Fear Free Certification Module
2 Comprehensive Questions
(Frequently Tested) with
Verified Answers Graded A+
A positive transport experience benefits - Answer: The pet
The client
The veterinary care team
The first line of communication between the veterinary care team and the client is MOST
OFTEN: - Answer: The client care representative
According to the Fear Free guidelines, identify which team member's role is client education,
coaching and support? - Answer: Technician
The client care representative prepares for the visit by: - Answer: If all of the above responses
are correct, choose this response
According to the Fear Free guidelines, the client care representative should review the patient's
record to learn - Answer: If the patient needed sedation for past visits
Effective pre-visit communication by the client care representative promotes a Fear Free
experience by allowing clients time to better prepare for the visit. - Answer: TRUE
2 Comprehensive Questions
(Frequently Tested) with
Verified Answers Graded A+
A positive transport experience benefits - Answer: The pet
The client
The veterinary care team
The first line of communication between the veterinary care team and the client is MOST
OFTEN: - Answer: The client care representative
According to the Fear Free guidelines, identify which team member's role is client education,
coaching and support? - Answer: Technician
The client care representative prepares for the visit by: - Answer: If all of the above responses
are correct, choose this response
According to the Fear Free guidelines, the client care representative should review the patient's
record to learn - Answer: If the patient needed sedation for past visits
Effective pre-visit communication by the client care representative promotes a Fear Free
experience by allowing clients time to better prepare for the visit. - Answer: TRUE
