Examl 2:l NSGl 310/l NSG310l (NEWl 2025/l
2026l Update)l Introductionl tol Professionall
Nursingl Guide|l Questionsl &l Answers|l
Gradel A|l 100%l Correctl (Verifiedl
Solutions)-l GCU
QUESTION
SBAR
Answer:
verball communicationl tool,l usefull whenl brief,l clearl communicationl isl neededl inl acutel
orl emergentl situation
>emergentl patientl declinel statusl orl handl off
-situation:l yourl name,l patientl name,l problem
-background:l relevantl contextl andl history
-assessment:l statel conclusion,l whatl youl thinkl isl wrong,l currentl status
-recommendations:l suggestionsl forl thel continuingl care
**usedl forl givingl report
QUESTION
teaml STEPPS
Answer:
improvingl patientl outcomesl byl improvingl communicationl usingl evidence-basedl techniques
IPASSBATON
-introduction,l patient,l assessment,l situation,l safetyl concerns,l background,l action,l timing,l
ownership,l next
COMMUNICATIONl SKILLS
-briefingl andl debriefing
-valuel everyone'sl opinions
-crossl monitoring
-respect
-clarifyl teaml leadership
-situationall monitoringl feedback
-usel standardl communicationl forms
,CREATEl TEAMl CULTURE
-askl orl offerl assistance
-protectl othersl froml workl overload
-openl communicationl withl frequentl andl timelyl feedback
***teamwork,l usedl inl transitionl betweenl staff
QUESTION
teaml trainingl programs
Answer:
CAREl TRANSITION
-usel protocoll (SBARl orl SHARE)l duringl handl off
-bedsidel roundsl duringl handl off,l allowl patientl tol participate
-communicatel concernsl inl al timelyl manner
-usel checklistl orl standardizedl sheetl duringl handl off
INTERDISIPLINARYl ROUNDS
-huddle:l brief,l informall meetingl tol discussl thel nextl coursel ofl action
-calloutl orl timel out:l allowl staffl tol stopl andl review
QUESTION
SHAREl handl offl tool
Answer:
S:l standardizel cruciall content
H:l hardwirel yourl systems
A:l allowl opportunityl forl ?s
R:l reinforce
E:l educate.l teaml trainingl onl thel usel ofl handl offl tools
QUESTION
communicationl inl clinicall nursing
Answer:
nursesl mustl bel proficientl inl clinicall skillsl andl communication
CHARACTERISTICSl OFl SAFE,l EFFECTIVEl COMMUNICATION
-confidential
-clear/understandable
-correct/accurate
-concrete/specificl yetl complete
-concise
,-contemporary/timely
QUESTION
HITS
Answer:
healthl informationl technologies
1.l electronicl transmission:l decreasesl errorsl causedl byl misinterpretationl ofl handwrittenl
orders
2.l RFID:l radiofrequencyl identification.l allowsl youl tol locatel al nurse,l patient,l orl al med
3.l electronicl whiteboard
4.l barl codedl patientl bracelets:l decreasel riskl ofl misidentification
QUESTION
workl around
Answer:
thisl isl al shortl cut
-mayl savel timel butl can...
>costsl millions
>harml patient
>putl youl inl al malpracticel suit
QUESTION
4l conceptsl thatl improvel care
Answer:
1.l safe,l reliablel patientl care
2.l patientl centeredl care
3.l unitl basedl vitall teams
4.l valuel addedl care
QUESTION
effectivel communcation
Answer:
-twol wayl exchangel ofl infol betweenl providersl andl patientl ensuringl expectationsl andl
responsibilitiesl arel clearlyl understood
-accurate,l usable,l timely
-messagesl arel processedl byl alll parties,l understood,l andl arel integratedl intol care
DIFFICULTIESl Wl COMMUNICATION
, -strongl relationshipl betweenl errorl andl miscommunication
-factorsl contributel tol thisl are:
>systeml failure:l communicationl channelsl arel absentl orl notl working
>transmissionl failure:l channelsl arel presentl butl messagel isl neverl sentl orl notl clearlyl sent
>receptionl failure:l communicationl channelsl arel present,l thel infol isl sent,l thel recipientl
misinterpretsl thel message
QUESTION
ethicall code
Answer:
nursel shouldl commitl to:
-patientl welfare
-autonomy
-recognizel patientl andl uniquel andl worthyl ofl respect
-truthl tellingl andl advocacy
QUESTION
patientl centeredl relationships
Answer:
alliancel tol helpl patientl reachl healthl goals
THERAPUETICl RELATIONSHIP
-nursel usesl knowledge,l skills,l abilitiesl andl experiencesl tol meetl thel needsl ofl thel patient
GOALS
-selfl management
-healthierl lifestyle
-improvel healthl tol thel maxl possiblel level
ASPECTS
-patientl activelyl participates
-nursel seesl patientl asl uniquel andl guidesl carel withl respectl tol theirl valuesl andl
preferences
-barriers:l newl gradsl havel lessl communl skills
-selfl disclosure:l limitl personall sharing
-timel andl termination:l relationshipsl arel timel limitedl andl terminatel whenl goalsl arel metl
orl carel isl transferred
QUESTION
characteristicsl ofl patientl centeredl relationships
Answer:
2026l Update)l Introductionl tol Professionall
Nursingl Guide|l Questionsl &l Answers|l
Gradel A|l 100%l Correctl (Verifiedl
Solutions)-l GCU
QUESTION
SBAR
Answer:
verball communicationl tool,l usefull whenl brief,l clearl communicationl isl neededl inl acutel
orl emergentl situation
>emergentl patientl declinel statusl orl handl off
-situation:l yourl name,l patientl name,l problem
-background:l relevantl contextl andl history
-assessment:l statel conclusion,l whatl youl thinkl isl wrong,l currentl status
-recommendations:l suggestionsl forl thel continuingl care
**usedl forl givingl report
QUESTION
teaml STEPPS
Answer:
improvingl patientl outcomesl byl improvingl communicationl usingl evidence-basedl techniques
IPASSBATON
-introduction,l patient,l assessment,l situation,l safetyl concerns,l background,l action,l timing,l
ownership,l next
COMMUNICATIONl SKILLS
-briefingl andl debriefing
-valuel everyone'sl opinions
-crossl monitoring
-respect
-clarifyl teaml leadership
-situationall monitoringl feedback
-usel standardl communicationl forms
,CREATEl TEAMl CULTURE
-askl orl offerl assistance
-protectl othersl froml workl overload
-openl communicationl withl frequentl andl timelyl feedback
***teamwork,l usedl inl transitionl betweenl staff
QUESTION
teaml trainingl programs
Answer:
CAREl TRANSITION
-usel protocoll (SBARl orl SHARE)l duringl handl off
-bedsidel roundsl duringl handl off,l allowl patientl tol participate
-communicatel concernsl inl al timelyl manner
-usel checklistl orl standardizedl sheetl duringl handl off
INTERDISIPLINARYl ROUNDS
-huddle:l brief,l informall meetingl tol discussl thel nextl coursel ofl action
-calloutl orl timel out:l allowl staffl tol stopl andl review
QUESTION
SHAREl handl offl tool
Answer:
S:l standardizel cruciall content
H:l hardwirel yourl systems
A:l allowl opportunityl forl ?s
R:l reinforce
E:l educate.l teaml trainingl onl thel usel ofl handl offl tools
QUESTION
communicationl inl clinicall nursing
Answer:
nursesl mustl bel proficientl inl clinicall skillsl andl communication
CHARACTERISTICSl OFl SAFE,l EFFECTIVEl COMMUNICATION
-confidential
-clear/understandable
-correct/accurate
-concrete/specificl yetl complete
-concise
,-contemporary/timely
QUESTION
HITS
Answer:
healthl informationl technologies
1.l electronicl transmission:l decreasesl errorsl causedl byl misinterpretationl ofl handwrittenl
orders
2.l RFID:l radiofrequencyl identification.l allowsl youl tol locatel al nurse,l patient,l orl al med
3.l electronicl whiteboard
4.l barl codedl patientl bracelets:l decreasel riskl ofl misidentification
QUESTION
workl around
Answer:
thisl isl al shortl cut
-mayl savel timel butl can...
>costsl millions
>harml patient
>putl youl inl al malpracticel suit
QUESTION
4l conceptsl thatl improvel care
Answer:
1.l safe,l reliablel patientl care
2.l patientl centeredl care
3.l unitl basedl vitall teams
4.l valuel addedl care
QUESTION
effectivel communcation
Answer:
-twol wayl exchangel ofl infol betweenl providersl andl patientl ensuringl expectationsl andl
responsibilitiesl arel clearlyl understood
-accurate,l usable,l timely
-messagesl arel processedl byl alll parties,l understood,l andl arel integratedl intol care
DIFFICULTIESl Wl COMMUNICATION
, -strongl relationshipl betweenl errorl andl miscommunication
-factorsl contributel tol thisl are:
>systeml failure:l communicationl channelsl arel absentl orl notl working
>transmissionl failure:l channelsl arel presentl butl messagel isl neverl sentl orl notl clearlyl sent
>receptionl failure:l communicationl channelsl arel present,l thel infol isl sent,l thel recipientl
misinterpretsl thel message
QUESTION
ethicall code
Answer:
nursel shouldl commitl to:
-patientl welfare
-autonomy
-recognizel patientl andl uniquel andl worthyl ofl respect
-truthl tellingl andl advocacy
QUESTION
patientl centeredl relationships
Answer:
alliancel tol helpl patientl reachl healthl goals
THERAPUETICl RELATIONSHIP
-nursel usesl knowledge,l skills,l abilitiesl andl experiencesl tol meetl thel needsl ofl thel patient
GOALS
-selfl management
-healthierl lifestyle
-improvel healthl tol thel maxl possiblel level
ASPECTS
-patientl activelyl participates
-nursel seesl patientl asl uniquel andl guidesl carel withl respectl tol theirl valuesl andl
preferences
-barriers:l newl gradsl havel lessl communl skills
-selfl disclosure:l limitl personall sharing
-timel andl termination:l relationshipsl arel timel limitedl andl terminatel whenl goalsl arel metl
orl carel isl transferred
QUESTION
characteristicsl ofl patientl centeredl relationships
Answer:
