Page | 1
, Table of contents mf mf
PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communicatio
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n Skills
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1. Theory-Based Perspectives and Contemporary Dynamics mf mf mf mf
2. Professional Guides for Nursing Communication
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3. Clinical Judgment and Ethical Decision Making
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4. Clarity and Safety in Communication
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PART II: Essential Communication Skills
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5. Developing Therapeutic Communication Skills
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6. Variation in Communication Styles
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7. Intercultural Communication mf
8. Therapeutic Communication in Groups mf mf mf
PART III: Therapeutic Interpersonal Relationship Skills
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9. Self-Concept in Professional Interpersonal Relationships
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10. Developing Therapeutic Relationships mf mf
11. Bridges and Barriers in Therapeutic Relationships
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12. Communicating with Families mf mf
13. Resolving Conflicts Between Nurse and Client mf mf mf mf mf
PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Dis
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ease Among Diverse Populations
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14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
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15. Health Teaching and Coaching mf mf mf
16. Empowerment-Oriented Communication Strategies to Reduce Stress mf mf mf mf mf
PART V: Accommodating Clients with Special Communication Needs
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17. Communicating with Clients Experiencing Communication Deficits mf mf mf mf mf
18. Communicating with Children mf mf
19. Communicating with Older Adults mf mf mf
Page | 2
,20. Communicating with Clients in Crisis mf mf mf mf
21. Communicating with Clients and Families at End of Life mf mf mf mf mf mf mf mf
PART VI: Collaborative and Professional Communication
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22. Role Relationships and Interpersonal Communication
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23. Communicating with Other Health Professionals mf mf mf mf
24. Communicating for Continuity of Care mf mf mf mf
25. Documentation in an Electronic Era mf mf mf mf
26. Communication at the Point of Care: Application of e-Health Technologies
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Chapter 1: Theory Based Perspectives and Contemporary Dynamics MULTIP
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LE CHOICE mf
1. When describing nursing to a group of nursing students, the nursing instructor lists all of the followin
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g characteristics of nursing except
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a. historically nursing is as old as mankind. mf mf mf mf mf mf
b. nursing was originally practiced informally by religious orders dedicated to care of the sick.
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c. nursing was later practiced in the home by female caregivers with no formal education.
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d. nursing has always been identifiable as a distinct occupation.
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CORRECT ANSWER: A mf mf
Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedicated t
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o care of the sick and later in the home by female caregivers with no formal education, nursing was not
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identifiable as a distinct occupation until the 1854 Crimean war. There, Florence Nightingale‘s Notes o
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n Nursing introduced the world to the functional roles of professional nursing and the need for formal e
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ducation.
DIF: Cognitive Level: Comprehension mf mf
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Psychosocial Inte
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grity
Page | 3
, 2. The nursing profession‘s first nurse researcher, who served as an early advocate for high-
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quality care and used statistical data to document the need for handwashing in preventing infection,
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was
a. Abraham Maslow. mf
b. Martha Rogers. mf
c. Hildegard Peplau. mf
d. Florence Nightingale. mf
CORRECT ANSWER: D mf mf
An early advocate for high-
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quality care, Florence Nightingale‘s use of statistical data to document the need for handwashing in pre
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venting infection marks her as the profession‘s first nurse researcher.
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DIF: Cognitive Level: Knowledge mf mf
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Managem
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ent of Care
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3. Today, professional nursing education begins at the
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a. undergraduate level. mf
b. graduate level. mf
c. advanced practice level. mf mf
d. administrative level. mf
CORRECT ANSWER: A mf mf
Today, professional nursing education begins at the undergraduate level, with a growing number of nurse
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s choosing graduate studies to support differentiated practice roles and/or research opportunities. Nurses
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are prepared to function as advanced practice nurse practitioners, administrators, and educators.
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DIF: m f m f Cognitive Level: Comprehension mf mf
REF: p. 2 TOP: Step of the Nursing Process: All phase
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s MSC: Client Needs: Management of Care
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4. Nursing‘s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines an
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d emphasizes its unique functional characteristics. The four key concepts that form the foundation for a
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Page | 4
, Table of contents mf mf
PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communicatio
mf mf mf mf mf mf mf mf mf
n Skills
mf
1. Theory-Based Perspectives and Contemporary Dynamics mf mf mf mf
2. Professional Guides for Nursing Communication
mf mf mf mf
3. Clinical Judgment and Ethical Decision Making
mf mf mf mf mf
4. Clarity and Safety in Communication
mf mf mf mf
PART II: Essential Communication Skills
mf mf mf mf
5. Developing Therapeutic Communication Skills
mf mf mf
6. Variation in Communication Styles
mf mf mf
7. Intercultural Communication mf
8. Therapeutic Communication in Groups mf mf mf
PART III: Therapeutic Interpersonal Relationship Skills
mf mf mf mf mf
9. Self-Concept in Professional Interpersonal Relationships
mf mf mf mf
10. Developing Therapeutic Relationships mf mf
11. Bridges and Barriers in Therapeutic Relationships
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12. Communicating with Families mf mf
13. Resolving Conflicts Between Nurse and Client mf mf mf mf mf
PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Dis
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ease Among Diverse Populations
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14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
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15. Health Teaching and Coaching mf mf mf
16. Empowerment-Oriented Communication Strategies to Reduce Stress mf mf mf mf mf
PART V: Accommodating Clients with Special Communication Needs
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17. Communicating with Clients Experiencing Communication Deficits mf mf mf mf mf
18. Communicating with Children mf mf
19. Communicating with Older Adults mf mf mf
Page | 2
,20. Communicating with Clients in Crisis mf mf mf mf
21. Communicating with Clients and Families at End of Life mf mf mf mf mf mf mf mf
PART VI: Collaborative and Professional Communication
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22. Role Relationships and Interpersonal Communication
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23. Communicating with Other Health Professionals mf mf mf mf
24. Communicating for Continuity of Care mf mf mf mf
25. Documentation in an Electronic Era mf mf mf mf
26. Communication at the Point of Care: Application of e-Health Technologies
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Chapter 1: Theory Based Perspectives and Contemporary Dynamics MULTIP
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LE CHOICE mf
1. When describing nursing to a group of nursing students, the nursing instructor lists all of the followin
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g characteristics of nursing except
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a. historically nursing is as old as mankind. mf mf mf mf mf mf
b. nursing was originally practiced informally by religious orders dedicated to care of the sick.
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c. nursing was later practiced in the home by female caregivers with no formal education.
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d. nursing has always been identifiable as a distinct occupation.
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CORRECT ANSWER: A mf mf
Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedicated t
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o care of the sick and later in the home by female caregivers with no formal education, nursing was not
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identifiable as a distinct occupation until the 1854 Crimean war. There, Florence Nightingale‘s Notes o
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n Nursing introduced the world to the functional roles of professional nursing and the need for formal e
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ducation.
DIF: Cognitive Level: Comprehension mf mf
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Psychosocial Inte
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grity
Page | 3
, 2. The nursing profession‘s first nurse researcher, who served as an early advocate for high-
mf mf mf mf mf mf mf mf mf mf mf mf mf
quality care and used statistical data to document the need for handwashing in preventing infection,
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was
a. Abraham Maslow. mf
b. Martha Rogers. mf
c. Hildegard Peplau. mf
d. Florence Nightingale. mf
CORRECT ANSWER: D mf mf
An early advocate for high-
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quality care, Florence Nightingale‘s use of statistical data to document the need for handwashing in pre
mf mf mf mf mf mf mf mf mf mf mf mf mf mf mf
venting infection marks her as the profession‘s first nurse researcher.
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DIF: Cognitive Level: Knowledge mf mf
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Managem
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ent of Care
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3. Today, professional nursing education begins at the
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a. undergraduate level. mf
b. graduate level. mf
c. advanced practice level. mf mf
d. administrative level. mf
CORRECT ANSWER: A mf mf
Today, professional nursing education begins at the undergraduate level, with a growing number of nurse
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s choosing graduate studies to support differentiated practice roles and/or research opportunities. Nurses
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are prepared to function as advanced practice nurse practitioners, administrators, and educators.
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DIF: m f m f Cognitive Level: Comprehension mf mf
REF: p. 2 TOP: Step of the Nursing Process: All phase
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s MSC: Client Needs: Management of Care
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4. Nursing‘s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines an
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d emphasizes its unique functional characteristics. The four key concepts that form the foundation for a
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Page | 4