Two actions the student could have taken to avoid frustration are WGU’s
objective assessment policies and the multiple attempt policy that are
located within WGU handbook. The student could have followed the (Alert)
checklist. This (ALERT) checklist is helpful to the student because it stands
for A- Academic preparation, L- Launch Process information, E- Environment,
R- Rules for the exam, T- Technical Setup, and Troubleshooting. The student
following these steps would have made the student more prepared for the
assessment. This would have helped the students because they would have
known about removing any material from the testing space and allowed
them to place the webcam at the correct angle, and this would have
informed them to cover any extra computer screens with a blank sheet of
paper (kthometz1, 2025a). The student could have avoided concerns about
the rescheduling by simply looking at the multiple attempt policy and the
proctoring policy in the WGU handbook. According to this policy, the student
may be instructed to meet with an instructor before being allowed to take
the reassessment. This could also consist of weekly meetings and going over
study material, joining live sessions, plus other educational tasks
(kthometz1, 2025b). For the student to prepare for the reassessment, the
student may benefit from using the mind map method, which is an effective
note-taking technique, where the information will be organized in circles with
multiple details that develop from the main topic (Washington, 2023a).
Another useful study method the student could try is the Pomodoro method,
created by Francesco Cirillo in the 1980s, which means doing a task for 25
minutes, then allowed to take a 5-minute break, with longer breaks after
every four sessions (Jgoeres, 2023). The student may enhance their ability
using the time management method, for example, creating a weekly planner
with a paper planner or a digital planner. This allows the student to prioritize
school activities and life events (Washington, 2023b).
objective assessment policies and the multiple attempt policy that are
located within WGU handbook. The student could have followed the (Alert)
checklist. This (ALERT) checklist is helpful to the student because it stands
for A- Academic preparation, L- Launch Process information, E- Environment,
R- Rules for the exam, T- Technical Setup, and Troubleshooting. The student
following these steps would have made the student more prepared for the
assessment. This would have helped the students because they would have
known about removing any material from the testing space and allowed
them to place the webcam at the correct angle, and this would have
informed them to cover any extra computer screens with a blank sheet of
paper (kthometz1, 2025a). The student could have avoided concerns about
the rescheduling by simply looking at the multiple attempt policy and the
proctoring policy in the WGU handbook. According to this policy, the student
may be instructed to meet with an instructor before being allowed to take
the reassessment. This could also consist of weekly meetings and going over
study material, joining live sessions, plus other educational tasks
(kthometz1, 2025b). For the student to prepare for the reassessment, the
student may benefit from using the mind map method, which is an effective
note-taking technique, where the information will be organized in circles with
multiple details that develop from the main topic (Washington, 2023a).
Another useful study method the student could try is the Pomodoro method,
created by Francesco Cirillo in the 1980s, which means doing a task for 25
minutes, then allowed to take a 5-minute break, with longer breaks after
every four sessions (Jgoeres, 2023). The student may enhance their ability
using the time management method, for example, creating a weekly planner
with a paper planner or a digital planner. This allows the student to prioritize
school activities and life events (Washington, 2023b).
