Correct
1. The serving staff at Mary's Diner does not have to check with their supervisor before
offering customers free dessert when the customers are dissatisfied with their dine-in
experience. This is an example of employee empowerment. reward power. expert
power. servant leadership.
personal power. - ANSWER a . employee empowerment
1. _____ models propose that whether a leader who possesses certain traits or
performs certain behaviors is effective depends on the situation or context. Trait
Contingency
Empowerment
Behavior
Structural - ANSWER b. contingency
1. What type of leaders share power with followers and strive to ensure that followers'
well-being is enhanced? entrepreneurs coercive leaders servant leaders
transactional leaders
Intrapreneurs - ANSWER c. servant leaders
QUESTION 14
1. Marco hires new employees, assigns them work, and monitors their performance.
What type of power does Marco use?
transformational
legitimate
informal
transient
instrumental - ANSWER b .legitimate
1. Which model of leadership is based on the premise that effective leaders possess
personal qualities that set them apart from ineffective leaders? task-oriented model
path-goal model contingency model trait model
relationship-oriented model - ANSWER d. trait model
1. _____ managers motivate their subordinates to work for the good of the organization
as a whole, not just for their own personal gain or benefit.
Transactional
Transformational
Transient
Intrinsic
, Extrinsic - ANSWER b. transformational
1. A _____ is something that acts in place of the influence of a leader and makes
leadership unnecessary. leadership substitute contingency model
transformational leader transactional leader
servant leader - ANSWER a. leadership substitute
1. According to Fiedler, what type of leaders are primarily concerned with developing
good relationships with their subordinates and being liked by them? task-oriented
leaders power-oriented leaders relationship-oriented leaders performance-oriented
leaders
achievement-oriented leaders - ANSWER c. relationship-oriented leaders
1. Aidan has a new idea, and he has been able to inspire his team members to support
his vision. This is an example of _____ leadership. transactional developmental
structural charismatic
stimulating - ANSWER d. charismatic
1. Which of the following managers has high emotional intelligence?
Judy, who admits to mistakes when she makes them
Raymond, who seldom empathizes with his employees
Rita, who has poor interpersonal skills
Anthony, who cannot motivate his employees to commit to his vision
Eunice, who uses coercive power frequently - ANSWER a. Judy who admits to
mistakes when she makes them
_____ models propose that whether a leader who possesses certain traits or performs
certain behaviors is effective depends on the situation or context. -
ANSWER
Contingency
_________ is the extent to which the work of subordinates is clear so that they know
what to do and how to do it, according to Fiedler - ANSWER Task structure
Which of the following would an effective manager do? - ANSWER Use reward power
to show appreciation for subordinates' work
Men tend to be stereotyped as being - ANSWER directive.
_______ is the process by which a person exerts influence over others and inspires,
motivates, and directs their activities. - ANSWER leadership
According to Fiedler, what type of leaders are primarily concerned with developing good