APHR UNIT 4: HUMAN RESOURCES
DEVELOPMENT AND RETENTION.
EXAM 2025 QUESTIONS AND ANSWERS
Unit 4: HR Development and Retention
Action Learning - ANS A collaborative learning process that involves bringing a set of people
together to find solutions to real problems confronting their organization.
Unit 4: HR Development and Retention
Application objectives - ANS Explain how the skills gained in a training program will be
applied by the trainees on the job.
Unit 4: HR Development and Retention
Apprenticeship - ANS A training technique in which the trainee, or apprentice, works with a
skilled employee who teaches the apprentice how to perform the job.
Unit 4: HR Development and Retention
Asynchronous Learning Networks(ALN) - ANS Networks of people who are able to participate
in a learning experience anytime and anywhere using technology. ALN combines self-study with
substantial, rapid, asynchronous interactivity with others who are involved in the learning
process.
Unit 4: HR Development and Retention
BARS(behaviorally anchored rating scales) - ANS A form of graphic rating scales where each
point along the scale is accompanied by a specific behavioral description.
Unit 4: HR Development and Retention
1 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
, Behavioral expectation scales(BES) - ANS Performance evaluation scales that use behavioral
anchors describing the kinds of behaviors an employee could be expected to do.
Unit 4: HR Development and Retention
Behavioral Observation Scales(BOS) - ANS A performance-evaluation method that consists of
reporting how frequently certain behaviors are observed.
Unit 4: HR Development and Retention
Career pathing - ANS The development of a sequential series of career activities that an
individual might pursue during his or her career.
Unit 4: HR Development and Retention
Career plateau - ANS A point in a person's career when the probability of the person moving
up the organizational ladder is very low.
Unit 4: HR Development and Retention
Cascading process - ANS The procedure used in MBO programs whereby top corporate goals
are translated into goals for each successively lower level in the organization.
Unit 4: HR Development and Retention
Classification procedures - ANS An evaluation procedure where individuals are simply placed
in different categories describing their overall performance.
Unit 4: HR Development and Retention
Computer-assisted instruction - ANS A form of programmed instruction in which the trainee
interacts with a computer to learn new information and answers questions asked by the
computer.
Unit 4: HR Development and Retention
2 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
DEVELOPMENT AND RETENTION.
EXAM 2025 QUESTIONS AND ANSWERS
Unit 4: HR Development and Retention
Action Learning - ANS A collaborative learning process that involves bringing a set of people
together to find solutions to real problems confronting their organization.
Unit 4: HR Development and Retention
Application objectives - ANS Explain how the skills gained in a training program will be
applied by the trainees on the job.
Unit 4: HR Development and Retention
Apprenticeship - ANS A training technique in which the trainee, or apprentice, works with a
skilled employee who teaches the apprentice how to perform the job.
Unit 4: HR Development and Retention
Asynchronous Learning Networks(ALN) - ANS Networks of people who are able to participate
in a learning experience anytime and anywhere using technology. ALN combines self-study with
substantial, rapid, asynchronous interactivity with others who are involved in the learning
process.
Unit 4: HR Development and Retention
BARS(behaviorally anchored rating scales) - ANS A form of graphic rating scales where each
point along the scale is accompanied by a specific behavioral description.
Unit 4: HR Development and Retention
1 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
, Behavioral expectation scales(BES) - ANS Performance evaluation scales that use behavioral
anchors describing the kinds of behaviors an employee could be expected to do.
Unit 4: HR Development and Retention
Behavioral Observation Scales(BOS) - ANS A performance-evaluation method that consists of
reporting how frequently certain behaviors are observed.
Unit 4: HR Development and Retention
Career pathing - ANS The development of a sequential series of career activities that an
individual might pursue during his or her career.
Unit 4: HR Development and Retention
Career plateau - ANS A point in a person's career when the probability of the person moving
up the organizational ladder is very low.
Unit 4: HR Development and Retention
Cascading process - ANS The procedure used in MBO programs whereby top corporate goals
are translated into goals for each successively lower level in the organization.
Unit 4: HR Development and Retention
Classification procedures - ANS An evaluation procedure where individuals are simply placed
in different categories describing their overall performance.
Unit 4: HR Development and Retention
Computer-assisted instruction - ANS A form of programmed instruction in which the trainee
interacts with a computer to learn new information and answers questions asked by the
computer.
Unit 4: HR Development and Retention
2 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
