SOLUTION MANUAL vv
Systems Analysis and Design 10th Edition
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by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
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,TABLE OF CONTENTS
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I. Systems Analysis Fundamentals
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1. Systems, Roles, and Development Methodologies vv vv vv vv
2. Understanding and Modeling Organization Systems vv vv vv vv
3. ProjectManagement v
II. Information Requirements Analysis vv vv
4. Information Gathering: Interactive Methods vv vv vv
5. Information Gathering: Unobtrusive Methods vv vv vv
6. Agile Modeling, Prototyping, and Scrum
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III. The Analysis Process
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7. Using Data Flow Diagrams vv vv vv
8. Analyzing Systems Using Data Dictionaries vv vv vv vv
9. Process Specifications and Structured Decisions 10.Object-Oriented
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Systems Analysis and Design Using UML
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IV. The Essentials of Design
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11.Designing Effective Output 12.Designing vv vv v v
Effective Input 13.DesigningDatabases
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14. Human-Computer Interaction and UX Design vv vv vv vv
V. Quality Assurance and Implementation
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15. Designing Accurate Data Entry Procedures vv vv vv vv
v v 16.Quality Assurance and Implementation vv vv vv
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,Chapter 2 vv
UnderstandingandModelingOrganizational Systems
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Key Points and Objectives vv vv vv
1. Organizations are complex systems composed of interrelated and interdependent subsystems.
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2. System and subsystem boundaries and environments have an impact on information system
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analysis and design.
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3. Systems are described as either open, with free flowing information, or closed with
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restricted access to information.
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4. A virtual organization is one that has parts of the organization in different physical
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locations. They use computer networks and communications technology to work on
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projects. Advantages of a virtual organization are:
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A. Reduced costs of physical facilities vv vv vv vv
B. More rapid response to customer needs
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C. Flexibility for employees to care for children or aging parents
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5. Enterprise systems or Enterprise Resource Planning (ERP) describes an integrated
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organizational information system. The software helps the flow of information between the
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functional areas within the organization.
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6. ERP can affect every aspect of the organization, such as:
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A. Design of employees’ work vv vv vv
B. Skills required for job competency
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C. Strategic positioning of the company vv vv vv vv
7. Many issues must be overcome for the ERP installation is to be declared a success:
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A. User acceptance vv
B. Integration with legacy systems and the supply chain vv vv vv vv vv vv vv
C. Upgrading functionality (and complexity) of ERP modules vv vv vv vv vv vv
D. Reorganizing work life of users and decision makers vv vv vv vv vv vv vv
E. Expanded reach across several organizations vv vv vv vv
F. Strategic repositioning of the company vv vv vv vv
8. A context-level data flow diagram is an important tool for showing data used and information
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produced by a system. It provides an overview of the setting or environment the system exists
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within—which entities supply and receive data/information.
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, 9. The context-level data flow diagram is one way to show scope, or what is to be included in the
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system. The project has a budget that helps to define scope.
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vv
Systems Analysis and Design 10th Edition
vv vv vv vv vv
by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
vv vv vv vv vv vv vv vv vv vv
vv
,TABLE OF CONTENTS
vv vv
I. Systems Analysis Fundamentals
vv vv
1. Systems, Roles, and Development Methodologies vv vv vv vv
2. Understanding and Modeling Organization Systems vv vv vv vv
3. ProjectManagement v
II. Information Requirements Analysis vv vv
4. Information Gathering: Interactive Methods vv vv vv
5. Information Gathering: Unobtrusive Methods vv vv vv
6. Agile Modeling, Prototyping, and Scrum
vv vv vv vv
III. The Analysis Process
vv vv
7. Using Data Flow Diagrams vv vv vv
8. Analyzing Systems Using Data Dictionaries vv vv vv vv
9. Process Specifications and Structured Decisions 10.Object-Oriented
vv vv vv vv v v
Systems Analysis and Design Using UML
vv vv vv vv vv vv
IV. The Essentials of Design
vv vv vv
11.Designing Effective Output 12.Designing vv vv v v
Effective Input 13.DesigningDatabases
vv vv v v v
14. Human-Computer Interaction and UX Design vv vv vv vv
V. Quality Assurance and Implementation
vv vv vv
15. Designing Accurate Data Entry Procedures vv vv vv vv
v v 16.Quality Assurance and Implementation vv vv vv
vv
,Chapter 2 vv
UnderstandingandModelingOrganizational Systems
v v v v
Key Points and Objectives vv vv vv
1. Organizations are complex systems composed of interrelated and interdependent subsystems.
vv vv vv vv vv vv vv vv vv
2. System and subsystem boundaries and environments have an impact on information system
vv vv vv vv vv vv vv vv vv vv vv
analysis and design.
vv vv v v
3. Systems are described as either open, with free flowing information, or closed with
vv vv vv vv vv vv vv vv vv vv vv vv
restricted access to information.
vv vv vv v v
4. A virtual organization is one that has parts of the organization in different physical
vv vv vv vv vv vv vv vv vv vv vv vv vv
locations. They use computer networks and communications technology to work on
vv vv vv v v vv vv vv vv vv vv vv
projects. Advantages of a virtual organization are:
vv vv vv vv vv v v vv
A. Reduced costs of physical facilities vv vv vv vv
B. More rapid response to customer needs
vv vv vv vv vv
C. Flexibility for employees to care for children or aging parents
vv vv vv vv vv vv vv vv vv
5. Enterprise systems or Enterprise Resource Planning (ERP) describes an integrated
vv vv vv vv vv vv vv vv vv
organizational information system. The software helps the flow of information between the
vv v v vv vv vv vv vv vv vv vv vv vv
functional areas within the organization.
vv vv vv vv v v
6. ERP can affect every aspect of the organization, such as:
vv vv vv vv vv vv vv vv vv
A. Design of employees’ work vv vv vv
B. Skills required for job competency
vv vv vv vv
C. Strategic positioning of the company vv vv vv vv
7. Many issues must be overcome for the ERP installation is to be declared a success:
vv vv vv vv vv vv vv vv vv vv vv vv vv vv
A. User acceptance vv
B. Integration with legacy systems and the supply chain vv vv vv vv vv vv vv
C. Upgrading functionality (and complexity) of ERP modules vv vv vv vv vv vv
D. Reorganizing work life of users and decision makers vv vv vv vv vv vv vv
E. Expanded reach across several organizations vv vv vv vv
F. Strategic repositioning of the company vv vv vv vv
8. A context-level data flow diagram is an important tool for showing data used and information
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produced by a system. It provides an overview of the setting or environment the system exists
vv vv vv v v vv vv vv vv vv vv vv vv vv vv vv vv
within—which entities supply and receive data/information.
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, 9. The context-level data flow diagram is one way to show scope, or what is to be included in the
vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv
system. The project has a budget that helps to define scope.
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