APR PRACTICE EXAM 2025 | QUESTIONS WITH
100% VERIFIED ANSWERS
As the public relations director for your company one of the functions of your
office is to take photos at official company events. For this particular event your
company hires a photographer outside of the company to take photos. One of the
employees emails you and asks for copies of a few of the photos. What is the best
response to provide to the employee?
A. I will provide you the photos after I provide them for legal review.
B. The organization owns an employees work done on behalf of the organization.
C. The photographs can be found on the company's website and you can select
the photos you would like to use.
D. The photos that the company owns the copyrights to will be placed on the
company's website once they are approved by the legal office. - correct-answer-
Correct Answer D
Reference: APR Study Guide 2010, page. 24
You are the manager of a public relations department for a nonprofit organization.
Your department director has asked you to help with selecting a summer intern.
She says she would prefer that the intern will not be paid and receive college
credit for the internship instead. You are unsure about the terms of this
agreement. Specifically, you are concerned about whether it is ethical to offer the
internship as an unpaid position. What is your next step in deciding how you will
advise the department director?
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A) Identify the key values that you need to consider in making your decision.
B) Identify ethical principles to guide you in making your decision.
C) Identify who will be affected by your decision.
D) Identify the economic, legal, and social factors that may influence your
decision. - correct-answer-Answer: D (APR Study Guide, page 21. After you have
defined the specific ethical issue or conflict, the next step is to identify internal
and external factors that may influence the decision.)
You are the communications director at a youth serving nonprofit. The president
of the organization asks you to start taking photographs of the youth members
during the programs and posting them through social media to highlight the good
work the organization is doing. It seems like a great idea, so you:
A) Start clicking away with your camera and begin creating a social media
campaign utilizing the pictures.
B) Go ask the program staff for permission to take photographs of the children to
post.
C) Review perimeters of taking and using photos of youth under 18 with your legal
team.
D) Begin creating a media release form to give to the youth members to sign off
on. - correct-answer-C
Coordinate with legal team for counsel on taking photographs of youth members
and retaining the proper permissions for use. Remember First Amendment
protections and that minors cannot give legal consent. (EPR 10th, pgs 162-163)
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You are the Public information Officer at a Federal Agency. While attending a
Business Networking meeting, you receive a request for the medical records of
your employees from an insurance agent so that he might provide some quotes
on group coverages. You:
A. provide copies of the medical records
B. Provide the medical records but redact personal indicators such as name, date
of birth and address
C. Deny his request citing the Federal Freedom of Information Act - correct-
answer-Answer C.
According to EPR 10th Edition pg. 150 The Federal FOIA indicates nine categories
of exemptions from disclosure one being "medical". Note, state laws are similar to
that of federal statutes, but the extent varies considerably. Public relation
practitioners should familiarize themselves with state access laws.
As the public relations manager for a company who produces specialized
prosthetics for wounded war veterans, you are often contacted directly by
customers with very personal stories and inquiries as your phone number is listed
on the company's website as the media contact. Oftentimes instead of reaching
out to your company's customer support—which you know to be short-staffed
right now, with extremely long hold times on the phone and up to 72 hour
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response times via email—customers will reach out to you about inquiries
regarding billing, product use and other concerns. You are doing your best to
ensure every inquiry is conveyed to and addressed by the customer support team.
A recent customer has latched on to you and is holding you personally responsible
for addressing their serious concerns about the sizing and comfort of their
prosthetic mechanism. Over the past three days, you've five phone calls and 10
emails fro - correct-answer-Answer: B
Rationale:
1. Define the specific ethical issue/conflict. Company policies are prohibiting a
customer from receiving a full refund on a product they purchased. The customer
has threatened to escalate the issue to the media if they do not receive the
refund, which could become a reputation issue for your company despite the
company's policies.
2. Identify internal/external factors (e.g., legal, political, social, economic) that
may influence the decision. Social and political factors influence the decision here
as the community is sensitive to / protective of the treatment of war veterans.
3. Identify key values. ADVOCACY (understanding the sensitive nature of your
customer's background and their service field), FAIRNESS (to company policies and
to customers), LOYALTY (to company, customers)
4. Identify the parties who will be affected by the decision and define the public
relations professional's obligation to each.