WGU C236 Compensation and Benefits
exam with correct answers
Business Strategy The collection of decision, approaches, and activities that allow an organization
to complete and win. << correct answer >>Cost Leadership Strategy Focusing business priories on
providing a lower-cost product or service. << correct answer >>Differentiation Strategy Providing
innovative, exceptional, and high quality products and/or services to customers. << correct answer
>>Niche-Focused Strategy Targeting business priorities toward addressing a specific section of the
market << correct answer >>Hybrid Strategy Employing a combination of cost-leadership,
differentiation and niche-focused business strategies. << correct answer >>Critical Success Factors
Capabilities, activities, customer perceptions and market positions that allow an organization to
out-compete its rivals. << correct answer >>Total rewards strategy The combination of pay forms,
plans, policies and practices that enable long-term organizational performance. << correct answer
>>Total Reward Content Strategy Specifies the type, level and combination of rewards offered to
employees. << correct answer >>Reward Form Combinations Strategy The reward forms offered (cash,
benefits, etc.) and the way in which they relate to each other. << correct answer >>Reward Level
Strategy How much is being offered? << correct answer >>Absolute level The reward can be
defined. << correct answer >>Relative Level States the rewards strategy as greater than, equal to, or
less than some labor market reference point. << correct answer >>Centralized approach Human
Resources makes all the decisions << correct answer >>Decentralized approach Decisions are made by
the employee's immediate supervisor or manager. << correct answer >>Job Analysis The process of
systematically analyzing positions that result in completed work in organizations. << correct answer
>>Traditional interview method The job analyst asks the job incumbent preset questions about the
content, skills needed and time spent on activities in the job. << correct answer >>Panel Interview
Multiple job incumbents (and sometime multiple job analysts) all meet together to analyze the
job. << correct answer >>Custom Questionnaires A series of questions that job incumbents
complete on their own. << correct answer >>Generic Questionnaire Purchased from a third party
and use general questions to which incumbents respond using scaled ratings. << correct answer
>>Occupational Information Network (O*NET) Online database created by the US DOL that provides an
exhaustive listing of jobs and occupations << correct answer >>PayScale Web site that hosts a
continuous compensation and benefits survey that is based on data gathered from individuals who visit
its site. << correct answer >>Occupational Outlook Handbook Searchable database provides more
occupation-level information about jobs and work in organizations. << correct answer >>Job Design
Process of systematically constructing jobs to make them functional, efficient and motivational.
<< correct answer >>Job Title The name by which the job is known within the company. << correct
answer >>Reference ID A letter and/or numeric code used to reference the job, often in databases. <<
correct answer >>Job Family Grouping of jobs that have similar functions or content. << correct
answer >>Job specification Translates the tasks, duties and responsibilities (TDR's) into the
knowledge, skills, abilities and other (KSAO's) that an employee needs to perform the job at a
satisfactory level. << correct answer >>Job-based Approach Internal reward alignment assumes that
exam with correct answers
Business Strategy The collection of decision, approaches, and activities that allow an organization
to complete and win. << correct answer >>Cost Leadership Strategy Focusing business priories on
providing a lower-cost product or service. << correct answer >>Differentiation Strategy Providing
innovative, exceptional, and high quality products and/or services to customers. << correct answer
>>Niche-Focused Strategy Targeting business priorities toward addressing a specific section of the
market << correct answer >>Hybrid Strategy Employing a combination of cost-leadership,
differentiation and niche-focused business strategies. << correct answer >>Critical Success Factors
Capabilities, activities, customer perceptions and market positions that allow an organization to
out-compete its rivals. << correct answer >>Total rewards strategy The combination of pay forms,
plans, policies and practices that enable long-term organizational performance. << correct answer
>>Total Reward Content Strategy Specifies the type, level and combination of rewards offered to
employees. << correct answer >>Reward Form Combinations Strategy The reward forms offered (cash,
benefits, etc.) and the way in which they relate to each other. << correct answer >>Reward Level
Strategy How much is being offered? << correct answer >>Absolute level The reward can be
defined. << correct answer >>Relative Level States the rewards strategy as greater than, equal to, or
less than some labor market reference point. << correct answer >>Centralized approach Human
Resources makes all the decisions << correct answer >>Decentralized approach Decisions are made by
the employee's immediate supervisor or manager. << correct answer >>Job Analysis The process of
systematically analyzing positions that result in completed work in organizations. << correct answer
>>Traditional interview method The job analyst asks the job incumbent preset questions about the
content, skills needed and time spent on activities in the job. << correct answer >>Panel Interview
Multiple job incumbents (and sometime multiple job analysts) all meet together to analyze the
job. << correct answer >>Custom Questionnaires A series of questions that job incumbents
complete on their own. << correct answer >>Generic Questionnaire Purchased from a third party
and use general questions to which incumbents respond using scaled ratings. << correct answer
>>Occupational Information Network (O*NET) Online database created by the US DOL that provides an
exhaustive listing of jobs and occupations << correct answer >>PayScale Web site that hosts a
continuous compensation and benefits survey that is based on data gathered from individuals who visit
its site. << correct answer >>Occupational Outlook Handbook Searchable database provides more
occupation-level information about jobs and work in organizations. << correct answer >>Job Design
Process of systematically constructing jobs to make them functional, efficient and motivational.
<< correct answer >>Job Title The name by which the job is known within the company. << correct
answer >>Reference ID A letter and/or numeric code used to reference the job, often in databases. <<
correct answer >>Job Family Grouping of jobs that have similar functions or content. << correct
answer >>Job specification Translates the tasks, duties and responsibilities (TDR's) into the
knowledge, skills, abilities and other (KSAO's) that an employee needs to perform the job at a
satisfactory level. << correct answer >>Job-based Approach Internal reward alignment assumes that
