7/13/25, 3:33 PM Week 2 - Quiz: HCA375: Continuous Quality Monitoring & Accreditation (HCG2525A)
Week 2 - Quiz
Due Jun 29 at 11:59pm
Points 25
Questions 25
Time Limit 180 Minutes
Allowed Attempts 3
Instructions
Setting Goals and Measuring Performance
[WLOs: 2, 3] [CLOs: 1, 2, 3, 4, 5]
Prior to taking this quiz, read Chapters 4, 8, and 9 from the course text and review HEDIS Measures:
Collecting Data Elements for Positive Patient Health Outcomes
( https://uagc.mediaspace.kaltura.com/media/HCA375%20%7C%20Week%2002%20%7C%20HEDIS%20Measu
. The quiz contains 25 matching, multiple-choice, and true or false questions and is worth 5% of your
course grade. You will have three attempts, each with a time limit of three hours, to complete the quiz.
The highest score will be recorded in the grade book. The quiz must be completed by Day 6 this week.
Select the Take the Quiz button when you are ready to start this quiz. When you are finished, select the
Submit Quiz button. Please note that the questions may differ each time you retake the quiz.
Take the Quiz Again
Attempt History
Attempt Time Score
LATEST Attempt 1 40 minutes 25 out of 25
Correct answers are hidden.
Score for this attempt: 25 out of 25
Submitted Jul 13 at 1:33pm
This attempt took 40 minutes.
, 7/13/25, 3:33 PM Week 2 - Quiz: HCA375: Continuous Quality Monitoring & Accreditation (HCG2525A)
Question 1
pts
What is an essential tool for identifying an organization’s essential structure?
Information
Policies
Human resources
Best practices
Question 2
pts
What is described by a department’s quality goals?
How performance results are to be measured
How to improve how well the purpose is accomplished
How to meet the expectations of its customers
How employees are to accomplish work activities
Question 3
pts
Progress is tracked on which goals when an organization is most mature along the quality continuum?
Satisfactory achievement of its customers’ goals
Attainment of financial and market share goals
Progress on key strategic and operational goals
Fulfillment of departmental improvement goals
Question 4
pts
Why does an organization develop strategic goals?
Provide direction for leadership decision making
Identify what aspects of quality will be measured
Map out plans for increasing market share
Establish performance incentives for leadership
Question 5
pts
What aspects of the work environment are being affected by the organization’s systemic structure when
staff members are not held accountable for following patient care protocols?
Employee behavior
Worker satisfaction
Week 2 - Quiz
Due Jun 29 at 11:59pm
Points 25
Questions 25
Time Limit 180 Minutes
Allowed Attempts 3
Instructions
Setting Goals and Measuring Performance
[WLOs: 2, 3] [CLOs: 1, 2, 3, 4, 5]
Prior to taking this quiz, read Chapters 4, 8, and 9 from the course text and review HEDIS Measures:
Collecting Data Elements for Positive Patient Health Outcomes
( https://uagc.mediaspace.kaltura.com/media/HCA375%20%7C%20Week%2002%20%7C%20HEDIS%20Measu
. The quiz contains 25 matching, multiple-choice, and true or false questions and is worth 5% of your
course grade. You will have three attempts, each with a time limit of three hours, to complete the quiz.
The highest score will be recorded in the grade book. The quiz must be completed by Day 6 this week.
Select the Take the Quiz button when you are ready to start this quiz. When you are finished, select the
Submit Quiz button. Please note that the questions may differ each time you retake the quiz.
Take the Quiz Again
Attempt History
Attempt Time Score
LATEST Attempt 1 40 minutes 25 out of 25
Correct answers are hidden.
Score for this attempt: 25 out of 25
Submitted Jul 13 at 1:33pm
This attempt took 40 minutes.
, 7/13/25, 3:33 PM Week 2 - Quiz: HCA375: Continuous Quality Monitoring & Accreditation (HCG2525A)
Question 1
pts
What is an essential tool for identifying an organization’s essential structure?
Information
Policies
Human resources
Best practices
Question 2
pts
What is described by a department’s quality goals?
How performance results are to be measured
How to improve how well the purpose is accomplished
How to meet the expectations of its customers
How employees are to accomplish work activities
Question 3
pts
Progress is tracked on which goals when an organization is most mature along the quality continuum?
Satisfactory achievement of its customers’ goals
Attainment of financial and market share goals
Progress on key strategic and operational goals
Fulfillment of departmental improvement goals
Question 4
pts
Why does an organization develop strategic goals?
Provide direction for leadership decision making
Identify what aspects of quality will be measured
Map out plans for increasing market share
Establish performance incentives for leadership
Question 5
pts
What aspects of the work environment are being affected by the organization’s systemic structure when
staff members are not held accountable for following patient care protocols?
Employee behavior
Worker satisfaction
