USPS SSA Exam 2025/2026 with verified
questions and correct answers highly
graded a+
Dimensional Weight Pricing - CORRECT ANSWERS--- Applies to Priority Mail
- Addressed to zones 5-9
- Measures (L x W x H) over one cubic foot or 1,728 cubic inches
Parcel Return Service - CORRECT ANSWERS--This allows customers to return
merchandise to merchants without having to pay postage (postage has already been
prepaid by the merchant).
Priority Mail Express - CORRECT ANSWERS--- Guaranteed 1-2 day delivery
(domestic)
- Includes $100 insurance and free tracking
Priority Mail - CORRECT ANSWERS--- 1-3 day delivery
- Includes tracking and $50 worth of insurance
- For domestic packages weighing up to 70 lbs and 108"
Domestic Mail - CORRECT ANSWERS--Consists of items sent within the United States,
its territories, possessions, APO's, FPO's, DPO's, and the UN.
Mailing Services (6) - CORRECT ANSWERS--Services for which USPS does not have
to compete for business (Market Dominant).
- First Class Mail
- Periodicals
- USPS Marketing Mail (EDDM)
- Media Mail
- Library Mail
- Extra Services
Shipping Services (6) - CORRECT ANSWERS--Services where the USPS competes
with other companies, such as UPS and FedEx.
- Priority Mail Express
- Priority Mail
- First Class Package Service
- Retail Ground
- Parcel Return Service
- International Mail
, S.O.L.E.R. - CORRECT ANSWERS--Squarely face the person
Open your posture
Lean towards the sender
Eye contact
Relax while attending
First Class Package Service (Retail) - CORRECT ANSWERS--3-5 Days for delivery
Must weigh 13 oz. or less
Includes Tracking
Periodicals - CORRECT ANSWERS--Items published at least 4 times a year from a
known publisher.
USPS Marketing Mail (includes EDDM) - CORRECT ANSWERS--Consists of printed
matter, flyers, advertising, catalogs, newsletters and small packages.
- Must contain at least 200 pieces or 50 pounds per mailing
Certified Mail Service - CORRECT ANSWERS--- Provides customers with proof of
mailing and the date and time the item was delivered or delivery was attempted.
- Limited Tracking
- Legally Binding
Collect on Delivery (COD) - CORRECT ANSWERS--- Used to mail merchandise for
which the mailer has not yet been paid.
- Articles are covered against loss, damage, rifling, and failure to remit fees.
- Indemnity coverage up to $1,000.
- Requires a five-part form.
PS Form 3811
PS Form 3811-A
Electronic - CORRECT ANSWERS--The three types of Return Receipts:
- Return Receipt
- Return Receipt After Mailing
- Electronic Return Receipt
PS Form 3816, a five part form used for this type of extra service. - CORRECT
ANSWERS--Form for COD (Collect on Delivery)
G.I.S.T. - CORRECT ANSWERS--Greet
Inquire
Suggest
Thank
When do we ask this: "Does this item contain anything liquid, fragile, perishable, or
potentially hazardous such as lithium batteries, perfume, or mercury?" - CORRECT
ANSWERS--We ask this whenever we weigh an item on the scale.
questions and correct answers highly
graded a+
Dimensional Weight Pricing - CORRECT ANSWERS--- Applies to Priority Mail
- Addressed to zones 5-9
- Measures (L x W x H) over one cubic foot or 1,728 cubic inches
Parcel Return Service - CORRECT ANSWERS--This allows customers to return
merchandise to merchants without having to pay postage (postage has already been
prepaid by the merchant).
Priority Mail Express - CORRECT ANSWERS--- Guaranteed 1-2 day delivery
(domestic)
- Includes $100 insurance and free tracking
Priority Mail - CORRECT ANSWERS--- 1-3 day delivery
- Includes tracking and $50 worth of insurance
- For domestic packages weighing up to 70 lbs and 108"
Domestic Mail - CORRECT ANSWERS--Consists of items sent within the United States,
its territories, possessions, APO's, FPO's, DPO's, and the UN.
Mailing Services (6) - CORRECT ANSWERS--Services for which USPS does not have
to compete for business (Market Dominant).
- First Class Mail
- Periodicals
- USPS Marketing Mail (EDDM)
- Media Mail
- Library Mail
- Extra Services
Shipping Services (6) - CORRECT ANSWERS--Services where the USPS competes
with other companies, such as UPS and FedEx.
- Priority Mail Express
- Priority Mail
- First Class Package Service
- Retail Ground
- Parcel Return Service
- International Mail
, S.O.L.E.R. - CORRECT ANSWERS--Squarely face the person
Open your posture
Lean towards the sender
Eye contact
Relax while attending
First Class Package Service (Retail) - CORRECT ANSWERS--3-5 Days for delivery
Must weigh 13 oz. or less
Includes Tracking
Periodicals - CORRECT ANSWERS--Items published at least 4 times a year from a
known publisher.
USPS Marketing Mail (includes EDDM) - CORRECT ANSWERS--Consists of printed
matter, flyers, advertising, catalogs, newsletters and small packages.
- Must contain at least 200 pieces or 50 pounds per mailing
Certified Mail Service - CORRECT ANSWERS--- Provides customers with proof of
mailing and the date and time the item was delivered or delivery was attempted.
- Limited Tracking
- Legally Binding
Collect on Delivery (COD) - CORRECT ANSWERS--- Used to mail merchandise for
which the mailer has not yet been paid.
- Articles are covered against loss, damage, rifling, and failure to remit fees.
- Indemnity coverage up to $1,000.
- Requires a five-part form.
PS Form 3811
PS Form 3811-A
Electronic - CORRECT ANSWERS--The three types of Return Receipts:
- Return Receipt
- Return Receipt After Mailing
- Electronic Return Receipt
PS Form 3816, a five part form used for this type of extra service. - CORRECT
ANSWERS--Form for COD (Collect on Delivery)
G.I.S.T. - CORRECT ANSWERS--Greet
Inquire
Suggest
Thank
When do we ask this: "Does this item contain anything liquid, fragile, perishable, or
potentially hazardous such as lithium batteries, perfume, or mercury?" - CORRECT
ANSWERS--We ask this whenever we weigh an item on the scale.
