FAML 420 FINAL EXAM 2025/2026
EXAM COMPLETE QUESTIONS
AND ANSWERS ACCURATE
ACTUAL EXAM WITH
FREQUENTLY TESTED
QUESTIONS AND STUDY GUIDE /
EXPERT VERIFIED FOR
GUARANTEED PASS/ALREADY
GRADED A+
What principles would help education be as smooth as possible? -
ANSWER Find out what is their need, teach what they need - give
information regarding the need, and allow them to act.
Johari Window - ANSWER Public area -self disclosure enlarges the
public area and shrinks the private area
blindspot area - feedback shrinks blindspots
Private area - hard to form intimacy if this quadrant is bigger
unknown area - the helping process helps shrink this area
what is the purpose of providing feedback? - ANSWER filling in
blindspots. The more concrete you are and the more anchors you use, the
better it will be. "i have noticed you tend to do this..."
confrontation - ANSWER helping them see inconsistencies or
discrepancies in their behavior, values, or way of thinking. Don't use if
you are mad, timing is important, anchors are useful, don't force them to
see inconsistencies
Why do I set goals? - ANSWER To measure progress and performance,
to improve, they give us a vision for life, they provide hope and
encouragement
,Goal lead in - ANSWER "What are the goals if accomplished, would
help you to feel good about the work we are doing?
Relative to ______, what goal would you like to set?"
ZPD (zone of proximal development) - ANSWER Vygotsky's theory:
You are going back and forth you are working as a team. Where is their
ability? You are acting as a mentor and teacher.
How does the ZPD tie in with goals? - ANSWER If you set a certain
goal, it can be too much too big or too small. You push them outside their
comfort zone.
What is the importance of building a relationships with the client? -
ANSWER The more you establish a relationship with the client the more
the client will want to talk to you about his or her problems.
Lead ins for Providing feedback - ANSWER All I's I have observed that..
I sense that I noticed that
7 Tips for Providing Feedback - ANSWER BALDPUU Be specific Ask
permission Limit feedback to 1 or 2 pieces at a time Don't give feedback
on something they cannot change Point out their strengths Use "I"
statements Use open-ended questions after providing feedback
What is Confrontation? - ANSWER Bringing attention to discrepancies
in the helpee's experiences or pointing out inconsistencies in their thought
processes.
4 Cautions of Confrontation - ANSWER 2 Do's and 2 Don'ts Do Make
sure trust has been established Do realize that tone is everything. Don't
use out of anger or to be hurtful Don't make accusations or judgments
"5 When" to use Confrontation - ANSWER When helpee seeks to blame
others and not consider their own actions When there are inconsistencies
When helpee sets unrealistic goals When helpee overlooks things When
helpee is being dishonest with themselves
Lead-ins for Confrontation - ANSWER Help me understand. In what
way are you responsible for what happened? I'm confused, you said....,
yet you... There is something not clear to me. You said..., yet…
Stage 1 - ANSWER Current Picture, What's going on?
, Stage 1, substage 1 - ANSWER Story, tell the story
Stage 1, substage 2 - ANSWER New Perspective, understand blindspot.
Develop new perspectives to reframe stories.
Stage 1, substage 3 - ANSWER Leverage, Identify key issues to work on
that underline the problem or situation
Stage 2 - ANSWER Preferred Picture, What do I need or want?
Stage 2, substage 1 - ANSWER Brainstorm possibilities for a better
future. What goals do you want to set?
Stage 2, substage 2 - ANSWER Change the agenda, and choose realistic
goals to address key problems.
Stage 2, substage 3 - ANSWER Commitment. Find incentives to fully
commit to address problem
Stage 3 - ANSWER The Way Forward, How do I get what I need and
want?
Stage 3, substage 1 - ANSWER Possible strategies, brainstorming
solutions. Identify strategies to achieve goals (Brainstorm strategies)
Stage 3, substage 2 - ANSWER Best-fit strategies. Choose "best-fit"
strategies
Stage 3, substage 3 - ANSWER Plan, create a specific plan
Action arrow - ANSWER have a bias for action from the beginning.
Change requires action.
Why are questions valuable? - ANSWER They allow us to look for
specific information. Clarify, dig deeper, direct, and we can bring out
more in specific areas. We also want to add more structure, provide
guidance.
What is the purpose of reflections? - ANSWER It's a springboard, it
makes it so we don't skip to the solution and see where they're at. It's a
great way to communicate empathy. It's being able to understand them
and convey that understanding back. It allows them to think and clarify. It
allows them to take the lead.
EXAM COMPLETE QUESTIONS
AND ANSWERS ACCURATE
ACTUAL EXAM WITH
FREQUENTLY TESTED
QUESTIONS AND STUDY GUIDE /
EXPERT VERIFIED FOR
GUARANTEED PASS/ALREADY
GRADED A+
What principles would help education be as smooth as possible? -
ANSWER Find out what is their need, teach what they need - give
information regarding the need, and allow them to act.
Johari Window - ANSWER Public area -self disclosure enlarges the
public area and shrinks the private area
blindspot area - feedback shrinks blindspots
Private area - hard to form intimacy if this quadrant is bigger
unknown area - the helping process helps shrink this area
what is the purpose of providing feedback? - ANSWER filling in
blindspots. The more concrete you are and the more anchors you use, the
better it will be. "i have noticed you tend to do this..."
confrontation - ANSWER helping them see inconsistencies or
discrepancies in their behavior, values, or way of thinking. Don't use if
you are mad, timing is important, anchors are useful, don't force them to
see inconsistencies
Why do I set goals? - ANSWER To measure progress and performance,
to improve, they give us a vision for life, they provide hope and
encouragement
,Goal lead in - ANSWER "What are the goals if accomplished, would
help you to feel good about the work we are doing?
Relative to ______, what goal would you like to set?"
ZPD (zone of proximal development) - ANSWER Vygotsky's theory:
You are going back and forth you are working as a team. Where is their
ability? You are acting as a mentor and teacher.
How does the ZPD tie in with goals? - ANSWER If you set a certain
goal, it can be too much too big or too small. You push them outside their
comfort zone.
What is the importance of building a relationships with the client? -
ANSWER The more you establish a relationship with the client the more
the client will want to talk to you about his or her problems.
Lead ins for Providing feedback - ANSWER All I's I have observed that..
I sense that I noticed that
7 Tips for Providing Feedback - ANSWER BALDPUU Be specific Ask
permission Limit feedback to 1 or 2 pieces at a time Don't give feedback
on something they cannot change Point out their strengths Use "I"
statements Use open-ended questions after providing feedback
What is Confrontation? - ANSWER Bringing attention to discrepancies
in the helpee's experiences or pointing out inconsistencies in their thought
processes.
4 Cautions of Confrontation - ANSWER 2 Do's and 2 Don'ts Do Make
sure trust has been established Do realize that tone is everything. Don't
use out of anger or to be hurtful Don't make accusations or judgments
"5 When" to use Confrontation - ANSWER When helpee seeks to blame
others and not consider their own actions When there are inconsistencies
When helpee sets unrealistic goals When helpee overlooks things When
helpee is being dishonest with themselves
Lead-ins for Confrontation - ANSWER Help me understand. In what
way are you responsible for what happened? I'm confused, you said....,
yet you... There is something not clear to me. You said..., yet…
Stage 1 - ANSWER Current Picture, What's going on?
, Stage 1, substage 1 - ANSWER Story, tell the story
Stage 1, substage 2 - ANSWER New Perspective, understand blindspot.
Develop new perspectives to reframe stories.
Stage 1, substage 3 - ANSWER Leverage, Identify key issues to work on
that underline the problem or situation
Stage 2 - ANSWER Preferred Picture, What do I need or want?
Stage 2, substage 1 - ANSWER Brainstorm possibilities for a better
future. What goals do you want to set?
Stage 2, substage 2 - ANSWER Change the agenda, and choose realistic
goals to address key problems.
Stage 2, substage 3 - ANSWER Commitment. Find incentives to fully
commit to address problem
Stage 3 - ANSWER The Way Forward, How do I get what I need and
want?
Stage 3, substage 1 - ANSWER Possible strategies, brainstorming
solutions. Identify strategies to achieve goals (Brainstorm strategies)
Stage 3, substage 2 - ANSWER Best-fit strategies. Choose "best-fit"
strategies
Stage 3, substage 3 - ANSWER Plan, create a specific plan
Action arrow - ANSWER have a bias for action from the beginning.
Change requires action.
Why are questions valuable? - ANSWER They allow us to look for
specific information. Clarify, dig deeper, direct, and we can bring out
more in specific areas. We also want to add more structure, provide
guidance.
What is the purpose of reflections? - ANSWER It's a springboard, it
makes it so we don't skip to the solution and see where they're at. It's a
great way to communicate empathy. It's being able to understand them
and convey that understanding back. It allows them to think and clarify. It
allows them to take the lead.
