C208 - CHANGE MANAGEMENT AND INNOVATION
200+ QUESTIONS AND 100% VERIFIED ANSWERS
/GRADED A+ / GUARANTEED PASS!!
________ often encourages the appearance of "mind-guards" who screen group
members from dissenting views
- answer-Groupthink
__________ are organized patterns of thought similar to an outline.
- answer-schemas
_____________ change is forced upon an organization because a threat or problem
has already occurred.
- answer-Reactive
3 Step Cisco Model
- answer-Cisco Change Roadmap (CCR)
Three Steps:
Prepare
Implement
Manage
7-S Framework Elements
- answer-Structure
Strategy
Systems
Skills
Style
Staff
Shared Values (Super ordinate goals)
7-S Hard Elements
- answer-Hard elements are components that can be directly controlled and
influenced by management / leaders
Hard Elements include:
,* Strategy
* Structure
* Systems
7-S Soft Elements
- answer-Soft elements are more influenced by the organizational culture
Soft elements include:
* Skills
* Staff
* Style
7-S Strengths and Weaknesses
- answer-A Diagnostic tool for assessing readiness for change and can also help
pinpoint those areas that need better alignment with any proposed change
Critics argue that the 7-S tool is overly complex
A __________ is a group of people with a culture that is different from the larger
culture to which they belong.
- answer-subculture
A criticism of Taylorism was that _________.
- answer-it treated employees as parts of a machine
A culture's expectations of its members' behavior in any given situation are its
- answer-Cultural norms
A healthcare system is planning for the future increase in elderly patients as baby
boomers age.
Which type of change force is this health care system responding to
- answer-socioeconomic
A healthcare system is planning for the future increase in elderly patients as baby
boomers age.
Which type of change force is this health care system responding to
- answer-socioeconomic
A large engineering company is bidding on a project to build a new power plant in
China. The Chinese government has dictated that the winning bid will be required
,to produce 75% of the material used in construction from Chinese companies. The
engineering company has sent their global vice president of sourcing to meet with
the potential suppliers in China and choose a source for several critical materials.
which type of change force is the engineering company responding to
- answer-political
A large engineering company is bidding on a project to build a new power plant in
China. The Chinese government has dictated that the winning bid will be required
to produce 75% of the material used in construction from Chinese companies. The
engineering company has sent their global vice president of sourcing to meet with
the potential suppliers in China and choose a source for several critical materials.
which type of change force is the engineering company responding to
- answer-political
a manager attempting to implements a change initiative finds the employees
strongly embrace the organizations mission and feel the urgency to change. The
manager is grateful for the workers reactions because the manager is very
uncomfortable using power tools to coerce support of the initiative.
In which sector does this manager most likely work for?
- answer-nonprofit
a manager attempting to implements a change initiative finds the employees
strongly embrace the organizations mission and feel the urgency to change. The
manager is grateful for the workers reactions because the manager is very
uncomfortable using power tools to coerce support of the initiative.
In which sector does this manager most likely work for?
- answer-nonprofit
A manager who is comfortable with risk will be more likely to lead which sort of
change effort?
- answer-Revolutionary
A results-oriented, competitive atmosphere is typical of which of the following
corporate culture models?
- answer-Market
A risk requiring a contingency plan requires a __________ to set the contingency
plan in motion.
- answer-trigger event
, According to Everett Rogers' Diffusion of Innovation Theory, this type of
individual tends to be risk-averse and resists change.
- answer-Laggard
According to Everett Rogers' Diffusion of Innovation Theory, when a certain
percentage of a society adopts the innovation it reaches its "__________," which
means that its diffusion will inevitably continue on its own.
- answer-critical mass
According to Everett Rogers' Diffusion of Innovation Theory, which of the
following individuals embraces change and is always on the lookout for the next
big thing?
- answer-Early adopter
According to the 2013 Towers Watson Change and Communication ROI Survey,
while employers say 55 percent of their change management initiatives meet their
initial objectives, only 25 percent of respondents say they can __________ gains
from their change efforts over the long term
- answer-sustain
According to the Organizational Culture Assessment Model, if you value being in
an innovative and cutting-edge environment, in which of the following corporate
cultures would you be the most comfortable?
- answer-Adhocracy
Adhocracy Culture
- answer-Focus: External
Preference: Flexibility
Leadership: Visionary, Entrepreneur
ADKAR - 1. Awareness
- answer-Why the change is needed
ADKAR - 2. Desire
- answer-Willingness to support and participate in change effort
ADKAR - 3. Knowledge
- answer-How to make the change
200+ QUESTIONS AND 100% VERIFIED ANSWERS
/GRADED A+ / GUARANTEED PASS!!
________ often encourages the appearance of "mind-guards" who screen group
members from dissenting views
- answer-Groupthink
__________ are organized patterns of thought similar to an outline.
- answer-schemas
_____________ change is forced upon an organization because a threat or problem
has already occurred.
- answer-Reactive
3 Step Cisco Model
- answer-Cisco Change Roadmap (CCR)
Three Steps:
Prepare
Implement
Manage
7-S Framework Elements
- answer-Structure
Strategy
Systems
Skills
Style
Staff
Shared Values (Super ordinate goals)
7-S Hard Elements
- answer-Hard elements are components that can be directly controlled and
influenced by management / leaders
Hard Elements include:
,* Strategy
* Structure
* Systems
7-S Soft Elements
- answer-Soft elements are more influenced by the organizational culture
Soft elements include:
* Skills
* Staff
* Style
7-S Strengths and Weaknesses
- answer-A Diagnostic tool for assessing readiness for change and can also help
pinpoint those areas that need better alignment with any proposed change
Critics argue that the 7-S tool is overly complex
A __________ is a group of people with a culture that is different from the larger
culture to which they belong.
- answer-subculture
A criticism of Taylorism was that _________.
- answer-it treated employees as parts of a machine
A culture's expectations of its members' behavior in any given situation are its
- answer-Cultural norms
A healthcare system is planning for the future increase in elderly patients as baby
boomers age.
Which type of change force is this health care system responding to
- answer-socioeconomic
A healthcare system is planning for the future increase in elderly patients as baby
boomers age.
Which type of change force is this health care system responding to
- answer-socioeconomic
A large engineering company is bidding on a project to build a new power plant in
China. The Chinese government has dictated that the winning bid will be required
,to produce 75% of the material used in construction from Chinese companies. The
engineering company has sent their global vice president of sourcing to meet with
the potential suppliers in China and choose a source for several critical materials.
which type of change force is the engineering company responding to
- answer-political
A large engineering company is bidding on a project to build a new power plant in
China. The Chinese government has dictated that the winning bid will be required
to produce 75% of the material used in construction from Chinese companies. The
engineering company has sent their global vice president of sourcing to meet with
the potential suppliers in China and choose a source for several critical materials.
which type of change force is the engineering company responding to
- answer-political
a manager attempting to implements a change initiative finds the employees
strongly embrace the organizations mission and feel the urgency to change. The
manager is grateful for the workers reactions because the manager is very
uncomfortable using power tools to coerce support of the initiative.
In which sector does this manager most likely work for?
- answer-nonprofit
a manager attempting to implements a change initiative finds the employees
strongly embrace the organizations mission and feel the urgency to change. The
manager is grateful for the workers reactions because the manager is very
uncomfortable using power tools to coerce support of the initiative.
In which sector does this manager most likely work for?
- answer-nonprofit
A manager who is comfortable with risk will be more likely to lead which sort of
change effort?
- answer-Revolutionary
A results-oriented, competitive atmosphere is typical of which of the following
corporate culture models?
- answer-Market
A risk requiring a contingency plan requires a __________ to set the contingency
plan in motion.
- answer-trigger event
, According to Everett Rogers' Diffusion of Innovation Theory, this type of
individual tends to be risk-averse and resists change.
- answer-Laggard
According to Everett Rogers' Diffusion of Innovation Theory, when a certain
percentage of a society adopts the innovation it reaches its "__________," which
means that its diffusion will inevitably continue on its own.
- answer-critical mass
According to Everett Rogers' Diffusion of Innovation Theory, which of the
following individuals embraces change and is always on the lookout for the next
big thing?
- answer-Early adopter
According to the 2013 Towers Watson Change and Communication ROI Survey,
while employers say 55 percent of their change management initiatives meet their
initial objectives, only 25 percent of respondents say they can __________ gains
from their change efforts over the long term
- answer-sustain
According to the Organizational Culture Assessment Model, if you value being in
an innovative and cutting-edge environment, in which of the following corporate
cultures would you be the most comfortable?
- answer-Adhocracy
Adhocracy Culture
- answer-Focus: External
Preference: Flexibility
Leadership: Visionary, Entrepreneur
ADKAR - 1. Awareness
- answer-Why the change is needed
ADKAR - 2. Desire
- answer-Willingness to support and participate in change effort
ADKAR - 3. Knowledge
- answer-How to make the change
