C215 Practice Test/already pass/questions and
answers
- Fishbone - Which diagram can be used to show causes of a specific event?
- Normal distribution
- Flow
- Fishbone
- Schematic
- How close one is to a target and how consistent one is with the average performance. -
Which continuous improvement method does Process Capability Index (Cpk) measure?
- How close one is to a target and how consistent one is with the average performance.
- The most common measurement process
- What a process is capable of and how long it will take to conclude
- Parts per millón on the capability index
- Implement Deming's 14 point to quality improvement - Which quality guru contribution
to TQM can provide insight and guidance to reduce variation and further convey management's
need to be responsible for quality?
- Introduce Feigenbaum's quality control charts
- Implement Deming's 14 point to quality improvement
- Apply Juran's 10 standards of product development
- Develop Tagucuchi's loss function of nonconformance
,- Pareto Analysis - An inventory management team has analyzed quality problems within
the organization. The team develop a chart based upon the causes and ranked them in
descending order based up the percentage of deficiencies. What quality control tool did the
inventory management team used?
- Histogram
- Scatter diagram
- Pareto Analysis
- Flow Chart
- Psychological criteria - The definition of quality depends on the point of view of the
people defining it. Which of the following definitions of quality is a subjective viewpoint of
quality?
- Fitness for use
- Value for price paid
- Conformance to specification
- Psychological criteria
- They can prompt implement technological changes
- They provide the organization with accurate information
- They are flexible - Which of the following descriptions are applicable to the role that
information systems play in total quality management across the organization? (Choose 3)
- They determine what customers want
- They are the only tool managers depend on the provide training to employees
- They can prompt implement technological changes
,- They provide the organization with accurate information
- They assist the purchase price negotiations
- They are flexible
- workforce stability
-used with make to stock products - Which two concepts are associated with level
aggregate plan?
-produces exactly what is needed
- workforce stability
-Uses a combination of options
-used with make to stock products
-70 - Using a level production plan, how many oil changes must each employee be
capable of to meet a weekly demand of 1400 oil changes in a five day work week if their are 4
employees?
-40
-50
-60
-70
-80
-a broad view of operations - An employee who doesn't help a customer because "It is
not my job" violates the JIT belief of
-simplicity
, -a broad view of operations
-continuous improvement
-visibility
-pull production
-a proposal has been made to switch from rail to truck for both transporting incoming parts and
product distribution. - Which of the following issues would best be handled by a special
purpose team?
-a machine on the shop floor occasionally malfunctions
-particular item in a warehouse are difficult to find
-a proposal has been made to switch from rail to truck for both transporting incoming parts and
product distribution.
-customers are complaining that they get charged twice for their purchases
-Forklifts have difficulty moving material in the factory because there is too much congestion in
the aisles.
-a regular bottleneck in the production process - Which of the following is mostly like to
be an internal resource constraint?
-increasing market demand
-raw material shipping problems
-decreasing market demand
-no overtime
-a regular bottleneck in the production process
-Aggregate planning provides the resources needed by operation to achieve the company's
strategic objectives
answers
- Fishbone - Which diagram can be used to show causes of a specific event?
- Normal distribution
- Flow
- Fishbone
- Schematic
- How close one is to a target and how consistent one is with the average performance. -
Which continuous improvement method does Process Capability Index (Cpk) measure?
- How close one is to a target and how consistent one is with the average performance.
- The most common measurement process
- What a process is capable of and how long it will take to conclude
- Parts per millón on the capability index
- Implement Deming's 14 point to quality improvement - Which quality guru contribution
to TQM can provide insight and guidance to reduce variation and further convey management's
need to be responsible for quality?
- Introduce Feigenbaum's quality control charts
- Implement Deming's 14 point to quality improvement
- Apply Juran's 10 standards of product development
- Develop Tagucuchi's loss function of nonconformance
,- Pareto Analysis - An inventory management team has analyzed quality problems within
the organization. The team develop a chart based upon the causes and ranked them in
descending order based up the percentage of deficiencies. What quality control tool did the
inventory management team used?
- Histogram
- Scatter diagram
- Pareto Analysis
- Flow Chart
- Psychological criteria - The definition of quality depends on the point of view of the
people defining it. Which of the following definitions of quality is a subjective viewpoint of
quality?
- Fitness for use
- Value for price paid
- Conformance to specification
- Psychological criteria
- They can prompt implement technological changes
- They provide the organization with accurate information
- They are flexible - Which of the following descriptions are applicable to the role that
information systems play in total quality management across the organization? (Choose 3)
- They determine what customers want
- They are the only tool managers depend on the provide training to employees
- They can prompt implement technological changes
,- They provide the organization with accurate information
- They assist the purchase price negotiations
- They are flexible
- workforce stability
-used with make to stock products - Which two concepts are associated with level
aggregate plan?
-produces exactly what is needed
- workforce stability
-Uses a combination of options
-used with make to stock products
-70 - Using a level production plan, how many oil changes must each employee be
capable of to meet a weekly demand of 1400 oil changes in a five day work week if their are 4
employees?
-40
-50
-60
-70
-80
-a broad view of operations - An employee who doesn't help a customer because "It is
not my job" violates the JIT belief of
-simplicity
, -a broad view of operations
-continuous improvement
-visibility
-pull production
-a proposal has been made to switch from rail to truck for both transporting incoming parts and
product distribution. - Which of the following issues would best be handled by a special
purpose team?
-a machine on the shop floor occasionally malfunctions
-particular item in a warehouse are difficult to find
-a proposal has been made to switch from rail to truck for both transporting incoming parts and
product distribution.
-customers are complaining that they get charged twice for their purchases
-Forklifts have difficulty moving material in the factory because there is too much congestion in
the aisles.
-a regular bottleneck in the production process - Which of the following is mostly like to
be an internal resource constraint?
-increasing market demand
-raw material shipping problems
-decreasing market demand
-no overtime
-a regular bottleneck in the production process
-Aggregate planning provides the resources needed by operation to achieve the company's
strategic objectives
