IAHSS Advanced Pretest, IAHSS
Advanced Training for Healthcare
Security Personnel 4th Edition
Security departments are judged on what they do to... ANS: Proactively prevent incidents
A good crime prevention program uses perimeter barriers, building exteriors, and interior controls to
create: ANS: Layers of protection
Employee involvement in crime prevention starts with... ANS: new employee orientation
Appearing professional, friendly, approachable and positive are the basis for your ANS: attitude
To make good decisions on the job, you must ANS: take care of yourself on and off the job
The best way to achieve enhanced customer service is by using what method to exceed the expectations
of the customeris a ANS: multi-tiered approach
Customers value reliability and _____________________ ANS: competence
Premise liability refers to the legal responsibility... ANS: property owner owes to persons on the
property
What approach should be followed to determine appropriate protective measures and security and
safety for off-campus facilities ANS: security inspections and risk assessments
Healthcare organizations are perhaps at a greater risk for slip and fall due to ANS: medical conditions
limit Mobility
,What best describes the Broken Window Theory? ANS: Neglect in an area creates the impression that
no one cares.
The four most common methods of patrol are: ANS: Foot, K-9, Bicycle, and Motorized
One of several advantages to foot patrol is ANS: providing a visible deterrent to crime.
A major disadvantage to foot patrol is ANS: the opportunity to socialize excessively.
Covert and undercover investigations in the healthcare setting should ANS: be undertaken only when
traditional methods of handling the situation have been tried or examined
Assault, both simple and aggravated, occur most often: ANS: Anytime
Which of the following is not an element needed for a crime to occur? ANS: Training
additional steps are necessary to sustain employee awareness and involvement in the security effort. all
of the following vehicles are used except ANS: overhead paging system announcements
When addressing workplace violence security officers are expected to do all of the following except
ANS: respond and resolve immediately
When assessing security-sensitive areas an officer might consider all of the following except ANS:
creating unobstructed passage for patients and visitors
Which of the following is not an activity an officer should engage in to reduce the threat of workplace of
violence? ANS: Intervening quickly in resolving without involving management
, Which of the following steps would be least effective when treating a patient in potential danger as a
victim or witness to a crime ANS: assign room without window
To provide security assistance regarding combative patients, all security staff should be well trained in
ANS: Descalation techniques
Infants are most commonly abducted by ANS: a stranger
Patients suffering from dementia require ANS: particular attention to keep them from wandering away
When conducting an intervention with a mental health patient hospital security should ANS: conduct
the intervention in the privacy of the patient's room
During a walkout or strike at a healthcare facility hospital security can expect all of the following except
ANS: striking employees will be cooperative in order to protect their job
Some of the job action assignments for security in the incident command system for dealing with civil
disturbances include ANS: Access Control, incident documentation, event preparation with local law
enforcement
In responding to an active shooter scenario the armed Healthcare security officer should ANS: realize
they can minimize casualties by taking successful actions
Proactive risk assessments consider all of the following events except ANS: normal planned events
High sensitivity or vulnerable areas in the healthcare facility such as an emergency department or
women's services are known as ANS: security sensitive areas
Advanced Training for Healthcare
Security Personnel 4th Edition
Security departments are judged on what they do to... ANS: Proactively prevent incidents
A good crime prevention program uses perimeter barriers, building exteriors, and interior controls to
create: ANS: Layers of protection
Employee involvement in crime prevention starts with... ANS: new employee orientation
Appearing professional, friendly, approachable and positive are the basis for your ANS: attitude
To make good decisions on the job, you must ANS: take care of yourself on and off the job
The best way to achieve enhanced customer service is by using what method to exceed the expectations
of the customeris a ANS: multi-tiered approach
Customers value reliability and _____________________ ANS: competence
Premise liability refers to the legal responsibility... ANS: property owner owes to persons on the
property
What approach should be followed to determine appropriate protective measures and security and
safety for off-campus facilities ANS: security inspections and risk assessments
Healthcare organizations are perhaps at a greater risk for slip and fall due to ANS: medical conditions
limit Mobility
,What best describes the Broken Window Theory? ANS: Neglect in an area creates the impression that
no one cares.
The four most common methods of patrol are: ANS: Foot, K-9, Bicycle, and Motorized
One of several advantages to foot patrol is ANS: providing a visible deterrent to crime.
A major disadvantage to foot patrol is ANS: the opportunity to socialize excessively.
Covert and undercover investigations in the healthcare setting should ANS: be undertaken only when
traditional methods of handling the situation have been tried or examined
Assault, both simple and aggravated, occur most often: ANS: Anytime
Which of the following is not an element needed for a crime to occur? ANS: Training
additional steps are necessary to sustain employee awareness and involvement in the security effort. all
of the following vehicles are used except ANS: overhead paging system announcements
When addressing workplace violence security officers are expected to do all of the following except
ANS: respond and resolve immediately
When assessing security-sensitive areas an officer might consider all of the following except ANS:
creating unobstructed passage for patients and visitors
Which of the following is not an activity an officer should engage in to reduce the threat of workplace of
violence? ANS: Intervening quickly in resolving without involving management
, Which of the following steps would be least effective when treating a patient in potential danger as a
victim or witness to a crime ANS: assign room without window
To provide security assistance regarding combative patients, all security staff should be well trained in
ANS: Descalation techniques
Infants are most commonly abducted by ANS: a stranger
Patients suffering from dementia require ANS: particular attention to keep them from wandering away
When conducting an intervention with a mental health patient hospital security should ANS: conduct
the intervention in the privacy of the patient's room
During a walkout or strike at a healthcare facility hospital security can expect all of the following except
ANS: striking employees will be cooperative in order to protect their job
Some of the job action assignments for security in the incident command system for dealing with civil
disturbances include ANS: Access Control, incident documentation, event preparation with local law
enforcement
In responding to an active shooter scenario the armed Healthcare security officer should ANS: realize
they can minimize casualties by taking successful actions
Proactive risk assessments consider all of the following events except ANS: normal planned events
High sensitivity or vulnerable areas in the healthcare facility such as an emergency department or
women's services are known as ANS: security sensitive areas
