AIN3701 Assignment 3
(COMPLETE
ANSWERS) 2025 – DUE
8 August 2025
For assistance contact
Email:
, Question 1 (a)
Fishbone Diagram the Decline of Membership at FitNation Gym
The fishbone (Ishikawa) diagram below provides a visual representation of the essence of
problems that have led to the recent loss in the membership to the gym. Under the
diagram, four primary categories have been identified with certain contributing factors
that have been identified based on the internal strategy meeting.
Membership Decline
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| | | |
Poor Facilities Staffing Issues Marketing & Messaging Value for Money & CX
| | | |
- Poor - Instructor - Low social - Members feel
maintenance unreliability media reach neglected
- Broken - Unfilled - Outdated - High costs
lockers/showers childcare role messaging vs. poor service
- Dirty areas - Absenteeism - Weak digital - Low attendance
- Old equipment - Overworked staff engagement in classes
Question 2 (a): performance Obligations
Separate Performance Obligations in the 24-month contract:
1. Facility of fitness services (24 months) which is the primary obligation.
2. Conditional incentive awards, where they are all independent obligation of
performance:
o Towel (8 sessions 8 weeks)
o T-shirt (with16 sessions)
o Gym bag ( with 24 sessions)
They are dependent on the attendance on milestones and should be identified using the
probability-weighted selling standalone prices according to the IFRS 15.
(COMPLETE
ANSWERS) 2025 – DUE
8 August 2025
For assistance contact
Email:
, Question 1 (a)
Fishbone Diagram the Decline of Membership at FitNation Gym
The fishbone (Ishikawa) diagram below provides a visual representation of the essence of
problems that have led to the recent loss in the membership to the gym. Under the
diagram, four primary categories have been identified with certain contributing factors
that have been identified based on the internal strategy meeting.
Membership Decline
|
--------------------------------------------------------------------
| | | |
Poor Facilities Staffing Issues Marketing & Messaging Value for Money & CX
| | | |
- Poor - Instructor - Low social - Members feel
maintenance unreliability media reach neglected
- Broken - Unfilled - Outdated - High costs
lockers/showers childcare role messaging vs. poor service
- Dirty areas - Absenteeism - Weak digital - Low attendance
- Old equipment - Overworked staff engagement in classes
Question 2 (a): performance Obligations
Separate Performance Obligations in the 24-month contract:
1. Facility of fitness services (24 months) which is the primary obligation.
2. Conditional incentive awards, where they are all independent obligation of
performance:
o Towel (8 sessions 8 weeks)
o T-shirt (with16 sessions)
o Gym bag ( with 24 sessions)
They are dependent on the attendance on milestones and should be identified using the
probability-weighted selling standalone prices according to the IFRS 15.
