NURS 3325 LEADING AND
MANAGING IN NURSING
FINAL EXAM QUESTIONS AND
ANSWERS 2022
A cnurse cmanager cis cexperiencing cpoor cstaff c morale con cher cunit. c While
cparticipating cin ca cbaccalaureate c course, c the cnurse cmanager chad clearned cthat cone
cof c the creasons cnurses clack cpower ctoday cis cprobably cbecause c of c the cpast. c In cthe
cearly c decades cof c the cprofession, c nurses clacked cpower cbecause:
a.Nurses cfreely cchose cto cdefer cto cphysicians cand cadministrators cwith cmore ceducation.
b.Women clacked clegal, csocial, cand cpolitical cpower cbecause cof clegal cand ccultural
cbarriers.
c.The cfirst c nursing c licensure claws cprohibited c nurses cfrom cmaking cmost c decisions.
d.Nurses castutely c recognized c the crisks cof c grabbing c too cmuch c power c too csoon.
B
Nurses cwho cengage cin cin-fighting, cseek cphysician csupport cagainst cnursing ccolleagues,
cand cavoid cmembership c in cnursing corganizations:
a.Refuse cto cbelieve cthat cthey care cacting clike cmembers cof cgroups cthat c suffer
csocioeconomic coppression.
b.Do cnot c understand chow ctheir cfailure cto cexercise cpower ccan climit c the cpower cof c the
cwhole cprofession.
c.Purposefully c choose c to cexercise ctheir c power c in c the c workplace c through cindirect
, c means.
d.Suffer c from clearned chelplessness cas ca c result c of c abuse cby c powerful c nurse cexecutives.
B
A cnurse cbelongs cto cseveral c professional c organizations, c serving con ca cstate-level
c committee cof c one cgroup cand c on ctwo ctask c forces cat c work. c The cnurse cis
ccommitted cto ca crange cof c health cissues. c This cnurse cexemplifies cwhich c level cof
cpolitical cactivism cin cnursing?
a. Gladiator
b.Buy-in
c.Self-interest
d. Political
csophistication c D
A cmanager crelies con chis cdirector c(immediate csupervisor) cfor cadvice cabout c enrolling
cin cgraduate cschool c to c prepare cfor c a ccareer cas ca cnurse cexecutive. c The cdirector
cmay cexercise cwhat c kinds cof c power cin cthe crelationship c with cthe cmanager cin cthis
cadvisory csituation?
a.Expert, c coercive, c and creferent
b.Reward, c connection, c and cinformation
c.Referent, cexpert, cand cinformation
d. Reward, creferent, cand
cinformation c C
,A cnurse cmanager cmust cimplement ca c2% cbudget ccut con cthe cnursing cunit. cWhich
capproach cshould cthe cmanager c use cto cmost c effectively cempower cthe cstaff c of
c the cunit?
a.Discuss cthe cguidelines cfor cthe cbudget c cuts cwith cthe cstaff, c making cthe cdecisions cwith
cthose cwho cparticipate.
b. Inform cthe cstaff cof cthe cbudget ccuts cin ca cseries cof csmall cgroup cmeetings,
cand caccept ctheir cideas cin cwriting c only.
c.Provide cthe cstaff cwith chandouts cabout cthe cbudget ccuts, cand clet cthem cmake
crecommendations cin cwriting.
d. Hold ca cseries cof c mandatory cmeetings con cthe cbudget ccuts, c asking cstaff c for
cideas con cthe ccuts.
A
During corientation cof cnew cnurse cmanagers, cthe cchief cnursing cofficer cstresses
cstrategies cthat chelp cnurse c managers cto cachieve ca cpowerful c image. c Which
cgroups cof c behaviors cbest c contribute cto ca cpowerful c image cfor c the cnurse
cmanager?
a. Greeting cpatients, c families, c and ccolleagues cwith ca chandshake cand ca
csmile; c listening ccarefully c when c problems carise
b. For cmen, c no cfacial c hair, c always cwearing ca csuit c and ctie; c for cwomen,
c always cwearing ca csuit c and chigh-heeled c shoes
c.Maintaining ca csoft c voice cduring ctimes cof c conflict; c making cunbroken ceye ccontact
c during cinteractions
d. Smiling call c the ctime; c always cwearing ca csuit c and ccarrying ca cbriefcase;
c women cshould cwear cno cjewelry c A
Two cnurses capproach ctheir cmanager cabout ca cconflict cregarding cthe cnext cmonth's
cschedule. cThe cnurses care c talking cloudly cand cat c the csame ctime. c The cmanager
cmost c effectively cuses ccommunication cskills cto cresolve cthe c conflict cby:
a. Taking cboth cnurses caside, c separately cand cthen ctogether, c and ccharging
cthem cwith cresolving cthe cproblem c without cher cdirect cintervention.
b. Listening cto ceach cnurse cspeak cto cthe cother cwithout c interruption cand
casking cclarifying cquestions cto chelp c them cresolve cthe cissue cthemselves.
c. Separating cthe cnurses, c instructing ceach cto cdecide chow cthe cproblem ccan
cbe cresolved, c and cmeeting cwith c them cthe cnext cday.
d. Calling can cemergency cscheduling ccommittee cmeeting cand casking
cvolunteers cto cresolve cthe cconflict c between cthe ctwo cnurses.
B
A cnurse cmanager crecognizes cthe cneed cto cexpand cher cprofessional c network cas
cshe cbegins ca cjob csearch cfor ca c middle-management cposition. cWhich cof c the
cfollowing cactions cis cleast c likely cto cexpand cher cjob-searching c network?
a. Reviewing cher caddress cbook cor ccard cfile cfor cnames cand cphone cnumbers cof
cformer ccolleagues cwho care cnow c in cmiddle-management cpositions
b. Making can cappointment c to cmeet cwith ca cformer cinstructor cfrom cher
cgraduate cprogram cin cnursing c administration
c.Making ca clong coverdue creturn ccall c to ca cformer ccolleague cwho cis cnow ca cchief c nurse
, cexecutive
MANAGING IN NURSING
FINAL EXAM QUESTIONS AND
ANSWERS 2022
A cnurse cmanager cis cexperiencing cpoor cstaff c morale con cher cunit. c While
cparticipating cin ca cbaccalaureate c course, c the cnurse cmanager chad clearned cthat cone
cof c the creasons cnurses clack cpower ctoday cis cprobably cbecause c of c the cpast. c In cthe
cearly c decades cof c the cprofession, c nurses clacked cpower cbecause:
a.Nurses cfreely cchose cto cdefer cto cphysicians cand cadministrators cwith cmore ceducation.
b.Women clacked clegal, csocial, cand cpolitical cpower cbecause cof clegal cand ccultural
cbarriers.
c.The cfirst c nursing c licensure claws cprohibited c nurses cfrom cmaking cmost c decisions.
d.Nurses castutely c recognized c the crisks cof c grabbing c too cmuch c power c too csoon.
B
Nurses cwho cengage cin cin-fighting, cseek cphysician csupport cagainst cnursing ccolleagues,
cand cavoid cmembership c in cnursing corganizations:
a.Refuse cto cbelieve cthat cthey care cacting clike cmembers cof cgroups cthat c suffer
csocioeconomic coppression.
b.Do cnot c understand chow ctheir cfailure cto cexercise cpower ccan climit c the cpower cof c the
cwhole cprofession.
c.Purposefully c choose c to cexercise ctheir c power c in c the c workplace c through cindirect
, c means.
d.Suffer c from clearned chelplessness cas ca c result c of c abuse cby c powerful c nurse cexecutives.
B
A cnurse cbelongs cto cseveral c professional c organizations, c serving con ca cstate-level
c committee cof c one cgroup cand c on ctwo ctask c forces cat c work. c The cnurse cis
ccommitted cto ca crange cof c health cissues. c This cnurse cexemplifies cwhich c level cof
cpolitical cactivism cin cnursing?
a. Gladiator
b.Buy-in
c.Self-interest
d. Political
csophistication c D
A cmanager crelies con chis cdirector c(immediate csupervisor) cfor cadvice cabout c enrolling
cin cgraduate cschool c to c prepare cfor c a ccareer cas ca cnurse cexecutive. c The cdirector
cmay cexercise cwhat c kinds cof c power cin cthe crelationship c with cthe cmanager cin cthis
cadvisory csituation?
a.Expert, c coercive, c and creferent
b.Reward, c connection, c and cinformation
c.Referent, cexpert, cand cinformation
d. Reward, creferent, cand
cinformation c C
,A cnurse cmanager cmust cimplement ca c2% cbudget ccut con cthe cnursing cunit. cWhich
capproach cshould cthe cmanager c use cto cmost c effectively cempower cthe cstaff c of
c the cunit?
a.Discuss cthe cguidelines cfor cthe cbudget c cuts cwith cthe cstaff, c making cthe cdecisions cwith
cthose cwho cparticipate.
b. Inform cthe cstaff cof cthe cbudget ccuts cin ca cseries cof csmall cgroup cmeetings,
cand caccept ctheir cideas cin cwriting c only.
c.Provide cthe cstaff cwith chandouts cabout cthe cbudget ccuts, cand clet cthem cmake
crecommendations cin cwriting.
d. Hold ca cseries cof c mandatory cmeetings con cthe cbudget ccuts, c asking cstaff c for
cideas con cthe ccuts.
A
During corientation cof cnew cnurse cmanagers, cthe cchief cnursing cofficer cstresses
cstrategies cthat chelp cnurse c managers cto cachieve ca cpowerful c image. c Which
cgroups cof c behaviors cbest c contribute cto ca cpowerful c image cfor c the cnurse
cmanager?
a. Greeting cpatients, c families, c and ccolleagues cwith ca chandshake cand ca
csmile; c listening ccarefully c when c problems carise
b. For cmen, c no cfacial c hair, c always cwearing ca csuit c and ctie; c for cwomen,
c always cwearing ca csuit c and chigh-heeled c shoes
c.Maintaining ca csoft c voice cduring ctimes cof c conflict; c making cunbroken ceye ccontact
c during cinteractions
d. Smiling call c the ctime; c always cwearing ca csuit c and ccarrying ca cbriefcase;
c women cshould cwear cno cjewelry c A
Two cnurses capproach ctheir cmanager cabout ca cconflict cregarding cthe cnext cmonth's
cschedule. cThe cnurses care c talking cloudly cand cat c the csame ctime. c The cmanager
cmost c effectively cuses ccommunication cskills cto cresolve cthe c conflict cby:
a. Taking cboth cnurses caside, c separately cand cthen ctogether, c and ccharging
cthem cwith cresolving cthe cproblem c without cher cdirect cintervention.
b. Listening cto ceach cnurse cspeak cto cthe cother cwithout c interruption cand
casking cclarifying cquestions cto chelp c them cresolve cthe cissue cthemselves.
c. Separating cthe cnurses, c instructing ceach cto cdecide chow cthe cproblem ccan
cbe cresolved, c and cmeeting cwith c them cthe cnext cday.
d. Calling can cemergency cscheduling ccommittee cmeeting cand casking
cvolunteers cto cresolve cthe cconflict c between cthe ctwo cnurses.
B
A cnurse cmanager crecognizes cthe cneed cto cexpand cher cprofessional c network cas
cshe cbegins ca cjob csearch cfor ca c middle-management cposition. cWhich cof c the
cfollowing cactions cis cleast c likely cto cexpand cher cjob-searching c network?
a. Reviewing cher caddress cbook cor ccard cfile cfor cnames cand cphone cnumbers cof
cformer ccolleagues cwho care cnow c in cmiddle-management cpositions
b. Making can cappointment c to cmeet cwith ca cformer cinstructor cfrom cher
cgraduate cprogram cin cnursing c administration
c.Making ca clong coverdue creturn ccall c to ca cformer ccolleague cwho cis cnow ca cchief c nurse
, cexecutive
