IICRC – WRT UPDATED Exam Questions
and CORRECT Answers
Due to water migration, most drapery and upholstery that are in contact with moisture will
develop _____________ stains/rings over time. - CORRECT ANSWER - Water
Remember that the water damage restoration is not complete until all materials are returned to a
_____ - ______ condition. - CORRECT ANSWER - Pre-damage or former state
What are the three categories/colors of water sanitation? - CORRECT ANSWER -
Category 1, 2, and 3
Carpet ___________ is always replaced in Category "2" & "3" losses if wet. - CORRECT
ANSWER - Pads
The absorption process, in all hygroscopic materials, becomes more dramatic above _______%
RH. - CORRECT ANSWER - 60%
As the humidity increases, hygroscopic materials take on more moisture i.e., water vapor, from
the air until they reach _______________ with the environment. - CORRECT ANSWER -
Equilibrium
What are the four classes of water damage? - CORRECT ANSWER - 1, 2, 3, and 4
The Standard of Care for water damage restoration is _______________. - CORRECT
ANSWER - ANSI-S500
What are the two types of secondary damage? - CORRECT ANSWER - Hygroscopic and
Fungal/ Mold
, Accurate written _____________ must begin when the first contact is made with the company. -
CORRECT ANSWER - Records
The property owner, insured, or authorized agent, must sign a _________ _____________ before
a restorer begins work. States who is financially responsible for payment of services. -
CORRECT ANSWER - Work Authorization
A requirement for an insurance ______________ (deposit) should be clearly explained over the
phone before you respond. - CORRECT ANSWER - Deductible
Restoration companies must provide a ____ hour phone response. - CORRECT
ANSWER - 24 hour
Third party evaluations of water losses may be considered when there are _________ health
issues; high _______ occupants in the structure; or when mold contamination is present. -
CORRECT ANSWER - Public health issues and High Risk occupants
I.E.P. stands for: ____________ ________________ __________________. - CORRECT
ANSWER - Indoor Enviornmental Profesional
What is a tool, at our disposal, that illustrates what the damage was like upon arrival on the job
site? ____________________ - CORRECT ANSWER - Camera/photographs
As moisture evaporates from a surface, the temperature of that surface becomes ____________. -
CORRECT ANSWER - Cooler
Dehumidification is the process of reducing the ____________ content of the air. - CORRECT
ANSWER - Moisture
It is important for the technician to understand the relationship between temperature, airflow and
________________. - CORRECT ANSWER - Humidity
and CORRECT Answers
Due to water migration, most drapery and upholstery that are in contact with moisture will
develop _____________ stains/rings over time. - CORRECT ANSWER - Water
Remember that the water damage restoration is not complete until all materials are returned to a
_____ - ______ condition. - CORRECT ANSWER - Pre-damage or former state
What are the three categories/colors of water sanitation? - CORRECT ANSWER -
Category 1, 2, and 3
Carpet ___________ is always replaced in Category "2" & "3" losses if wet. - CORRECT
ANSWER - Pads
The absorption process, in all hygroscopic materials, becomes more dramatic above _______%
RH. - CORRECT ANSWER - 60%
As the humidity increases, hygroscopic materials take on more moisture i.e., water vapor, from
the air until they reach _______________ with the environment. - CORRECT ANSWER -
Equilibrium
What are the four classes of water damage? - CORRECT ANSWER - 1, 2, 3, and 4
The Standard of Care for water damage restoration is _______________. - CORRECT
ANSWER - ANSI-S500
What are the two types of secondary damage? - CORRECT ANSWER - Hygroscopic and
Fungal/ Mold
, Accurate written _____________ must begin when the first contact is made with the company. -
CORRECT ANSWER - Records
The property owner, insured, or authorized agent, must sign a _________ _____________ before
a restorer begins work. States who is financially responsible for payment of services. -
CORRECT ANSWER - Work Authorization
A requirement for an insurance ______________ (deposit) should be clearly explained over the
phone before you respond. - CORRECT ANSWER - Deductible
Restoration companies must provide a ____ hour phone response. - CORRECT
ANSWER - 24 hour
Third party evaluations of water losses may be considered when there are _________ health
issues; high _______ occupants in the structure; or when mold contamination is present. -
CORRECT ANSWER - Public health issues and High Risk occupants
I.E.P. stands for: ____________ ________________ __________________. - CORRECT
ANSWER - Indoor Enviornmental Profesional
What is a tool, at our disposal, that illustrates what the damage was like upon arrival on the job
site? ____________________ - CORRECT ANSWER - Camera/photographs
As moisture evaporates from a surface, the temperature of that surface becomes ____________. -
CORRECT ANSWER - Cooler
Dehumidification is the process of reducing the ____________ content of the air. - CORRECT
ANSWER - Moisture
It is important for the technician to understand the relationship between temperature, airflow and
________________. - CORRECT ANSWER - Humidity
