Human Resource Management Exam 2025

Identify a true statement about outsourcing. It tends to eliminate jobs that are repetitive. It reduces a firm's risk of facing intellectual property theft. It has resulted in larger internal HR staffs. It helps a firm share functions that are of strategic importance. - -It tends to eliminate jobs that are repetitive. Which of the following statements is true of contemporary human resource management (HRM)? HRM policies are aimed at promoting ethnocentrism in the workplace. HR managers are considered second-class corporate citizens. HR managers are solely responsible for carrying out line functions. HRM practices significantly affect management's ability to formulate and implement strategy in any area. - -HRM practices significantly affect management's ability to formulate and implement strategy in any area. Which of the following departments within an organization was usually thought of as a staff function? The legal department The operations department The finance department The marketing department - -The legal department Which of the following statements is true of contemporary HR executives? They are regarded as second-class corporate citizens. They are tasked with developing policies that promote ethnocentrism in the workplace. They are required to possess general management abilities that reflect conceptual, diagnostic, and analytical skills. They are concerned exclusively with hiring first-line employees such as blue-collar workers and unskilled labor. - -They are required to possess general management abilities that reflect conceptual, diagnostic, and analytical skills. Which of the following should an organization do to achieve the human resource management goal of facilitating organizational competitiveness? Organizational objectives should be formulated in such a way that they deal with revenue growth and profitability. HR practices should focus on promoting ethnocentrism in the workplace. Organizations should match employee contributions to local charities. Management should establish charitable foundations and regularly organize fund-raisers. - -Organizational objectives should be formulated in such a way that they deal with revenue growth and profitability. Which of the following statements is true of the HR department of large organizations? Relatively little HR training is provided in large organizations. Line managers are required to handle basic HR functions in large organizations. General managers handle the HR duties in large organizations. HR functions are likely to have specialized subunits in large organizations. - -HR functions are likely to have specialized subunits in large organizations. Undertaking initiatives that help an organization assume an enhanced citizenship role most likely aligns with the human resource management goal of: complying with and meeting legal and social obligations. facilitating organizational effectiveness. enhancing productivity and quality. promoting individual growth and development. - -complying with and meeting legal and social obligations. Which of the following is a necessary prerequisite for success in human resource management? A solid educational background A membership in the Society for Human Resource Management An inclination toward Theory X style of management An ethnocentric attitude - -A solid educational background Which of the following, perhaps, will be the most important challenge for HR in the coming years? Selection of knowledge workers Sexual harassment and sexual misconduct at work Development of personnel departments Effective performance appraisal and compensation systems - -Sexual harassment and sexual misconduct at work Fulfilling the psychological contract between employers and employees aligns with the human resource management goal of _____. adhering to legal business guidelines creating an ethnocentric work environment promoting individual growth and development complying with social obligations - -promoting individual growth and development Which of the following is the largest professional HR association in the field of human resource management? The Human Resources Professionals Association The Institute of Human Resource Capital Consultancy The Human Resources Management Association The Society for Human Resource Management - -The Society for Human Resource Management Which of the following acts made it illegal for employers to consider factors such as gender, religion, race, skin color, or national origin when making employment-related decisions? The Civil Rights Act of 1964 The Worker Adjustment and Retraining Notification Act of 1988 The Labor Management Relations Act of 1947 The Taft-Hartley Act of 1947 - -The Civil Rights Act of 1964 Which of the following is defined as the overall set of expectations held by an employee with regard to what he or she will contribute to an organization and held by the organization with regard to what it will provide to the individual in return? A value proposition A vision statement A mission statement A psychological contract - -A psychological contract To achieve the human resource management goal of promoting individual growth and development, an organization should: provide pro bono services and establish charitable foundations. ensure that its corporate strategies enhance the citizenship role played by the organization. provide stress-management programs to help its employees effectively cope with anxiety. promote ethnocentrism in the workplace. - -provide stress-management programs to help its employees effectively cope with anxiety. Which of the following revealed that individual and group behavior played an important role in organizations and that human behavior at work was something managers really needed to understand more fully? The Hawthorne studies Maslow's hierarchy of human needs McGregor's Theory X framework The Jevons paradox - -The Hawthorne studies The material resources of an organization include: the people employed to do the work of the organization. the sources of information of the organization. patents, trademarks, and copyrights. factories, equipment, raw materials, computers, and offices. - -factories, equipment, raw materials, computers, and offices. Which of the following recognizes that if an organization needs highly skilled, knowledgeable workers to carry out its strategy, then all staffing activities must be coordinated toward identifying and attracting such employees? The function-oriented view of human resource management An empirical approach to human resource management The scientific management approach to human resource management A systems-oriented view of human resource management - -A systems-oriented view of human resource management Which of the following statements is true of traditional line managers? They are responsible for the support functions of their organization. They make indirect bottom-line contributions to their organization. They include human resource managers. They are directly responsible for creating goods and services. - -They are directly responsible for creating goods and services. Employees who contribute to an organization by the nature of what they know and how well they can apply what they know are known as _____. ancillary workers free riders blue-collar workers knowledge workers - -knowledge workers Which of the following statements is true of the HR department of small organizations? The HR department of small firms has specialized subunits, each with its own functions. Small firms usually provide extensive HR training. HR issues are relatively straightforward in small firms. Small firms usually have one full-time HR manager and a single secretary to assist the manager. - -HR issues are relatively straightforward in small firms. Which of the following organizations created the HR Certification Institute (HRCI)? The Human Resources Professionals Association The Institute of Human Resource Capital Consultancy The Society for Human Resource Management The National Academy of Human Resources - -The Society for Human Resource Management Which of the following is most likely to happen as a small firm grows into a large business? A separate HR unit will become a necessity. Specialized HR subunits will be merged to form one large HR department. The owner or general manager of the firm will start handling HR duties. The firm will exempt from many legal regulations. - -A separate HR unit will become a necessity. Douglas McGregor's Theory X and Theory Y framework grew from _____. the Green Revolution scientific management the human relations movement operations management - -the human relations movement Which of the following supplanted scientific management as the dominant approach to management during the 1930s? The open-book approach to management Taylorism The human relations era The systems-oriented view of human resource management - -The human relations era Which of the following is the attempt to measure, in objective terms, the impact and effectiveness of human resource management (HRM) practices in terms of metrics such as a firm's financial performance? Utility analysis Ethnographic analysis Market basket analysis Narrative analysis - -Utility analysis Which of the following statements is true of the Civil Rights Act of 1964? It banned labor unions in the United States. It made the processes of hiring and promoting employees within the organization far more complex. It promoted ethnocentrism in the workplace. It required that organizations provide a 60-day notice before terminating employees or closing a factory. - -It made the processes of hiring and promoting employees within the organization far more complex. Which of the following is true of HR managers in the 1980s and 1990s when firms sought mergers and acquisitions to compete effectively in the global marketplace? HR managers helped create strategies that promoted ethnocentrism in the workplace. HR managers helped identify the critical human resources that the firms would need in the future. HR managers developed strategies that ensured that any knowledge acquired was kept confidential among top executives. HR managers were involved solely in scheduling working hours and disciplining problem employees. - -HR managers helped identify the critical human resources that the firms would need in the future. The basic premise of the human relations era was that: employees have to be intimidated to be motivated. individuals work best in an ethnocentric environment. satisfied employees work harder and are more productive. union activities are harmful for an organization. - -satisfied employees work harder and are more productive. Which of the following activities aligns with the human resource management goal of enhancing productivity and quality? Promoting ethnocentric practices in the workplace Establishing charitable foundations to deal with societal problems Using new and different types of rewards to help maintain employee motivation Undertaking corporate social responsibility initiatives - -Using new and different types of rewards to help maintain employee motivation Which of the following is an economic measure of efficiency that summarizes and reflects the value of the outputs created by an individual, organization, industry, or economic system relative to the value of the inputs used to create them? Quality Productivity Reliability Sustainability - -Productivity Which of the following statements is true of the Civil Rights Act of 1964? Its applicability is limited to state and national government agencies. It was passed as a way to ensure that equal opportunities would be available to everyone. It applies to all organizations with a minimum of 100 employees working 20 or more hours per week. Its enforcement is the responsibility of the Office of Federal Contract Compliance Procedures (OFCCP). - -It was passed as a way to ensure that equal opportunities would be available to everyone. In the context of court decisions in the late 1990s, identify the type of discrimination whose charges typically stem from the belief by white males that they have suffered because of preferential treatment given to other groups. Reverse discrimination Pattern discrimination Disparate treatment Disparate impact - -Reverse discrimination The second step in the regulation process of human resource management in the United States is the: enforcement of regulations. modification of national regulations. creation of new regulations. implementation of regulations. - -enforcement of regulations. Which of the following statements is true of the Taft-Hartley Act? It was passed to reduce the use of illegal drugs in the workplace. It establishes a minimum hourly wage for jobs. It is enforced by the National Labor Relations Board. It was passed by Congress in 1959 to counter the Landrum-Griffin Act. - -It is enforced by the National Labor Relations Board. Which of the following is a similarity between the Taft-Hartley Act and Landrum-Griffin Act? Both apply primarily to organizations regulated by the Department of Transportation. Both ensure that employees would be able to receive at least some pension benefits at the time of retirement or even termination. Both regulate union actions and their internal affairs in a way that puts them on an equal footing with management and organizations. Both are enforced by the Equal Employment Opportunity Commission. - -Both regulate union actions and their internal affairs in a way that puts them on an equal footing with management and organizations. Which of the following statements is true of the Privacy Act of 1974? It applies directly to federal employees only, but it has served as the impetus for several state laws. It prohibits employers from using urinalysis, which is the most invasive method of drug testing on the job. It applies solely to federal contractors and subcontractors receiving $2,500 or more as loans from the federal government. It allows employers to monitor the behavior of employees outside of work. - -It applies directly to federal employees only, but it has served as the impetus for several state laws. Which of the following suggests that disparate impact exists if a selection criterion results in a selection rate for a protected class that is less than 80 percent of that for the majority group? The McDonnell-Douglas theory The four-fifths rule A quid pro quo approach A bona fide occupational qualification - -The four-fifths rule Who among the following is subject to the regulations of the Drug-Free Workplace Act of 1988? Holly, who is a fashion designer and runs her own line of garments Carla, who works as a senior accountant at a private law firm Brett, who is a truck driver and transports armaments to military bases Allen, who works as a bartender in a famous pub - -Brett, who is a truck driver and transports armaments to military bases The Americans with Disabilities Act (ADA) defines a disability as: a record of having a mental or physical impairment that limits one or more major life activities. a problem related to obesity that limits the efficiency of people. a cognitive impairment that does not affect any major life activities. a hereditary substance-abuse problem that prevents people from being sober. - -a record of having a mental or physical impairment that limits one or more major life activities. Identify the act that was passed in 1935 in an effort to control and legislate collective bargaining between organizations and labor unions. The Taft-Hartley Act The Employee Free Choice Act The Wagner Act The Fair Labor Standards Act - -The Wagner Act Which of the following oversees and enforces all regulations of the Vocational Rehabilitation Act of 1973? The National Labor Relations Board The Equal Employment Opportunity Commission The Office of Federal Contract Compliance Procedures The Office of the Federal Register - -The Office of Federal Contract Compliance Procedures Quid pro quo harassment typically involves: offering to exchange something of value for sexual favors. making off-color jokes and passing lewd sexual comments about a particular gender. decorating the workplace with inappropriate photographs to create a hostile work environment. making inappropriate nonverbal gestures, such as ogling and winking at female colleagues. - -offering to exchange something of value for sexual favors. Identify the act that requires that all federal agencies, as well as federal contractors and subcontractors receiving more than $2,500 a year from the federal government, engage in affirmative action for disabled individuals. The Occupational Safety and Health Act of 1970 The Union Relief Act of 2009 The Vocational Rehabilitation Act of 1973 The Family and Medical Leave Act of 1993 - -The Vocational Rehabilitation Act of 1973 The rationale for which of the following acts was to ensure that everyone who works would receive an income sufficient to meet basic needs? The Vocational Rehabilitation Act of 1973 The National Labor Relations Act of 1935 The Fair Labor Standards Act of 1938 The Equal Pay Act of 1963 - -The Fair Labor Standards Act of 1938 Which of the following is a similarity between the Equal Employment Opportunity Commission (EEOC) and the Office of Federal Contract Compliance Procedures (OFCCP)? Both jointly developed the uniform guidelines on employee-selection procedures. Both are the primary regulatory agencies for enforcing equal employment legislation. Both have the power to enforce the provisions of the Occupational Safety and Health Act of 1970. Both were created by the National Labor Relations Act of 1935. - -Both are the primary regulatory agencies for enforcing equal employment legislation. Which of the following statements is true of a bona fide occupational qualification? It does not justify the use of legitimate practices to treat members of different groups differently. It justifies discrimination against applicants on the basis of customer or client preference. It permits an employer to make hiring decisions on the basis of sex for business necessities. It cannot be used by employers to discriminate against applicants on the basis of age. - -It permits an employer to make hiring decisions on the basis of sex for business necessities. Which of the following laws allows law enforcement agencies to carry out investigations of potential terrorists without having to inform