Certified Medical Management UPDATED
ACTUAL Exam Questions and CORRECT
Answers
Which law prohibits discrimination in employment on account of race or color by private
employers, regardless of the number of employees? - CORRECT ANSWER Title VII of Civil
Rights Act of 1964, as amended by Equal Employment Act of 1972.
The Family Medical Leave Act applies to employers with: - CORRECT ANSWER 50 or
more employees.
The Fair Labor Standards Act established a minimum wage, regulates child labor, and: -
CORRECT ANSWER Established overtime pay.
The goal of annual employee performance appraisals is to: - CORRECT
ANSWER Encourage better job productivity.
The practice employee handbook is an internal document and is: - CORRECT ANSWER A
legal document subject to court subpoena.
Which of the individuals listed below are "non-exempt" employees? - CORRECT
ANSWER Manager that works 40% of the time on non-managerial duties
An alternative to immediate termination of an employee in the midst of a violation is to suspend
the employee while facts are being verified. - CORRECT ANSWER True
Generally the preferred method of making decisions within an organization is the: - CORRECT
ANSWER Collaboration method.
Staff meetings are beneficial because they: - CORRECT ANSWER Provide multiple points of
view.
, Allow group support for decisions.
Provide a forum for members to ask for clarification of their duties and responsibilities.
Which of the following is NOT a level of need from Abraham Maslow's Hierarchy of Needs? -
CORRECT ANSWER Travel Opportunities
Which of the following would not be considered a valid reason for terminating an employee? -
CORRECT ANSWER Failure to pay personal bills on time; having a bad personal credit
score
The normal listener understands and retains only about 50% of a conversation - that percentage
drops to 25% within 48 hours. - CORRECT ANSWER True
Which of the following information would be inappropriate to include in a formal written
warning to an employee to document his/her undesirable performance? - CORRECT
ANSWER How other staff members feel about the deficiency.
The differences between clinical and administrative orientations in a physician's practice is fertile
ground for expanding personal goals. - CORRECT ANSWER False
0l
Which is NOT a basic element in determining a marketing plan? - CORRECT
ANSWER Implement your marketing strategies.
Holding an "open house" is a form of: - CORRECT ANSWER External practice building
Satisfying the needs of your current patients is often much easier, less costly, and less risky than
pursuing new patients. - CORRECT ANSWER True
Which of the following would be inappropriate to include in a promotional brochure? -
CORRECT ANSWER Legal consequences of non-payment of medical bills.
ACTUAL Exam Questions and CORRECT
Answers
Which law prohibits discrimination in employment on account of race or color by private
employers, regardless of the number of employees? - CORRECT ANSWER Title VII of Civil
Rights Act of 1964, as amended by Equal Employment Act of 1972.
The Family Medical Leave Act applies to employers with: - CORRECT ANSWER 50 or
more employees.
The Fair Labor Standards Act established a minimum wage, regulates child labor, and: -
CORRECT ANSWER Established overtime pay.
The goal of annual employee performance appraisals is to: - CORRECT
ANSWER Encourage better job productivity.
The practice employee handbook is an internal document and is: - CORRECT ANSWER A
legal document subject to court subpoena.
Which of the individuals listed below are "non-exempt" employees? - CORRECT
ANSWER Manager that works 40% of the time on non-managerial duties
An alternative to immediate termination of an employee in the midst of a violation is to suspend
the employee while facts are being verified. - CORRECT ANSWER True
Generally the preferred method of making decisions within an organization is the: - CORRECT
ANSWER Collaboration method.
Staff meetings are beneficial because they: - CORRECT ANSWER Provide multiple points of
view.
, Allow group support for decisions.
Provide a forum for members to ask for clarification of their duties and responsibilities.
Which of the following is NOT a level of need from Abraham Maslow's Hierarchy of Needs? -
CORRECT ANSWER Travel Opportunities
Which of the following would not be considered a valid reason for terminating an employee? -
CORRECT ANSWER Failure to pay personal bills on time; having a bad personal credit
score
The normal listener understands and retains only about 50% of a conversation - that percentage
drops to 25% within 48 hours. - CORRECT ANSWER True
Which of the following information would be inappropriate to include in a formal written
warning to an employee to document his/her undesirable performance? - CORRECT
ANSWER How other staff members feel about the deficiency.
The differences between clinical and administrative orientations in a physician's practice is fertile
ground for expanding personal goals. - CORRECT ANSWER False
0l
Which is NOT a basic element in determining a marketing plan? - CORRECT
ANSWER Implement your marketing strategies.
Holding an "open house" is a form of: - CORRECT ANSWER External practice building
Satisfying the needs of your current patients is often much easier, less costly, and less risky than
pursuing new patients. - CORRECT ANSWER True
Which of the following would be inappropriate to include in a promotional brochure? -
CORRECT ANSWER Legal consequences of non-payment of medical bills.
