430 EXAM 3 EXAM WITH CORRECT
QUESTIONS AND ANSWERS 2025
Use of any closing method that is perceived by the customer as
_______________________ will damage your chances of building a long-term
partnership. - CORRECT-ANSWERSpushy or manipulative
Closing should not be viewed as a strategy to ___________________________. -
CORRECT-ANSWERSwin at the expense of the customer
Long sales cycles require multiple commitments. These commitments need to be
obtained from the prospect ________. - CORRECT-ANSWERSthroughout a multi-call
sales presentation
Salespersons often make the mistake of not ________ more than once during the sales
process. - CORRECT-ANSWERSasking for the order
he salesperson must be alert to closing clues from the prospect. The primary clue or set
of clues includes ________. - CORRECT-ANSWERSverbal and nonverbal clues that
the prospect is preparing to make a buying decision
, Salespersons need to be attentive and use observation to recognize closing clues. An
important personality trait that salespeople need is ________ to help them recognize
closing clues. - CORRECT-ANSWERSempathy
Closing a sale can be a complex process, so it is always wise for the salesperson to
________. - CORRECT-ANSWERSpreplan several closes
There are several types of closing methods. The ________ close is a closing attempt
made at an opportune time during the sales presentation to encourage the customer to
reveal readiness or unwillingness to buy. - CORRECT-ANSWERStrial
Buyers often require reassurance that they have done the right thing after saying yes.
The step in the closing process that offers reassurance is called the _______ step. -
CORRECT-ANSWERSconfirmation
It is inevitable that sometimes the buyer will say no. However, high-performance
salespersons can ________ after a lost sale. - CORRECT-ANSWERSmake sure the
deal is dead, review the chain of events, and interview the client
Planning plays a large role in self-management. Experts estimate that every moment
spent on planning saves ________ moments in execution. - CORRECT-
ANSWERSthree or four
QUESTIONS AND ANSWERS 2025
Use of any closing method that is perceived by the customer as
_______________________ will damage your chances of building a long-term
partnership. - CORRECT-ANSWERSpushy or manipulative
Closing should not be viewed as a strategy to ___________________________. -
CORRECT-ANSWERSwin at the expense of the customer
Long sales cycles require multiple commitments. These commitments need to be
obtained from the prospect ________. - CORRECT-ANSWERSthroughout a multi-call
sales presentation
Salespersons often make the mistake of not ________ more than once during the sales
process. - CORRECT-ANSWERSasking for the order
he salesperson must be alert to closing clues from the prospect. The primary clue or set
of clues includes ________. - CORRECT-ANSWERSverbal and nonverbal clues that
the prospect is preparing to make a buying decision
, Salespersons need to be attentive and use observation to recognize closing clues. An
important personality trait that salespeople need is ________ to help them recognize
closing clues. - CORRECT-ANSWERSempathy
Closing a sale can be a complex process, so it is always wise for the salesperson to
________. - CORRECT-ANSWERSpreplan several closes
There are several types of closing methods. The ________ close is a closing attempt
made at an opportune time during the sales presentation to encourage the customer to
reveal readiness or unwillingness to buy. - CORRECT-ANSWERStrial
Buyers often require reassurance that they have done the right thing after saying yes.
The step in the closing process that offers reassurance is called the _______ step. -
CORRECT-ANSWERSconfirmation
It is inevitable that sometimes the buyer will say no. However, high-performance
salespersons can ________ after a lost sale. - CORRECT-ANSWERSmake sure the
deal is dead, review the chain of events, and interview the client
Planning plays a large role in self-management. Experts estimate that every moment
spent on planning saves ________ moments in execution. - CORRECT-
ANSWERSthree or four
