WGU C182 Introduction to IT Exam (Latest 2025/2026) Verified Answers

WGU C182 Introduction to IT Exam (Latest
2025/2026) Verified Answers



1. InformationTechnology ANS:Thetechnologyusedincreating,maintaining, p
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and making information accessible.
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2. ITProfessional Roles ANS:Administration and Support
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3. SystemAdministrator ANS:Maintainsallaspectsofthesystemincludinghardware,
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software, and programming.
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4. Network Administrator ANS:In charge of all aspects of the computer network
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5. DatabaseAdministrator ANS:Focuseson thedesign,development,andsupport yp yp p
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of database management systems (DBMSs).
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6. SecurityAdministrator ANS:Installs,configures,andadministersfirewallsecurity
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to protect systems and proactively work to stop intrusions.
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7. WebAdministrator ANS:Installs,configures,maintains,secures,and
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troubleshoots web severs.
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8. Support IT Professionals ANS:Help desk and training. yp yp yp p
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9. Information ANS:Processed data. yp p
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10. DIKWHierarchy ANS:Definesthetransitionofdatato informationto knowledgeto
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wisdom. (Data Information Knowledge Wisdom)
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11. Data in DIKW ANS:The input directly received by the user (or computer).It is
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generally not usable until it has been converted into a relevant form.
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12. Informationin DIKW ANS:Havingbeeninferredfromdata;oneormoreprocesses yp yp yp p
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have been applied to the data to transform it into a more useful form.
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13. Knowledge in DIKW ANS:Information that has been put to use;information placed yp yp yp p
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1/25
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,yp into a context. Refined information such that the user of the knowledge is able to call forth
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yp only relevant portions of information when needed.
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14. Wisdom in DIKW ANS:Provides a social setting to knowledge;an understanding of yp yp yp p
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the "why".Can only come by having both knowledge and experience.
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15. Information Systems ANS:A collection of data and information used to support the yp yp p
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management of an organization. Also refers to the technical components and human
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resources that enable the assembly, storage, and processing of data and the delivery of
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information.This has existed for a lot longer than computers.
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16. Characteristics of Quality Data ANS: Relevance - the data being used must apply yp yp yp yp p
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directly to the decision being made
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Timely - data must be efficient and must be provided in a timely manner Thorough - the
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yp data must be complete yp yp yp




Accurate - data should be captured onlyonce, where possible and should be captured
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as close to the point of activity as possible.
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2/25 yp yp

, Reliable-datashouldreflectstableandconsistentdatacollectionprocessesacross
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collections points and over time
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17. IPOS ANS:The Input-Procession-Output-Storage Cycle yp p
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18. Input ANS:Raw data is entered by the user. yp p
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19. Processing ANS:Raw data is organized or structured for usefulness. yp p
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20. Output ANS:Information is output so user can see results. yp p
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21. Storage ANS:Processed information is stored for permanent record. yp p
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22. Computer System ANS:A collection of components that work together to meet the yp yp p
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needs of the user; typically categorized as either hardware, software, networks, or
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users.
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23. Hardware ANS:Physical components of a computer system which include the sys- yp p
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tem unit and its components and peripheral devices; tangible aspects of the com-
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puter.
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24. Software ANS: Computer programs that tell the computer what to do--how to execute yp yp yp yp yp yp yp yp yp yp yp yp




commands and process information
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25. Network ANS:A collectionof computersandresourcesconnected byvariousmedia yp p
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so that they can communicate with each other.
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26. User ANS:Those who use a computer. yp p
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27. Software Categories ANS:Systems Software and Applications Software yp yp p
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28. Evolution of Users ANS:First users were the engineers who built and programmed yp yp yp p
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computers, then employees who had received specialized training were users, and now
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today, anyone and everyone can be a user.
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29. Protocol ANS:Rules provided by which networks communicate with each other. yp p
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30. TCP/IP ANS: Transmission Control Protocol/Internet Protocol. Most commonly yp p
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used protocol; is required of all computers that communicate over the Internet.
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31. ProtocolStack ANS:A collection of protocols.TCP/IP is an example. yp yp p
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32. Componentsof a Computer ANS:CPU, Memory and Storage, Peripheral Devices yp yp yp yp p
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