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1. Why can't the values in BIOS be The system board jumper is at SERVICE_MODE state.
saved when it shows as manu-
facturing mode?
2. How will the Dell Command NOT Dell Command Utility Update will check online for the
Utility Update help customers? latest Operating System updates and download and install the
updates.
3. State True or False: BIOS Re- True
covery can be used to recover
from a No Boot/No POST fail-
ure which could be caused by
a corrupted BIOS.
4. Choose all that apply: You are NOT Run ePSA, but press Esc to stop testing and regain control
servicing a Dell Inspiron 22 of the cursor. Double tap on the screen and see if the cursor
3265/3263 AIO Desktop and moves to your pressed location. That will determine if hard-
determine that the LCD panel ware is needed to be replaced or it is a software problem.
is faulty. What troubleshooting
steps will you follow before re- NOT Initiate BIOS Recovery by pressing Ctrl + Esc keys upon
placing the LCD Assembly? powering on the system.
5. When do you select the BT NOT If BT card is not ordered with the system.
Disabled setting in Service
Menu of Manufacturing Mode
(SMMM)?
6. Name the tool that can suc- NOT ePSA.
cessfully repair and ignore de-
fective memory areas by mask-
ing the address from system
usage.
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, Dell Client Foundations 2021
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7. State True or False: After re- True
placing the system board on
a Chromebook, you will need
to execute RMA Shim to set
VPD information and install
the Chrome OS.
8. Choose all that apply: What NOT It is a system acceleration solution for new 7th Gen Intel
is correct about Intel Optane Core-I processor & Chipset platforms.
Memory?
9. Choose all that apply: Which of NOT Service Tag.
the following items are not af- NOT Enable Legacy Option ROMs.
fected by the RTC Reset? NOT Ownership Tag.
NOT Admin Password.
asset tag
boot list
secure boot enable
10. Choose all that apply: What are NOT Identify the system devices.
the key functions of the BIOS NOT Activate the system devices.
(Basic Input/output System)?
11. _____________ is a condition in NOT Predictive Drive Failure.
which one or more drives in
a RAID array contains data er-
rors, and another drive in the
array is no longer an active
member of the array due to
drive failure, foreign configu-
ration, drive removal, or any
other reason.
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