BRENTWOOD REVIEW TEST QUESTIONS
AND 100% VERIFIED ANSWERS!!
What positive qualities do you bring to the team?
Organization, a great attitude, and strong administrative skills.
What is the candidate excited about regarding the company Brentwood?
The candidate is excited to grow within a stable, team-oriented company and contribute to its
continued success.
What questions does the candidate plan to ask during the interview?
1. What does a typical day look like in this role? 2. How would you describe the company
culture here? 3. What are the top priorities you'd want me to focus on in the first few months? 4.
What do you enjoy most about working at Brentwood?
How does the candidate describe their professional background?
The candidate has over 9 years of experience in customer service and administration across
various industries, including automotive, hospitality, and office support.
What specific roles did the candidate hold at Kamloops Mazda?
Service advisor, appointment coordinator, and warranty clerk.
How did the candidate manage multiple tasks at Kamloops Mazda?
, By triaging the situation, greeting clients, directing calls to voicemail, coordinating with the
service team, and ensuring warranty documentation was submitted on time.
What was the outcome of the candidate's multitasking efforts at Kamloops Mazda?
They maintained control of the front desk, met all deadlines, and received positive feedback from
customers.
How did the candidate handle a difficult customer situation?
They listened to the customer's concerns, apologized for the delay, offered a discount, and
committed to providing regular updates.
What experience does the candidate have with accounting or payroll duties?
While they haven't directly managed full accounting or payroll, they have handled related tasks
such as submitting warranty claims and organizing financial records.
What tools is the candidate comfortable using for organization?
Microsoft Outlook for scheduling and reminders, and they also keep a physical checklist for
daily priorities.
What approach does the candidate use to stay organized?
A 'triage and track' approach, prioritizing tasks based on urgency and scheduling them with
reminders.
AND 100% VERIFIED ANSWERS!!
What positive qualities do you bring to the team?
Organization, a great attitude, and strong administrative skills.
What is the candidate excited about regarding the company Brentwood?
The candidate is excited to grow within a stable, team-oriented company and contribute to its
continued success.
What questions does the candidate plan to ask during the interview?
1. What does a typical day look like in this role? 2. How would you describe the company
culture here? 3. What are the top priorities you'd want me to focus on in the first few months? 4.
What do you enjoy most about working at Brentwood?
How does the candidate describe their professional background?
The candidate has over 9 years of experience in customer service and administration across
various industries, including automotive, hospitality, and office support.
What specific roles did the candidate hold at Kamloops Mazda?
Service advisor, appointment coordinator, and warranty clerk.
How did the candidate manage multiple tasks at Kamloops Mazda?
, By triaging the situation, greeting clients, directing calls to voicemail, coordinating with the
service team, and ensuring warranty documentation was submitted on time.
What was the outcome of the candidate's multitasking efforts at Kamloops Mazda?
They maintained control of the front desk, met all deadlines, and received positive feedback from
customers.
How did the candidate handle a difficult customer situation?
They listened to the customer's concerns, apologized for the delay, offered a discount, and
committed to providing regular updates.
What experience does the candidate have with accounting or payroll duties?
While they haven't directly managed full accounting or payroll, they have handled related tasks
such as submitting warranty claims and organizing financial records.
What tools is the candidate comfortable using for organization?
Microsoft Outlook for scheduling and reminders, and they also keep a physical checklist for
daily priorities.
What approach does the candidate use to stay organized?
A 'triage and track' approach, prioritizing tasks based on urgency and scheduling them with
reminders.
