WGU C182 Introduction to IT Exam
(Latest 2025/2026) Verified Answers
1.Information Technology ANS: The technology used in creating,
maintaining, and making information accessible.
2.IT Professional Roles ANS: Administration and Support
3.System Administrator ANS: Maintains all aspects of the system
including hardware, software, and programming.
4.Network Administrator ANS: In charge of all aspects of the computer
network
5.Database Administrator ANS: Focuses on the design, development,
and support of database management systems (DBMSs).
6.Security Administrator ANS: Installs, configures, and administers
firewall security to protect systems and proactively work to stop
intrusions.
7.Web Administrator ANS: Installs, configures, maintains, secures, and
troubleshoots web severs.
8.Support IT Professionals ANS: Help desk and training.
9.Information ANS: Processed data.
10.DIKW Hierarchy ANS: Defines the transition of data to information to
knowledge to wisdom. (Data Information Knowledge Wisdom)
11.Data in DIKW ANS: The input directly received by the user (or
computer). It is generally not usable until it has been converted
into a relevant form.
,12.Information in DIKW ANS: Having been inferred from data; one or
more processes have been applied to the data to transform it into a
more useful form.
13.Knowledge in DIKW ANS: Information that has been put to use;
information placed into a context. Refined information such that the
user of the knowledge is able to call forth only relevant portions of
information when needed.
14.Wisdom in DIKW ANS: Provides a social setting to knowledge; an
understanding of the "why". Can only come by having both knowledge
and experience.
15.Information Systems ANS: A collection of data and information used
to support the management of an organization. Also refers to the
technical components and human resources that enable the assembly,
storage, and processing of data and the delivery of information. This has
existed for a lot longer than computers.
16.Characteristics of Quality Data ANS: Relevance - the data being used
must apply directly to the decision being made
Timely - data must be efficient and must be provided in a timely
manner Thorough - the data must be complete
Accurate - data should be captured only once, where possible and
should be captured as close to the point of activity as possible.
, Reliable - data should reflect stable and consistent data collection
processes across collections points and over time
17.IPOS ANS: The Input-Procession-Output-Storage Cycle
18.Input ANS: Raw data is entered by the user.
19.Processing ANS: Raw data is organized or structured for usefulness.
20.Output ANS: Information is output so user can see results.
21.Storage ANS: Processed information is stored for permanent record.
22.Computer System ANS: A collection of components that work
together to meet the needs of the user; typically categorized as either
hardware, software, networks, or users.
23.Hardware ANS: Physical components of a computer system which
include the sys- tem unit and its components and peripheral devices;
tangible aspects of the com- puter.
24.Software ANS: Computer programs that tell the computer what to do--
how to execute commands and process information
25.Network ANS: A collection of computers and resources connected by
various media so that they can communicate with each other.
26.User ANS: Those who use a computer.
27.Software Categories ANS: Systems Software and Applications Software
28.Evolution of Users ANS: First users were the engineers who built and
programmed computers, then employees who had received specialized
training were users, and now today, anyone and everyone can be a
user.
29.Protocol ANS: Rules provided by which networks communicate wi
each other.
30.TCP/IP ANS: Transmission Control Protocol/Internet Protocol. Most
commonly used protocol; is required of all computers that
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(Latest 2025/2026) Verified Answers
1.Information Technology ANS: The technology used in creating,
maintaining, and making information accessible.
2.IT Professional Roles ANS: Administration and Support
3.System Administrator ANS: Maintains all aspects of the system
including hardware, software, and programming.
4.Network Administrator ANS: In charge of all aspects of the computer
network
5.Database Administrator ANS: Focuses on the design, development,
and support of database management systems (DBMSs).
6.Security Administrator ANS: Installs, configures, and administers
firewall security to protect systems and proactively work to stop
intrusions.
7.Web Administrator ANS: Installs, configures, maintains, secures, and
troubleshoots web severs.
8.Support IT Professionals ANS: Help desk and training.
9.Information ANS: Processed data.
10.DIKW Hierarchy ANS: Defines the transition of data to information to
knowledge to wisdom. (Data Information Knowledge Wisdom)
11.Data in DIKW ANS: The input directly received by the user (or
computer). It is generally not usable until it has been converted
into a relevant form.
,12.Information in DIKW ANS: Having been inferred from data; one or
more processes have been applied to the data to transform it into a
more useful form.
13.Knowledge in DIKW ANS: Information that has been put to use;
information placed into a context. Refined information such that the
user of the knowledge is able to call forth only relevant portions of
information when needed.
14.Wisdom in DIKW ANS: Provides a social setting to knowledge; an
understanding of the "why". Can only come by having both knowledge
and experience.
15.Information Systems ANS: A collection of data and information used
to support the management of an organization. Also refers to the
technical components and human resources that enable the assembly,
storage, and processing of data and the delivery of information. This has
existed for a lot longer than computers.
16.Characteristics of Quality Data ANS: Relevance - the data being used
must apply directly to the decision being made
Timely - data must be efficient and must be provided in a timely
manner Thorough - the data must be complete
Accurate - data should be captured only once, where possible and
should be captured as close to the point of activity as possible.
, Reliable - data should reflect stable and consistent data collection
processes across collections points and over time
17.IPOS ANS: The Input-Procession-Output-Storage Cycle
18.Input ANS: Raw data is entered by the user.
19.Processing ANS: Raw data is organized or structured for usefulness.
20.Output ANS: Information is output so user can see results.
21.Storage ANS: Processed information is stored for permanent record.
22.Computer System ANS: A collection of components that work
together to meet the needs of the user; typically categorized as either
hardware, software, networks, or users.
23.Hardware ANS: Physical components of a computer system which
include the sys- tem unit and its components and peripheral devices;
tangible aspects of the com- puter.
24.Software ANS: Computer programs that tell the computer what to do--
how to execute commands and process information
25.Network ANS: A collection of computers and resources connected by
various media so that they can communicate with each other.
26.User ANS: Those who use a computer.
27.Software Categories ANS: Systems Software and Applications Software
28.Evolution of Users ANS: First users were the engineers who built and
programmed computers, then employees who had received specialized
training were users, and now today, anyone and everyone can be a
user.
29.Protocol ANS: Rules provided by which networks communicate wi
each other.
30.TCP/IP ANS: Transmission Control Protocol/Internet Protocol. Most
commonly used protocol; is required of all computers that
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