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ISA 235 Final Exam Glossary – Verified Q&A on MIS, Data, Cloud, Security, CRM, ERP, and Systems | Miami University

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This document offers a complete and verified glossary of terms and concepts for the ISA 235 Final Exam, specifically tailored for Miami University. It covers a wide range of Management Information Systems (MIS) topics including data analytics, CRM and ERP systems, cloud services (SaaS, IaaS, PaaS), database fundamentals, cybersecurity, RFID, business continuity, project management, and e-business infrastructure. Definitions are concise, exam-aligned, and ideal for quick reference or review.

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Institución
ISA 235
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ISA 235

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Subido en
7 de julio de 2025
Número de páginas
17
Escrito en
2024/2025
Tipo
Examen
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ISA 235 Final Exam questions with verified
answers
accessibility Ans✓✓✓ varying levels allow system users to access,
view or perform operational functions


agile methodology Ans✓✓✓ aims for customer satisfaction through
early and continuos delivery or useful software components developed
by an iterative process using the bare minimum requirmeents


analytical CRM Ans✓✓✓ supports back office operations and strategic
analysis and includes all systems that do not deal directly with the
consumers


analytical information Ans✓✓✓ encompasses all organizational
information and supports the performance of managerial analysis of
semi structured decisions


analytics Ans✓✓✓ science of fact based decision making


artificial intelligence Ans✓✓✓ simulates human thinking and behavior,
such as the ability to reason and learn. Mimics human intellignece


asset tracking Ans✓✓✓ occurs when a company places active or
service passive RFID tags on expensive products to gather info on
location

,automation Ans✓✓✓ the process of computerizing manual tasks and
making them more efficient and effective and lowering operational costs


availability Ans✓✓✓ the system is operating during different time
frames


backup Ans✓✓✓ an exact copy of the systems inforamtion


bandwith Ans✓✓✓ the max amount of data that can pass from one
point to another in a unit of time


blog Ans✓✓✓ online journal


bluetooth Ans✓✓✓ wireless pan technogly that transmits signals over
short distances between cell phones, computers and other devices


broadband Ans✓✓✓ a high speed internet connection that is always
connected


business intelliegnce Ans✓✓✓ information collected form multiple
sources such as suppliers, customers, competitors, partners and
industries that analyze patterns, trends and relationships for decision
making

, business intelligence dashboard Ans✓✓✓ track corporate metrics such
as CSF or KPI that include advances capabilities such as interactive
controls allowing users to manipulate data


business process Ans✓✓✓ a standardized set of activities that
accomplish a specific task such as processing a customer order


business process model Ans✓✓✓ graphical description of a process


business requirments Ans✓✓✓ the specific business requests the
system must meet to be successful


business rule Ans✓✓✓ defines how a company performs a certain
aspect of its business and typically results in a yes or no answer


chief information officer Ans✓✓✓ responsible for overseeing all uses
of information technology and ensuring the strategic alignment of MIS
with business goals and objectives


click stream data Ans✓✓✓ to observe the exact pattern of a consumers
navigation through a site


closed source Ans✓✓✓ any software licensed under exclusive legal
right of the copyright holder
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