CMN 003V Midterm 2 All EXAM 2025 COMPLETE
EXAM QUESTIONS AND ACCURATE ANSWERS
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Terms in this set (71)
What is an action-oriented Looks for organization and precision.
style?
What is closed- The tendency not to listen to something with which
mindedness? we disagree.
What is competitive The practice of using interruptions to take control of
interrupting? the conversation.
What is a content-oriented Hones in on intellectual challenges.
style?
What is critical listening? Evaluating or analyzing what we're hearing.
Occurs when you are trying to identify with the
What is empathetic
speaker by understanding and experiencing what he
listening?
or she is thinking or feeling.
What is glazing over? Allowing your mind to wander.
The sensory process of receiving and perceiving
What is hearing?
sounds.
What is information The state of being overwhelmed by the huge amount
overload? of information we take in every day.
What is informational Listening to learn.
listening?
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, 7/21/25, 9:04 AM CMN 003V Midterm 2 All EXAM 2025 COMPLETE EXAM QUESTIONS AND ACCURATE ANSWERS |ALREADY PASSED!! Flashc…
The active process of making meaning from another
What is listening?
person's spoken message.
What is a people-oriented Attuned to finding common interests with others and
style? discerning their emotions and interests.
The behavior of pretending to pay attention to
What is pseudolistening?
someone when you weren't really listening.
What is rebuttal The propensity to debate a speaker's point and
tendency? formulate a reply while that person is still speaking.
What is selective Listening only to what you want to hear and ignoring
attention? the rest.
What is a time-oriented Emphasizes efficiency.
style?
What is an Sacrifice so the other party wins.
accommodating style?
Describes differences you gain through experience,
What is acquired diversity? such as customer service experience, retail
experience, or engineering experience.
The psychological bonding that occurs between
What is association?
people and their ideas.
Leaders that view themselves as having both the
What is an autocratic
authority and the responsibility to take action on
style?
behalf of their groups.
Demonstrates low concern for both the self and the
What is an avoiding style?
other party.
What is a collaborating Represents high concern for the needs of both sides
style? in a conflict.
What is communication Anxiety or fear about communicating with others.
apprehension?
What is competing style? High concern for own needs, low for others
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