2025 QUESTIONS AND ANSWERS
Steps when receiving a Clarity Request - ANS 0. Identify the data elements you will need for
the report.
1. Find the INI + Item numbers of the data points to use on the report.
2. Use the INI + Item numbers to find the appropriate Clarity tables and columns.
3. Join the Clarity tables together using the correct foreign key information. 2-4
Item Information Window ﴾Ctrl + Click Method﴿ - ANS The window can be accessed when
a Hyperspace user knows the exact field within a workflow that stores the data they want on a
report. When you control‐left click on a data entry field in Hyperspace, the Item Information
window appears.
This window shows the INI and item number in which this data is stored, along with other
information
about the item as a whole. 2-6
Record Viewer - ANS The Record Viewer is an activity in Hyperspace that provides a read‐
only view of raw data in Chronicles
record. 2-8
Contact Serial Number (CSN) - ANS A Contact Serial Number or CSN will uniquely identify a
contact within a master file. 2-9
CTRL + F - ANS This will bring up a search bar. The search bar will search through item
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, names as well as values stored.2-10
Further Item Filtering >
Text Search - ANS This will filter the items shown to only include items that store the value
you searched for. 2-10
Null Values in Clarity - ANS Any Clarity columns that is not a primary key can contain null
values. Even foreign keys may be null. Null values exist for several reasons: Not all fields are
populated in Chronicles ETL data cleansing deletes incorrectly formatted data A column may no
longer extract data because it is deprecated. 2-11
Item Editor - ANS The Item Editor shows the definitions of a Chronicles item. 2-11
Category List - ANS When using a category list value as a filter, the query can run more
efficiently when filtering on the
category value itself rather than the name in the category list table. To find name to display for
a
particular value, you need to see the category list. 2-12
Add Type - ANS An item's Add Type describes how long a piece of data is valid. It determines
whether an item's value is
stored on each contact, or directly to the record. 2-17
No-Add - ANS No‐Add items store data directly on a record, not a specific contact. The
value of a no‐add item should be considered true for all contacts on that
record. 2-18
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