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After installing the OS on a workstation a URL does not match the text in the body of the
technician notices everything is displayed in email and appears to be a string of random
large windows and the viewing area is limited. characters. What would be the best course of
What will the technician need to adjust to resolve action? - ANSWER -Delete the email
this issue? - ANSWER -Resolution without clicking the link.
A User's OS is set to automatically update as What component serves as temporary storage for
updates are released. However, last week's computer operations? - ANSWER -RAM
updates failed to download. Which of the
following should the user do FIRST to install the
updates? - ANSWER -Manually download
the updates The extension .rtf is an example of what file type?
- ANSWER -Document
What component is used for temporary storage
of program data that is cleared when the What is a common method of preventing physical
computer is turned off? - ANSWER - theft of a laptop or workstation? -
System Memory ANSWER -Cable and lock device securely
attached to a secure object.
Which method of patching allows for vendor
controlled updates, reduced user interaction, and After installing a new software application a user
increased security of the OS or application? - notices the application launches in demo mode.
ANSWER -Automatic Updates What needs to be done to fully activate the
software package? - ANSWER -Enter a
product or licence key.
What security threat would the use of cable locks
reduce? - ANSWER -Hardware Theft
A user's laptop contains sensitive information.
The user often plugs the computer into the
corporate network. A sensitive file from the laptop
Name one reason why password complexity is a has been found on another user's laptop. How
best practice. - ANSWER -It makes could the user have prevent this breach? -
passwords harder to crack. ANSWER -Disable file and print sharing on
the laptop.
A user receives an email including a link, when
they hover the mouse over the link, the actual A user's government ID number, birth date, and
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