J's IPMA - HR - Module 8 -
Organizational Development Exam 2025
Questions and Answers
Where does employee retention strategies often begin - --CORRECT ANSWER--
Onboarding and new employee orientation.
Malcom Knowles - --CORRECT ANSWER--The father of "andragogy", or the
study of how to help adults learn.
5 differences between how adults and children (under 18) learn - --CORRECT
ANSWER--Adults learn when they identify a need to change a behavior, skill,
performance, or even a personal aspect of their lives
Adults expect their life experiences to be valued by the training and the trainer.
Adult learner demand to know the why behind the content or the change.
Adults prefer more control and direction with learning.
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 1
, Adults are motivated to learn to satisfy individual needs.
Ferdinand Fournes - --CORRECT ANSWER--States that there are 16 reasons why
employees do not perform to the expected level. Fifteen of these 16 reasons are
within the direct control of the manger; yet, managers continue to believe that , if
their staff just had more training, they would be able to perform to standard.
Managers need to give employees the information they need to do their jobs well,
constructive and timely feedback, appropriate incentives and consequences, faith
that the manager know what he's doing and workplace obstacles are eliminated or
minimized.
Performance Analysis - --CORRECT ANSWER--A type of gap analysis that is
used to contrast the difference between the performance or behavior managers
expect and what they observe.
Performance Analysis Steps - --CORRECT ANSWER--1. Describe the desired
performance
2. Describe the actual performance
3. Identify the gap between desired and actual performance
4. Determine the case of the gap
5. Propose intervention(s)
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 2
Organizational Development Exam 2025
Questions and Answers
Where does employee retention strategies often begin - --CORRECT ANSWER--
Onboarding and new employee orientation.
Malcom Knowles - --CORRECT ANSWER--The father of "andragogy", or the
study of how to help adults learn.
5 differences between how adults and children (under 18) learn - --CORRECT
ANSWER--Adults learn when they identify a need to change a behavior, skill,
performance, or even a personal aspect of their lives
Adults expect their life experiences to be valued by the training and the trainer.
Adult learner demand to know the why behind the content or the change.
Adults prefer more control and direction with learning.
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 1
, Adults are motivated to learn to satisfy individual needs.
Ferdinand Fournes - --CORRECT ANSWER--States that there are 16 reasons why
employees do not perform to the expected level. Fifteen of these 16 reasons are
within the direct control of the manger; yet, managers continue to believe that , if
their staff just had more training, they would be able to perform to standard.
Managers need to give employees the information they need to do their jobs well,
constructive and timely feedback, appropriate incentives and consequences, faith
that the manager know what he's doing and workplace obstacles are eliminated or
minimized.
Performance Analysis - --CORRECT ANSWER--A type of gap analysis that is
used to contrast the difference between the performance or behavior managers
expect and what they observe.
Performance Analysis Steps - --CORRECT ANSWER--1. Describe the desired
performance
2. Describe the actual performance
3. Identify the gap between desired and actual performance
4. Determine the case of the gap
5. Propose intervention(s)
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 2
