Vivint Exam
The 4 things that only an account holder can do - answer1. Change verbal passcode
2. Change mailing/billing address
3. Request to discontinue or cancell service
4. Request for special instructions
2ndary Passcode - answer1. Verify False alarm
2. Dissarm the system
3. Check or change scheduled service schedule tickets.
Windows to keep open - answer1. Mainpage (intranet.vivint.com)
2. Service department phone list
3. Customer Service Cheet Sheet
4. Vivint.com
Premium Add On - answer$10
Free tech. visits & batteries
Energy Management Add On - answer$8
Thermostats, Lamp modules, Solar panels?
Security Plus Add On - answer$11
Cameras and Dead Bolts
Full Home Automation Add On - answer$19
E.M. + S.P.
Split over 3 months - answer1. Package Price
2. Go!Control Upgrade
3. Activation Fee
Notice of Cancellation (N.O.C) Essentials - answer1. Reason
2. Name
3. Signiture
4. Account #
Where can customers find customers find verbal passcode? - answerP.S. Agrement
and Pre-installation survey
How much time before sent to collections? - answer120 Days
The 4 things that only an account holder can do - answer1. Change verbal passcode
2. Change mailing/billing address
3. Request to discontinue or cancell service
4. Request for special instructions
2ndary Passcode - answer1. Verify False alarm
2. Dissarm the system
3. Check or change scheduled service schedule tickets.
Windows to keep open - answer1. Mainpage (intranet.vivint.com)
2. Service department phone list
3. Customer Service Cheet Sheet
4. Vivint.com
Premium Add On - answer$10
Free tech. visits & batteries
Energy Management Add On - answer$8
Thermostats, Lamp modules, Solar panels?
Security Plus Add On - answer$11
Cameras and Dead Bolts
Full Home Automation Add On - answer$19
E.M. + S.P.
Split over 3 months - answer1. Package Price
2. Go!Control Upgrade
3. Activation Fee
Notice of Cancellation (N.O.C) Essentials - answer1. Reason
2. Name
3. Signiture
4. Account #
Where can customers find customers find verbal passcode? - answerP.S. Agrement
and Pre-installation survey
How much time before sent to collections? - answer120 Days
