VIVINT 2025
Most residential burglaries occur... - answer In broad daylight
The common goal of the electronic Security and Life Safety industry is to: - answer
Improve the safety, peace of mind, and quality of life of the customer
A successful service technician: - answer Always tests the system before leaving the
job
The false alarm reduction method known as Enhanced Call Verification: - answer
Requires 2 different phone numbers from the call list to be called before
dispatching the police
Nationally Recognized Testing Laboratory (NRTL) conduct factory inspections how
many times a year - answer2-4
Approved means something is acceptable to the _____ - answer Authorities having
Jurisdiction
A code title will always be preceded by a ______ - answerCode Number
You can install a CS-Lens on a CS-Mount camera with a 5mm spacer ring - answerfalse
Which of the following is not considered a barrier of customer service - answerinternal
issues
What is constant nonverbal flow of communication essential to understanding someone
else - answerBody Language
What should not be done when dealing with an angry customer - answerTell the
customer to stop yelling immediately
In today's age, the ____ have a lot of say in how well companies perform via tech and
social media - answerGeneral Public
Ohm's law, if there are 24 volts and 6 Amps whats the resistance - answer4 ohms
if the number of turns are greater on the primary side of the transformer vs. the
secondary side, it is considered a - answerstep down
an unsupervised detection circuit - answercannot detect beyond a shortened circuit
Most residential burglaries occur... - answer In broad daylight
The common goal of the electronic Security and Life Safety industry is to: - answer
Improve the safety, peace of mind, and quality of life of the customer
A successful service technician: - answer Always tests the system before leaving the
job
The false alarm reduction method known as Enhanced Call Verification: - answer
Requires 2 different phone numbers from the call list to be called before
dispatching the police
Nationally Recognized Testing Laboratory (NRTL) conduct factory inspections how
many times a year - answer2-4
Approved means something is acceptable to the _____ - answer Authorities having
Jurisdiction
A code title will always be preceded by a ______ - answerCode Number
You can install a CS-Lens on a CS-Mount camera with a 5mm spacer ring - answerfalse
Which of the following is not considered a barrier of customer service - answerinternal
issues
What is constant nonverbal flow of communication essential to understanding someone
else - answerBody Language
What should not be done when dealing with an angry customer - answerTell the
customer to stop yelling immediately
In today's age, the ____ have a lot of say in how well companies perform via tech and
social media - answerGeneral Public
Ohm's law, if there are 24 volts and 6 Amps whats the resistance - answer4 ohms
if the number of turns are greater on the primary side of the transformer vs. the
secondary side, it is considered a - answerstep down
an unsupervised detection circuit - answercannot detect beyond a shortened circuit
