BUSORG University of Pittsburgh
Exam 1
Hawthorne Effect -
CORRECT ANSWER - The fact that people's knowledge that they are being studied leads
them to modify their behavior
What is OB? -
CORRECT ANSWER - "A field of study that investigates the impact that individuals,
groups and structure have on behavior in organizations, for the purpose of applying such
knowledge toward improving an organization's effectiveness."
What is Personality? -
CORRECT ANSWER - The sum total of ways in which an individual reacts to and
interacts with others Personality traits are enduring characteristics that describe an
individual's behavior
Extroversion -
CORRECT ANSWER - Essential stimulation is from environment. They like variety and
action. Are often good at greeting people. Often enjoy talking on the phone. Are sometimes
impatient with long slow jobs. Often act quickly, sometimes without thinking. Like to have
people around in the working environment. Like to learn a new task by talking it through
with someone. Readily take initiative in work and relationships.
Introversion -
CORRECT ANSWER - Essential stimulation is from the inner world of thoughts and
reflection. They like quiet for concentration. Have trouble remembering names/faces.
Prefer communications to be in writing. Can work on one project for a long time without
interruption. Think before they act; sometimes do not even act. Work alone contentedly
and dislike interruptions. May prefer to learn by reading rather than talking or
experiencing. Take initiative when the situation or issue is very important to them.
Sensing -
CORRECT ANSWER - Perceive what is observable by senses. Observant about specifics
and details. Attuned to practical realities. Like an established way of doing things. Enjoy
applying is learned. Focus on what works now. Reach a conclusion step by step. Trust
experience. Are careful about the facts. May be good at precise work. Accept current
reality as a given to work with.
Intuition -
CORRECT ANSWER - Perception of possibilities, meanings, and relationships by way of
insights: Abstract is what appeals. Focus on relationships and connections. Attuned to
, seeing new possibilities. Dislike doing the same things repeatedly. Enjoy learning new skills.
Focus on how things can be improved. May leap to a conclusion quickly. Trust inspiration.
May get their facts a bit wrong. Dislike taking time for precision. why things are as they.
are
Thinking -
CORRECT ANSWER - Decides on the basis of logic and objective characteristics. Solve
problems with logic. Are good at putting things in logical order. Energized by critiquing
and analyzing. Anticipate or predict logical outcomes of choices. Are able to reprimand or
fire people when necessary. Fair-want everyone treated the same way May hurt people's
feelings without knowing it
Feeling -
CORRECT ANSWER - Decides on the basis of personal subjective values. Guided by
personal values. Consider what is important to them and others involved. Energized by
appreciating and supporting others. Are good at seeing the effects of choices on people.
Dislike telling people unpleasant things. Fair-want everyone treated as an individual. Enjoy
pleasing people.
Judging -
CORRECT ANSWER - Decisive, planned, and orderly. Work best when they can plan
their work and follow the plan. Like to get things settled and finished. May dislike to
interrupt the project they are on for a more urgent one. Tend to be satisfied once they
reach a judgment on a thing, situation or person. Schedule projects so that each step gets
done on time. May decide things too quickly.
Perceiving -
CORRECT ANSWER - Flexible, adaptable, and spontaneous. Do not mind leaving things
for last minute changes. Adapt well to changing situations. May start too many projects
and have difficulty in finishing them. May postpone taking decisions and vacillate about it
once a decision has been reached. Get a lot accomplished at the last minute under pressure
of a deadline. May have trouble making decisions feeling like they never have enough
information.
Big 5 Factors of Personality -
CORRECT ANSWER - Openness, Conscientiousness, Extroversion, Agreeableness,
Neuroticism
Openness -
CORRECT ANSWER - Openness vs. closedness to experience: People who are open to
experience are intellectually curious and low scorers are likely to prefer the plain,
straightforward, and obvious over the complex, ambiguous, and subtle.
Conscientiousness -
CORRECT ANSWER - Tendency to be purposeful, show self discipline, act dutifully and
Exam 1
Hawthorne Effect -
CORRECT ANSWER - The fact that people's knowledge that they are being studied leads
them to modify their behavior
What is OB? -
CORRECT ANSWER - "A field of study that investigates the impact that individuals,
groups and structure have on behavior in organizations, for the purpose of applying such
knowledge toward improving an organization's effectiveness."
What is Personality? -
CORRECT ANSWER - The sum total of ways in which an individual reacts to and
interacts with others Personality traits are enduring characteristics that describe an
individual's behavior
Extroversion -
CORRECT ANSWER - Essential stimulation is from environment. They like variety and
action. Are often good at greeting people. Often enjoy talking on the phone. Are sometimes
impatient with long slow jobs. Often act quickly, sometimes without thinking. Like to have
people around in the working environment. Like to learn a new task by talking it through
with someone. Readily take initiative in work and relationships.
Introversion -
CORRECT ANSWER - Essential stimulation is from the inner world of thoughts and
reflection. They like quiet for concentration. Have trouble remembering names/faces.
Prefer communications to be in writing. Can work on one project for a long time without
interruption. Think before they act; sometimes do not even act. Work alone contentedly
and dislike interruptions. May prefer to learn by reading rather than talking or
experiencing. Take initiative when the situation or issue is very important to them.
Sensing -
CORRECT ANSWER - Perceive what is observable by senses. Observant about specifics
and details. Attuned to practical realities. Like an established way of doing things. Enjoy
applying is learned. Focus on what works now. Reach a conclusion step by step. Trust
experience. Are careful about the facts. May be good at precise work. Accept current
reality as a given to work with.
Intuition -
CORRECT ANSWER - Perception of possibilities, meanings, and relationships by way of
insights: Abstract is what appeals. Focus on relationships and connections. Attuned to
, seeing new possibilities. Dislike doing the same things repeatedly. Enjoy learning new skills.
Focus on how things can be improved. May leap to a conclusion quickly. Trust inspiration.
May get their facts a bit wrong. Dislike taking time for precision. why things are as they.
are
Thinking -
CORRECT ANSWER - Decides on the basis of logic and objective characteristics. Solve
problems with logic. Are good at putting things in logical order. Energized by critiquing
and analyzing. Anticipate or predict logical outcomes of choices. Are able to reprimand or
fire people when necessary. Fair-want everyone treated the same way May hurt people's
feelings without knowing it
Feeling -
CORRECT ANSWER - Decides on the basis of personal subjective values. Guided by
personal values. Consider what is important to them and others involved. Energized by
appreciating and supporting others. Are good at seeing the effects of choices on people.
Dislike telling people unpleasant things. Fair-want everyone treated as an individual. Enjoy
pleasing people.
Judging -
CORRECT ANSWER - Decisive, planned, and orderly. Work best when they can plan
their work and follow the plan. Like to get things settled and finished. May dislike to
interrupt the project they are on for a more urgent one. Tend to be satisfied once they
reach a judgment on a thing, situation or person. Schedule projects so that each step gets
done on time. May decide things too quickly.
Perceiving -
CORRECT ANSWER - Flexible, adaptable, and spontaneous. Do not mind leaving things
for last minute changes. Adapt well to changing situations. May start too many projects
and have difficulty in finishing them. May postpone taking decisions and vacillate about it
once a decision has been reached. Get a lot accomplished at the last minute under pressure
of a deadline. May have trouble making decisions feeling like they never have enough
information.
Big 5 Factors of Personality -
CORRECT ANSWER - Openness, Conscientiousness, Extroversion, Agreeableness,
Neuroticism
Openness -
CORRECT ANSWER - Openness vs. closedness to experience: People who are open to
experience are intellectually curious and low scorers are likely to prefer the plain,
straightforward, and obvious over the complex, ambiguous, and subtle.
Conscientiousness -
CORRECT ANSWER - Tendency to be purposeful, show self discipline, act dutifully and
