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When a company changes responsibilities and reporting relationships, they are using what
subsystem? - Answer>>> Structural
A very common change strategy, particularly when a new CEO is hired, involves shuffling the
boxes around on the organization chart. Changing responsibilities and reporting relationships
involves using the lever of the structural subsystem in the lower right hand corner of the model.
Which of the following is NOT a discipline necessary to become a learning organization?
Individual accountability
Mental models
Systems thinking
Shared vision - Answer>>> Individual accountability
The categories in the Zenger-Folkman model of leadership are:
I: Person capability
II: Getting results
III: Interpersonal Skills
IV: Leading change - Answer>>> I, II, III, and IV
In an open systems model of organizations, goals and values subsystems include all EXCEPT:
Philosophy
Culture
Overall goals
,Knowledge - Answer>>> Knowledge
What are the five subsystems in the Systems Model of Organization? - Answer>>> Goals and
values, managerial, psychological, technical, and structural
Effective interpersonal skills help a leader: - Answer>>> Inspire and motivate others
Which of the following is not a foundational competency for skills trainers?
Business knowledge
Interpersonal skills
Public speaking skills
Personal traits - Answer>>> Public speaking skills
Being able to deliver training in a ______ format is necessary for future trainers.
Blended learning
Asynchronous
E-learning
All of the above - Answer>>> All of the above
All of the following are steps in the Zenger-Folkman approach to leaderships EXCEPT:
Develop a behavioral strength
Select a complimentary behavior to develop
Identify strengths
Choose a weakness to develop into a strength - Answer>>> Choose a weakness to develop into a
strength
True or False: The most effective approaches to leadership development only involve off-the-job
opportunities for practice of new capabilities. - Answer>>> False
, The most effective approaches to leadership development involve on-the-job and off-the-job
opportunities for stretch and practice of newly acquired capabilities.
True or False: Leaders are born not made. - Answer>>> False
"Most of what leaders have that enables them to lead is learned."
What does "selling" mean on the Hersey-Blanchard Situational Theory of Leadership? -
Answer>>> Explain decisions and provide opportunity for clarification
Behaviors that are those aimed at helping employees meet social and esteem needs. - Answer>>>
People-oriented
Effectiveness in leading change and persuasiveness is a hallmark of: - Answer>>> Social skill
Formal education programs include:
Business games
Lectures
Adventure learning
All of the above - Answer>>> All of the above
In The Leadership Challenge, leaders do all of the following EXCEPT:
Model the way
Encourage the heart
Inspire a shared vision
Accomplish the great - Answer>>> Accomplish the great
A "Learning Organization" is: - Answer>>> A system level concept wherein the organization is
characterized by its capacity to adapt to changes in its environment
The deeply ingrained assumptions that influence how we perceive and understand the world
around us is called: - Answer>>> Mental models