ACTUAL Exam Questions and CORECT
Answers
company officer - CORRECT ANSWER directly oversees the application of the agency's
personnel, training, equipment, and apparatus to the resolution of issues faced by the agency
company officer - CORRECT ANSWER first contact with fire department customers
leader - CORRECT ANSWER a person who leads or directs a unit
supervisor - CORRECT ANSWER A person who is responsible for directing the
performance of other people or employees.
safety of unit's personnel - CORRECT ANSWER the company officer's most important
task
verbalize personal expectations, establish priorities, and listen to crew member expectations -
CORRECT ANSWER helps the new fire officer with overcome challenges in group
dynamics
professional growth - CORRECT ANSWER how successful fire officers should view their
transition from member to officer
manager - CORRECT ANSWER Individual who accomplishes organizational objectives
through effective and efficient handling of material and human resources.
chain of command - CORRECT ANSWER Order of rank and authority in the fire and
emergency services.
, centralized decision-making - CORRECT ANSWER decisions are made at the very top
level
decentralized decision-making - CORRECT ANSWER decisions are made at a lower level
with the effects of the decisions reported through the structure
decentralized decision-making - CORRECT ANSWER allows expeditious handling of
most matters
unity of command - CORRECT ANSWER principle that each subordinate must have only
one supervisor
division of labor - CORRECT ANSWER Dividing a large job into units or job tasks and
assigning an individual to do each of the tasks.
span of control - CORRECT ANSWER the number of subordinates and/or number of
functions that one individual can effectively supervise
sidestepping - CORRECT ANSWER The process of going around a link in the chain of
command to deal with an issue.
cross-training - CORRECT ANSWER should be provided so that company personnel are
able to perform a variety of tasks with proficiency
federal - CORRECT ANSWER national level of governments such as the U.S. and Canada
tribal - CORRECT ANSWER describes the governmental structure of Native American
and Aboriginal Peoples of North America
decisiveness - CORRECT ANSWER making decisions quickly and effectively