ASAP PACE CERTIFICATION EXAM ACTUAL EXAM COMPLETE
QUESTIONS WITH DETAILED VERIFIED ANSWERS (100% CORRECT
ANSWERS)
One way and two way communication - ANSWER-What are the two classes of communication?
One Way - ANSWER-The message goes from the sender to receiver in what class of
communication
Name a pro and con for one way communication - ANSWER-Pro: Fast, effective way to
disseminate information
Con: Receivers do not have an opportunity to clarify understanding or provide feedback
Casual Communicative Style - ANSWER-low intensity, inconsequential, light
critical communication - ANSWER-Slightly higher than casual, more consequential and a little
more challenging
Example: Phone call to discuss the status of a project with its owner
Crucial Communication - ANSWER-high intensity and carries a high potential for danger. This
level carries 3 distinct characteristics.
Name the 3 distinct characteristics of crucial communication - ANSWER-1. Opposing opinions
2. High stakes
3. Strong emotions
, Context & Listening - ANSWER-play a critically important role in the meaning receivers derive
from communication
Strong Communicator - ANSWER-Uses accurate ,clear, direct, specific, and concise language
The best mode of communication - ANSWER-depends on the goal of the communication and
the substance of what is being communicated.
Tone - ANSWER-is one of the most powerful elements contributing to the meaning others
derive from communication
Body Language - ANSWER-most powerful contributing factor in communication
Nonverbal Communication - ANSWER-equals body language
Context - ANSWER-defined as the surrounding environmental influences and existing
circumstances in which communication takes place.
Another word for setting is - ANSWER-context
Place- physical location
People-Individuals involved
Purpose-reason for communication - ANSWER-Context includes what three factors
Context of Communication - ANSWER-impacts the sender as he/she/they crafts the message
and the receiver as he/she/they interprets it
QUESTIONS WITH DETAILED VERIFIED ANSWERS (100% CORRECT
ANSWERS)
One way and two way communication - ANSWER-What are the two classes of communication?
One Way - ANSWER-The message goes from the sender to receiver in what class of
communication
Name a pro and con for one way communication - ANSWER-Pro: Fast, effective way to
disseminate information
Con: Receivers do not have an opportunity to clarify understanding or provide feedback
Casual Communicative Style - ANSWER-low intensity, inconsequential, light
critical communication - ANSWER-Slightly higher than casual, more consequential and a little
more challenging
Example: Phone call to discuss the status of a project with its owner
Crucial Communication - ANSWER-high intensity and carries a high potential for danger. This
level carries 3 distinct characteristics.
Name the 3 distinct characteristics of crucial communication - ANSWER-1. Opposing opinions
2. High stakes
3. Strong emotions
, Context & Listening - ANSWER-play a critically important role in the meaning receivers derive
from communication
Strong Communicator - ANSWER-Uses accurate ,clear, direct, specific, and concise language
The best mode of communication - ANSWER-depends on the goal of the communication and
the substance of what is being communicated.
Tone - ANSWER-is one of the most powerful elements contributing to the meaning others
derive from communication
Body Language - ANSWER-most powerful contributing factor in communication
Nonverbal Communication - ANSWER-equals body language
Context - ANSWER-defined as the surrounding environmental influences and existing
circumstances in which communication takes place.
Another word for setting is - ANSWER-context
Place- physical location
People-Individuals involved
Purpose-reason for communication - ANSWER-Context includes what three factors
Context of Communication - ANSWER-impacts the sender as he/she/they crafts the message
and the receiver as he/she/they interprets it
