Chapter 1 Exam
1. If you always provide skilled and competent service to your salon clients; are honest,
courteous, and confidential; keep up with new techniques; and always give accurate
information about the treatments and products you offer, you will always _________.
◦ adhere to ethical practices
2. Once you have finished your company's mission statement, which of the following have
you done?
◦ Made your company's purpose and values public knowledge
3. When someone has self-esteem, they MOST likely also possess _________.
◦ inner strength
4. Discretion is an important part of ethical behavior because _________.
◦ you sometimes have to keep certain client information confidential
5. If a beauty and wellness professional wishes to realize the greatest benefits education
can provide, he or she should NOT _________.
◦ strive to have flexible goals that easily change
6. Which one of the following is TRUE?
◦ Your personality is the sum of your characteristics, attitudes, and behavioral
traits.
7. In the beauty and wellness industry, as in any industry, life skills are considered to be
all EXCEPT which of the following?
◦ Acing a final exam
8. Once you have become a professional in beauty and wellness, you should still never
stop learning about your industry because _________.
◦ the beauty and wellness industry never stops changing
9. Breaking up long-term goals into smaller pieces helps to _________.
1. If you always provide skilled and competent service to your salon clients; are honest,
courteous, and confidential; keep up with new techniques; and always give accurate
information about the treatments and products you offer, you will always _________.
◦ adhere to ethical practices
2. Once you have finished your company's mission statement, which of the following have
you done?
◦ Made your company's purpose and values public knowledge
3. When someone has self-esteem, they MOST likely also possess _________.
◦ inner strength
4. Discretion is an important part of ethical behavior because _________.
◦ you sometimes have to keep certain client information confidential
5. If a beauty and wellness professional wishes to realize the greatest benefits education
can provide, he or she should NOT _________.
◦ strive to have flexible goals that easily change
6. Which one of the following is TRUE?
◦ Your personality is the sum of your characteristics, attitudes, and behavioral
traits.
7. In the beauty and wellness industry, as in any industry, life skills are considered to be
all EXCEPT which of the following?
◦ Acing a final exam
8. Once you have become a professional in beauty and wellness, you should still never
stop learning about your industry because _________.
◦ the beauty and wellness industry never stops changing
9. Breaking up long-term goals into smaller pieces helps to _________.
