MGMT 301 Exam 4 UPDATED Exam
Questions and CORRECT Answers
When you look at people in the workplace what do you see? - CORRECT ANSWER - 1.
people = cost
ex: people losing jobs because they cost $$$$
2. people = asset
ex: people create $$$$
Human Capital - CORRECT ANSWER - economic value of employees skills and knowledge
Strategic HRM - CORRECT ANSWER - aligns human capital with the strategies of the
organization
SHRM Video - CORRECT ANSWER - - keep up with change
- people drive change
theme= what's next and adapt to change
Human Resources MGMT - CORRECT ANSWER - Main job = building and maintaining of
a quality workforce
Does this by
1. attracting people
2. developing people
3. keeping people
Function # 1 Attracting Talent - CORRECT ANSWER - 1. Assess need and define job
2. recruiting strategy and implementation
3. candidate selection and offer process
ex: J&J gold leadership development program
,How Companies Recruit - CORRECT ANSWER - 65% Internal and referral - someone
within, do you know someone
35% external - career fair, job boards, linkedin
Job and organization fit - CORRECT ANSWER - foundational to HR attracting candidates
your skills and job must match
career builder recruiting video - CORRECT ANSWER - - resume flip
1. personal factor - people know and like
2. technical factor - HRM systems, new technology to assess candidates
selection methods - CORRECT ANSWER - 1. in depth interviewing
2. technical and personality testing
3. real time or simulated actual work
4. background checks
5. assessment centers
Function # 2 Developing - CORRECT ANSWER - once you get talent what can you do with
it?
1. orientation/socialization - ON BOARDING
2. training and experiences
3. coaching/mentoring
4. performance MGMT
American Society for Training and Development - CORRECT ANSWER - US training
spending $171.5 Billion
Avg per employee $1,228
Avg hours 32 hrs/employee (4 full days)
, Top 10 Training Subjects - CORRECT ANSWER - 1. managerial
2. industry specific
3. business practices
4. compliance
5. other- product, quality
6. information tech
7. customer service
8. orientation
9. interpersonal skill
10. sales
Mentoring - CORRECT ANSWER - process of assigning an early career employee to a senior
manager for career guidance
can be formal or informal
coaching - CORRECT ANSWER - working with a manager to develop personal and business
competencies in a big picture manner
can be formal or informal
performance appraisal : two-fold purpose - CORRECT ANSWER - 1. measures and
documents work performance
2. use a developmental tool to enhance work performance
Feedback: balanced and specific
ex: you are great because...
Function # 3 Keeping - CORRECT ANSWER - 1. compensation and benefits same with
markets
2. clear career path identified
Questions and CORRECT Answers
When you look at people in the workplace what do you see? - CORRECT ANSWER - 1.
people = cost
ex: people losing jobs because they cost $$$$
2. people = asset
ex: people create $$$$
Human Capital - CORRECT ANSWER - economic value of employees skills and knowledge
Strategic HRM - CORRECT ANSWER - aligns human capital with the strategies of the
organization
SHRM Video - CORRECT ANSWER - - keep up with change
- people drive change
theme= what's next and adapt to change
Human Resources MGMT - CORRECT ANSWER - Main job = building and maintaining of
a quality workforce
Does this by
1. attracting people
2. developing people
3. keeping people
Function # 1 Attracting Talent - CORRECT ANSWER - 1. Assess need and define job
2. recruiting strategy and implementation
3. candidate selection and offer process
ex: J&J gold leadership development program
,How Companies Recruit - CORRECT ANSWER - 65% Internal and referral - someone
within, do you know someone
35% external - career fair, job boards, linkedin
Job and organization fit - CORRECT ANSWER - foundational to HR attracting candidates
your skills and job must match
career builder recruiting video - CORRECT ANSWER - - resume flip
1. personal factor - people know and like
2. technical factor - HRM systems, new technology to assess candidates
selection methods - CORRECT ANSWER - 1. in depth interviewing
2. technical and personality testing
3. real time or simulated actual work
4. background checks
5. assessment centers
Function # 2 Developing - CORRECT ANSWER - once you get talent what can you do with
it?
1. orientation/socialization - ON BOARDING
2. training and experiences
3. coaching/mentoring
4. performance MGMT
American Society for Training and Development - CORRECT ANSWER - US training
spending $171.5 Billion
Avg per employee $1,228
Avg hours 32 hrs/employee (4 full days)
, Top 10 Training Subjects - CORRECT ANSWER - 1. managerial
2. industry specific
3. business practices
4. compliance
5. other- product, quality
6. information tech
7. customer service
8. orientation
9. interpersonal skill
10. sales
Mentoring - CORRECT ANSWER - process of assigning an early career employee to a senior
manager for career guidance
can be formal or informal
coaching - CORRECT ANSWER - working with a manager to develop personal and business
competencies in a big picture manner
can be formal or informal
performance appraisal : two-fold purpose - CORRECT ANSWER - 1. measures and
documents work performance
2. use a developmental tool to enhance work performance
Feedback: balanced and specific
ex: you are great because...
Function # 3 Keeping - CORRECT ANSWER - 1. compensation and benefits same with
markets
2. clear career path identified
