1
BUSINESS MANAGEMENT PHOENIX FIRE DEPARTMENT RECRUIT
STUDY GUIDE WITH ANSWERS
To provide the best cross-trains
level of public safety, the
PFD______________ it's
firefighters. This creates
avenues to provide a full
range of fire
suppression, hazardous
materials response,
medical
services, and Aircraft
rescue/firefighting.
The PFD career involves customer-service based industry
more than just firefighting.
We are a
________ based industry.
What are the 5 most safety, professionalism, teamwork, respect, and
important areas to focus personal development.
on for PFD
firefighters?
To save lives and protect property through fire
What is the PFD mission
suppression, emergency medical and
statement?
transportation services, all-hazards incident
management, and community risk reduction
efforts.
To remain committed to delivering customer service
excellence to our communities through pride and
What is the PFD
professionalism. We will honor our diversity and
vision
inclusion while striving to improve the well-being
statement?
of our Fire Department family, respecting our past
, 2
while planning for the future.
What is the PFD motto? Prevent Harm, Survive and Be Nice.
It is the philosophy of the Phoenix Fire Department
What is the PFD way?
and describes what is expected of every member
regardless of rank.
What values does the PFD safety, service excellence, integrity, professionalism,
way incorporate? communication, teamwork, and respect.
make the commitment, be accountable, be self
What are the 6 major
"cornerstones" of the PFD disciplined, be a responsible leader, maintain a
way? positive environment, and the RBO Process.
BUSINESS MANAGEMENT PHOENIX FIRE DEPARTMENT RECRUIT
STUDY GUIDE WITH ANSWERS
To provide the best cross-trains
level of public safety, the
PFD______________ it's
firefighters. This creates
avenues to provide a full
range of fire
suppression, hazardous
materials response,
medical
services, and Aircraft
rescue/firefighting.
The PFD career involves customer-service based industry
more than just firefighting.
We are a
________ based industry.
What are the 5 most safety, professionalism, teamwork, respect, and
important areas to focus personal development.
on for PFD
firefighters?
To save lives and protect property through fire
What is the PFD mission
suppression, emergency medical and
statement?
transportation services, all-hazards incident
management, and community risk reduction
efforts.
To remain committed to delivering customer service
excellence to our communities through pride and
What is the PFD
professionalism. We will honor our diversity and
vision
inclusion while striving to improve the well-being
statement?
of our Fire Department family, respecting our past
, 2
while planning for the future.
What is the PFD motto? Prevent Harm, Survive and Be Nice.
It is the philosophy of the Phoenix Fire Department
What is the PFD way?
and describes what is expected of every member
regardless of rank.
What values does the PFD safety, service excellence, integrity, professionalism,
way incorporate? communication, teamwork, and respect.
make the commitment, be accountable, be self
What are the 6 major
"cornerstones" of the PFD disciplined, be a responsible leader, maintain a
way? positive environment, and the RBO Process.
