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Leadership
What is leadership?
ANSWER ✔✔ Leadership is the process by which one person influences the thoughts, attitudes,
and behaviors of others.
Organizational Change
What is organizational change?
ANSWER ✔✔ The act of making an organization something different from what it is or from
what it would be if left alone.
Change Management
What is change management?
ANSWER ✔✔ The process of managing change in an organization.
Creativity
What is creativity?
ANSWER ✔✔ The generation of new ideas by individuals and teams.
Innovation
What is innovation?
ANSWER ✔✔ The process by which an organization generates new ideas and converts them
into new products, business practices, and strategies that create value.
Organizational Culture
What is organizational culture?
ANSWER ✔✔ The basic tacit assumptions about how the world is and ought to be that a group
of people share and that determine their perceptions, thoughts, feelings, and behavior.
, Organizational Culture Assessment Model
What are the four types of culture in the Organizational Culture Assessment Model?
ANSWER ✔✔ Clan, Adhocracy, Market, and Hierarchy.
Clan Culture
What are the characteristics of Clan Culture?
ANSWER ✔✔
Focus: Internal
Preference: Flexibility
Leadership: Mentor, Team builder
Adhocracy Culture
What are the characteristics of Adhocracy Culture?
ANSWER ✔✔
Focus: External
Preference: Flexibility
Leadership: Visionary, Entrepreneur
Market Culture
What are the characteristics of Market Culture?
ANSWER ✔✔
Focus: External
Preference: Stability / Control
Leadership: Demanding, Market-driven
Hierarchy Culture
What are the characteristics of Hierarchy Culture?
ANSWER ✔✔
Focus: Internal
Preference: Stability / Control
Leadership: Demanding, Market-driven