CAPT PRACTICE TEST ACTUAL Questions And CORRECT Answers

CAPT PRACTICE TEST ACTUAL Questions
And CORRECT Answers
3 Rules for Managing Conflict - CORRECT ANSWERS 1. Understand the Source of Conflict

2. Recognize useful Conflict

3. Know when to reframe and refocus Conflict



5 Keys to dealing with workplace conflict - CORRECT ANSWERS 1. Define acceptable behavior

2. Hit Conflict Head-On

3. Understand the WIIFM Factor

4. The Importance Factor

5. View Conflict as Opportunity



2 Major Causes of Conflict - CORRECT ANSWERS Communication and Emotions



Three categories of lawsuits against supervisors - CORRECT ANSWERS 1. According to who
committed the act (Vicarious and Direct Liability)

2. According to the law under which the supervisor is sued. (Liability under Federal or State Law)

3. According to status (Liability under private person or public Offical)



Sub-classification of lawsuit for supervisors - CORRECT ANSWERS 1. For what their
subordinates do (Vicarious Liability)

2. For what they do to their subordinates (Direct Liability)



7 areas of supervisory negligence - CORRECT ANSWERS 1. Negligent failure to train

2. Negligent Supervision

3. Negligent failure to direct

4. Negligent Hiring

,5. Negligent failure to discipline

6. Negligent entrustment

7. Negligent assignment



Direct liabilities for what they do to their subordinates - - CORRECT ANSWERS Liability for
violating the rights of public (police) officers



Two requirements for plaintiff to succeed in a 1983 suit. - CORRECT ANSWERS 1. Officer must
have acted under the color of law

2. Must be a violation of a constitutional right or right given by federal (not state) law.



1st Amendment - CORRECT ANSWERS Freedom of Religion, Speech, Press, Assembly, and
Petition



4th Amendment - CORRECT ANSWERS Freedom from unreasonable searches and seizures



5th Amendment - CORRECT ANSWERS The Right to Remain Silent/Double Jeopardy, right to
due process



14th Amendment - CORRECT ANSWERS Declares that all persons born in the U.S. are citizens
and are guaranteed equal protection of the laws



EEOC - CORRECT ANSWERS Equal Employment Opportunity Commission



Civil Rights Act of 1964 - CORRECT ANSWERS outlawed discrimination based on race, color,
religion, sex, or national origin



FMLA - CORRECT ANSWERS Family and Medical Leave Act

, Employee has property interest in a job he or she also has - CORRECT ANSWERS Procedural due
process rights



Cleveland Board of Education v. Loudermill - CORRECT ANSWERS The Supreme Court held
that due process demanded an additional middle step - pre termination hearing



Discipline or negative consequences to an employee are two examples of - CORRECT
ANSWERS adverse action



Pickering v. Board of Education - CORRECT ANSWERS First Amendment Rights- Dismissal of a
teacher for public statements regarding issues of public importance without showing that the statements
are recklessly false violate the 1st amendment.



Pickering Balancing Test - CORRECT ANSWERS 1. whether the speech was a matter of public
concern

2. whether the disruptive nature of the speech justified the adverse personnel action



Hatch Act - CORRECT ANSWERS A federal law prohibiting government employees from active
participation in partisan politics.



FLSA - CORRECT ANSWERS Fair Labor Standards Act



HIPPA - CORRECT ANSWERS Health Insurance Portability and Accountability Act



official immunity - CORRECT ANSWERS A common-law doctrine that shields government
employees from individual liability



Vicarious Liability - CORRECT ANSWERS Legal doctrine under which a party can be held liable
for the wrongful actions of another party. (let the master answer)