,TABLE OF CONTENTS
➢ Chapter 1: The Medical Assistant, Health Care Team, and Medical
Environment
➢ Chapter 2: Professionalism
➢ Chapter 3: Legal and Ethical Issues
➢ Chapter 4: Applying Communication Skills
➢ Chapter 5: Introduction to Medical Terminology
➢ Chapter 6: Anatomic Descriptors and Fundamental Body Structure
➢ Chapter 7: The Nervous System
➢ Chapter 8: The Senses
➢ Chapter 9: The Integumentary System
➢ Chapter 10: The Skeletal System
➢ Chapter 11: The Muscular System
➢ Chapter 12: The Respiratory System
➢ Chapter 13: The Circulatory System
➢ Chapter 14: The Lymphatic/Immune System
➢ Chapter 15: The Digestive System
➢ Chapter 16: The Urinary System
➢ Chapter 17: The Endocrine System
➢ Chapter 18: The Reproductive System
➢ Chapter 19: Telephone Communications
➢ Chapter 20: Written Communications
➢ Chapter 21: The Office Environment, Computers, and Equipment
➢ Chapter 22: Scheduling Appointments and Receiving Patients
➢ Chapter 23: The Medical Record, Documentation, and Filing
➢ Chapter 24: Health Insurance
➢ Chapter 25: Procedural and Diagnostic Coding
➢ Chapter 26: Patient Accounts
➢ Chapter 28: Patient Billing, Posting Patient Payments, and Collecting Fees
➢ Chapter 29: Banking Procedures
➢ Chapter 30: Accounts Payable and Accounting Procedures
➢ Chapter 31: Infection Control and Medical Asepsis
➢ Chapter 32: The Medical History and Patient Screening
➢ Chapter 33: Body Measurements and Vital Signs
➢ Chapter 34: Preparing for Examinations
➢ Chapter 35: The Physical Exam
➢ Chapter 36: Specialty Examinations and Procedures
➢ Chapter 38: Pediatric Examinations
➢ Chapter 39: Geriatrics
➢ Chapter 40: Mental Health
➢ Chapter 41: The Physician's Office Laboratory
➢ Chapter 42: Specimen Collection and Processing
,➢ Chapter 43: Blood Specimen Collection
➢ Chapter 44: Diagnostic Testing
➢ Chapter 45: Cardiology Procedures
➢ Chapter 46: Radiology Procedures
➢ Chapter 47: Preparing for Surgery
➢ Chapter 48: Assisting with Minor Surgery
➢ Chapter 49: Pharmacology Fundamentals
➢ Chapter 50: Measurement Systems, Basic Mathematics, and Dosage
Calculations
➢ Chapter 51: Administering Oral and Noninjectable Medications
➢ Chapter 52: Administering Injections and Immunizations
➢ Chapter 53: Emergencies in the Medical Office and the Community
➢ Chapter 54: First Aid for Accidents and Injuries
➢ Chapter 55: Rehabilitation
➢ Chapter 56: Nutrition, Exercise, and Healthy Living
➢ Chapter 57: Practicum and the Job Search
➢ Chapter 58: Managing the Office
, Solution and Answer Guide for
Medical Assisting Administrative & Clinical
Competencies (MindTap Course List) 9th Edition
by Michelle Blesi
Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical
Assistant, Health Care Team, and Medical Environment
Table of Contents
Content Type ............................................................................................................................................ 1
Check Your Understanding (from End of Chapter questions) .............................................. 1
Content Type
Check Your Understanding (from End of Chapter questions)
1. To be successful as an MA, you must learn a specific:
a. knowledge base.
b. set of skills.
c. set of behaviors.
d. all of
these ANS:
d Analysis:
a. Incorrect. As an MA, you must learn a knowledge base, a set of skills,
and a set of behaviors to be successful.
b. Incorrect. As an MA, you must learn a knowledge base, a set of skills,
and a set of behaviors to be successful.
c. Incorrect. As an MA, you must learn a knowledge base, a set of skills,
and a set of behaviors to be successful.
d. Correct. As an MA, you must learn all of these – a knowledge base, a set of
skills, and a set of behaviors - to be successful.
2. All of the following are clinical skills EXCEPT:
a. Filing patient records
b. Phlebotomy
c. Administering medications
d. Wrapping instruments
ANS: a
Analysis:
a. Correct. The filing of patient records is an administrative skill.
b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an
administrative skill.
c. Incorrect. Administering medications is a clinical skill. The filing of patient
records is an administrative skill.
➢ Chapter 1: The Medical Assistant, Health Care Team, and Medical
Environment
➢ Chapter 2: Professionalism
➢ Chapter 3: Legal and Ethical Issues
➢ Chapter 4: Applying Communication Skills
➢ Chapter 5: Introduction to Medical Terminology
➢ Chapter 6: Anatomic Descriptors and Fundamental Body Structure
➢ Chapter 7: The Nervous System
➢ Chapter 8: The Senses
➢ Chapter 9: The Integumentary System
➢ Chapter 10: The Skeletal System
➢ Chapter 11: The Muscular System
➢ Chapter 12: The Respiratory System
➢ Chapter 13: The Circulatory System
➢ Chapter 14: The Lymphatic/Immune System
➢ Chapter 15: The Digestive System
➢ Chapter 16: The Urinary System
➢ Chapter 17: The Endocrine System
➢ Chapter 18: The Reproductive System
➢ Chapter 19: Telephone Communications
➢ Chapter 20: Written Communications
➢ Chapter 21: The Office Environment, Computers, and Equipment
➢ Chapter 22: Scheduling Appointments and Receiving Patients
➢ Chapter 23: The Medical Record, Documentation, and Filing
➢ Chapter 24: Health Insurance
➢ Chapter 25: Procedural and Diagnostic Coding
➢ Chapter 26: Patient Accounts
➢ Chapter 28: Patient Billing, Posting Patient Payments, and Collecting Fees
➢ Chapter 29: Banking Procedures
➢ Chapter 30: Accounts Payable and Accounting Procedures
➢ Chapter 31: Infection Control and Medical Asepsis
➢ Chapter 32: The Medical History and Patient Screening
➢ Chapter 33: Body Measurements and Vital Signs
➢ Chapter 34: Preparing for Examinations
➢ Chapter 35: The Physical Exam
➢ Chapter 36: Specialty Examinations and Procedures
➢ Chapter 38: Pediatric Examinations
➢ Chapter 39: Geriatrics
➢ Chapter 40: Mental Health
➢ Chapter 41: The Physician's Office Laboratory
➢ Chapter 42: Specimen Collection and Processing
,➢ Chapter 43: Blood Specimen Collection
➢ Chapter 44: Diagnostic Testing
➢ Chapter 45: Cardiology Procedures
➢ Chapter 46: Radiology Procedures
➢ Chapter 47: Preparing for Surgery
➢ Chapter 48: Assisting with Minor Surgery
➢ Chapter 49: Pharmacology Fundamentals
➢ Chapter 50: Measurement Systems, Basic Mathematics, and Dosage
Calculations
➢ Chapter 51: Administering Oral and Noninjectable Medications
➢ Chapter 52: Administering Injections and Immunizations
➢ Chapter 53: Emergencies in the Medical Office and the Community
➢ Chapter 54: First Aid for Accidents and Injuries
➢ Chapter 55: Rehabilitation
➢ Chapter 56: Nutrition, Exercise, and Healthy Living
➢ Chapter 57: Practicum and the Job Search
➢ Chapter 58: Managing the Office
, Solution and Answer Guide for
Medical Assisting Administrative & Clinical
Competencies (MindTap Course List) 9th Edition
by Michelle Blesi
Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical
Assistant, Health Care Team, and Medical Environment
Table of Contents
Content Type ............................................................................................................................................ 1
Check Your Understanding (from End of Chapter questions) .............................................. 1
Content Type
Check Your Understanding (from End of Chapter questions)
1. To be successful as an MA, you must learn a specific:
a. knowledge base.
b. set of skills.
c. set of behaviors.
d. all of
these ANS:
d Analysis:
a. Incorrect. As an MA, you must learn a knowledge base, a set of skills,
and a set of behaviors to be successful.
b. Incorrect. As an MA, you must learn a knowledge base, a set of skills,
and a set of behaviors to be successful.
c. Incorrect. As an MA, you must learn a knowledge base, a set of skills,
and a set of behaviors to be successful.
d. Correct. As an MA, you must learn all of these – a knowledge base, a set of
skills, and a set of behaviors - to be successful.
2. All of the following are clinical skills EXCEPT:
a. Filing patient records
b. Phlebotomy
c. Administering medications
d. Wrapping instruments
ANS: a
Analysis:
a. Correct. The filing of patient records is an administrative skill.
b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an
administrative skill.
c. Incorrect. Administering medications is a clinical skill. The filing of patient
records is an administrative skill.
