SMART SERVE CERTIFICATION EXAM FALL
LATEST 2025-2026 UPDATE QUESTIONS AND
ANSWERS
Which of the following customers will likely have the lowest BAC after
consuming the same number of Standard Drinks in the same amount of
time? - Answer-A young, lean man.
The Traffic Light System is a helpful way to: - Answer-Decide whether
to serve, slow down, or stop service to a customer.
Why is it important for you to know the features of all accepted forms
of I.D.? - Answer-It's everyone's job in a licensed establishment to
ensure that underage customers are not served alcohol.
It's hard to identify a fake I.D. if you don't know the distinguishing
features.
Serving an underage customer can lead to criminal charges for you and
your employer.
►All of the above.
Select all that apply.
Which of the following statements are true about the Ontario Health
Card as a form of age identification? - Answer-►By law, no one can be
required to show their Ontario Health Card.
►It is illegal to collect or record information from the Ontario Health
Card.
, ►If an Ontario Health Card is offered voluntarily, it can be accepted at
your discretion.
John attends a work reception held at a restaurant. The bartender notices
John taking many drinks from the trays being carried around. When
John knocks over a tray of drinks, the restaurant's manager suggests that
John call it a night and offers to get him a taxi. John's boss intervenes
and says that she will make sure that John gets home safely. John
somehow leaves without anyone noticing and crashes his car a few
blocks away. Who can be held liable? - Answer-Bartender, licensee, and
manager.
Select all that apply.
Which of the following are illegal under the Liquor Licence and Control
Act, 2019? - Answer-►Allowing guests who smoke to take their drink
with them outside of the licensed area.
►Serving or selling alcohol to an already intoxicated guest.
►Accepting an out-of-province I.D.
Select all that apply.
What does Duty of Care mean? - Answer-►Servers must not serve a
customer to the point of intoxication.
►Servers must take reasonable, positive steps to protect others from
harm.
►Servers must take steps to stop an intoxicated customer from driving.
Select all that apply.
LATEST 2025-2026 UPDATE QUESTIONS AND
ANSWERS
Which of the following customers will likely have the lowest BAC after
consuming the same number of Standard Drinks in the same amount of
time? - Answer-A young, lean man.
The Traffic Light System is a helpful way to: - Answer-Decide whether
to serve, slow down, or stop service to a customer.
Why is it important for you to know the features of all accepted forms
of I.D.? - Answer-It's everyone's job in a licensed establishment to
ensure that underage customers are not served alcohol.
It's hard to identify a fake I.D. if you don't know the distinguishing
features.
Serving an underage customer can lead to criminal charges for you and
your employer.
►All of the above.
Select all that apply.
Which of the following statements are true about the Ontario Health
Card as a form of age identification? - Answer-►By law, no one can be
required to show their Ontario Health Card.
►It is illegal to collect or record information from the Ontario Health
Card.
, ►If an Ontario Health Card is offered voluntarily, it can be accepted at
your discretion.
John attends a work reception held at a restaurant. The bartender notices
John taking many drinks from the trays being carried around. When
John knocks over a tray of drinks, the restaurant's manager suggests that
John call it a night and offers to get him a taxi. John's boss intervenes
and says that she will make sure that John gets home safely. John
somehow leaves without anyone noticing and crashes his car a few
blocks away. Who can be held liable? - Answer-Bartender, licensee, and
manager.
Select all that apply.
Which of the following are illegal under the Liquor Licence and Control
Act, 2019? - Answer-►Allowing guests who smoke to take their drink
with them outside of the licensed area.
►Serving or selling alcohol to an already intoxicated guest.
►Accepting an out-of-province I.D.
Select all that apply.
What does Duty of Care mean? - Answer-►Servers must not serve a
customer to the point of intoxication.
►Servers must take reasonable, positive steps to protect others from
harm.
►Servers must take steps to stop an intoxicated customer from driving.
Select all that apply.
