difficulty:
sEasysAnswer:
sc
2. The sPrinciples sof sScientific sManagement swere sproposed sby
a. Adam sSmith
b. Henry sFord
c. Frederick sTaylor
Operations Management Creating Value Along the Supply Chain
, d. Elton sMayo
Difficulty:
sEasysAnswer:
sc
3. Supply schain smanagement semerged sas
a. companies sstarted sto soutsource sproduction
b. the snumber sof ssuppliers sfor seach scompany sgrew
c. globalization sexpanded sthe sreach sof ssuppliers sand scustomers
d. all sof sthe sabove
Difficulty:
sEasysAnswer:
sd
4. The squality srevolution swas sbrought sto sus sby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:
sEasysAnswer:
sb
Globalization
1. Globalization shas sgrown srapidly sdue sto
a. World strade sagreements
b. The sInternet
c. Outsourcing
d. All sof sthe sabove
Difficulty:
sEasysAnswer:
sd
2. Which sof sthe sfollowing scountries shas sthe shighest shourly swage srate?
a. Norway
b. U.S.
c. Germany
d. South sKorea
Difficulty:
Operations Management Creating Value Along the Supply Chain