IAED ETC CERTIFICATION TEST EXAM
2025 QUESTIONS AND ANSWERS
The acronym CAD stands for what - ANS Computer Aided Dispatch
The technology that has reduce TDD/TTY is - ANS Text to 911
What does CYMBALS stand for - ANS Color, year, make/model, body style, accessories,
license, state
ANI and ALI stand for - ANS Automatic Number Identification, Automatic Location
Identification
Clear speech - ANS The speech used when multiple agencies work together does not include
codes or acronyms
The first info collected is - ANS Address, ask them to repeat it back
3rd part caller - ANS Someone who sees it and calls it in but has no relationship or further
information for the incident
Gap theory - ANS Silence that causes anxiety during a call can be filled with an explanation as
to what the call taker is doing
Hysteria threshold - ANS The point when a caller looses all control and is no longer capable
of following instructions
1 Copyright ©2025 FYNDLAY ALL RIGHTS RESERVED.
, Repetitive persistence - ANS Saying the exact thing over and over with an instruction and a
reason
Dispatch danger zones - ANS Errors and omissions that may lead to complaints and law suits
Wake effect collisions - ANS An accident caused by an emergency vehicle but does not
directly involve the vehicle
Four hallmarks of distress - ANS Persistent feeling of fatigue, Loss of motivation for the job,
Negativity, Persistent cynicism
Four essential elements of - ANS Duty, breach of duty, causation
Detrimental reliance - ANS Legal term that describes the liability of the department because
of promised help that was not provided
Traffic obstruction - ANS Grizzly bear causing traffic problems
Structure fire - ANS Heavy black smoke coming from a window
Priority symptoms - ANS Abnormal Breathing, Chest pain/Discomfort, Decreased level of
consouness, serious hemorrhage
Mechanism of inury - ANS How the person was injured the exchange of forces that result in
injury to the patient
Three types of medical incidents - ANS Trauma, medical, time life priority
Three types of police calls - ANS In progress, just occurred, past event
2 Copyright ©2025 FYNDLAY ALL RIGHTS RESERVED.
2025 QUESTIONS AND ANSWERS
The acronym CAD stands for what - ANS Computer Aided Dispatch
The technology that has reduce TDD/TTY is - ANS Text to 911
What does CYMBALS stand for - ANS Color, year, make/model, body style, accessories,
license, state
ANI and ALI stand for - ANS Automatic Number Identification, Automatic Location
Identification
Clear speech - ANS The speech used when multiple agencies work together does not include
codes or acronyms
The first info collected is - ANS Address, ask them to repeat it back
3rd part caller - ANS Someone who sees it and calls it in but has no relationship or further
information for the incident
Gap theory - ANS Silence that causes anxiety during a call can be filled with an explanation as
to what the call taker is doing
Hysteria threshold - ANS The point when a caller looses all control and is no longer capable
of following instructions
1 Copyright ©2025 FYNDLAY ALL RIGHTS RESERVED.
, Repetitive persistence - ANS Saying the exact thing over and over with an instruction and a
reason
Dispatch danger zones - ANS Errors and omissions that may lead to complaints and law suits
Wake effect collisions - ANS An accident caused by an emergency vehicle but does not
directly involve the vehicle
Four hallmarks of distress - ANS Persistent feeling of fatigue, Loss of motivation for the job,
Negativity, Persistent cynicism
Four essential elements of - ANS Duty, breach of duty, causation
Detrimental reliance - ANS Legal term that describes the liability of the department because
of promised help that was not provided
Traffic obstruction - ANS Grizzly bear causing traffic problems
Structure fire - ANS Heavy black smoke coming from a window
Priority symptoms - ANS Abnormal Breathing, Chest pain/Discomfort, Decreased level of
consouness, serious hemorrhage
Mechanism of inury - ANS How the person was injured the exchange of forces that result in
injury to the patient
Three types of medical incidents - ANS Trauma, medical, time life priority
Three types of police calls - ANS In progress, just occurred, past event
2 Copyright ©2025 FYNDLAY ALL RIGHTS RESERVED.
