COMPREHENSIVE EXAM QUESTIONS
WITH DETAILED VERIFIED AND 100%
CORRECT ANSWERS GRADED A+
What role does the planning function of human resource management play within
organizations? - Correct AnswerThe planning function of human resource management
involves two major activities: strategic planning, and short- and medium-range planning.
Such strategic objectives may include increasing market share, revenue growth, product
or service diversity, and profit margins, as well as planning for financial obligations and
other eventualities.
What role does the staffing function of human resource management play within
organizations? - Correct Answerrecruiting job applicants (also known as candidates),
and then selecting the most appropriate applicants for the available jobs.
What are the types of employee compensation? - Correct Answerdirect and indirect
compensation
What is the role of performance appraisals? - Correct AnswerA performance appraisal
(also known as a performance review, performance evaluation, or career development
discussion) is a method by which an employee's job performance is evaluated.
How does HRM enhance human potential? - Correct AnswerHRM field has seen a
substantial interest in both formal and informal training and development.
HRM's work on improving the workplace environment focuses on what two
environments? - Correct Answerimplementing productivity improvement programs as
well as improving health and safety at work
What must management be aware of in order to maintain effective work relationships? -
Correct AnswerAfter an organization has hired the employees it needs, it must foster a
positive workplace environment. In addition to compensation and a healthy and safe
environment, firms must provide conditions that will make it attractive for employees to
stay.
What impact has globalization had on HR practices? - Correct Answerorganizations
become more global, it is essential that organizations develop and implement HRM
policies with international applicability, also making them relevant to employees from
diverse cultures and backgrounds
What are the four implicit HR objectives? - Correct Answerimprove productivity, improve
quality of work life,ensure legal compliance, and foster ethical behavior.
,How can HR managers make a significant contribution toward productivity
improvements? - Correct Answerwork organization and design
How do organizations improve the quality of work life? How have employees' attitudes
regarding involvement with their work shifted? - Correct Answermost employees today
desire more autonomy and a chance to make a greater contribution to the organization.
employees today prefer a greater level of involvement with their work
Why is it important that HR mangers and personnel be familiar with the laws and
regulations? - Correct Answerlaws impact nearly all functions and activities with which
HRM is involved, HR managers and personnel must be familiar with regulations
affecting hiring and pay decisions, promotion activities, health and safety
considerations, and labor relations.
Define the term "moral philosophy." - Correct Answerrefers to the principles, rules, and
values that individuals use in deciding what is right or wrong.
How can HR professionals create a culture where ethical behavior is encouraged? -
Correct Answer"creating a positive work environment, hiring ethical individuals,
providing ethical training, labeling and modeling ethical behavior, creating a well-defined
code of ethics, establishing an open-door policy, and providing an employee assistance
program (EAP)."
Define the term "business ethics." - Correct Answerthe values and principles that are
used to evaluate whether the collective behavior of members of an organization is
appropriate
What are the six major trends have been identified as influencing the work
environment? - Correct Answerincreased competition, the costs and benefits associated
with HR utilization, productivity changes (resulting from changes in technology, capital
investment, the 2008-2014 recession, capital utilization, outsourcing, and government
policies), the increasing pace and complexity of social, cultural, legal, demographic, and
educational changes, the symptoms of dysfunction in the workplace, and societal trends
of the 21st century
Internal Environment: Define "culture" and identify who shapes an organization's
culture. - Correct Answerrepresents the organization's value system. Top management
shapes a companies culture
Internal Environment: Define technology. - Correct Answergenerally refers to the
equipment and knowledge used to produce goods and services, and the definition of
technology may vary greatly by industry
Internal Environment: How does technology influence an organization's structure? -
Correct Answerwith technology and computers, close supervision of employees is
, unnecessary. Furthermore, technology allows work to be performed during non-
traditional hours, away from physical manufacturing plants and offices. With technology
we can see a reduction in the work force.
Internal Environment: Organizational size is an important factor in determining
________________. - Correct AnswerHR activities
External Environment: How does the economy influence HR activities? - Correct
AnswerA strong economy tends to decrease unemployment, increase wages, make
recruitment more competitive, and increase the desirability of training. On the other
hand, a weak economy tends to increase unemployment, diminish wage demands,
make recruitment less competitive, and reduce the need for training and development of
current employees.
External Environment: How does international competition influence HR activities? -
Correct AnswerCorporations forced to be more competitive, HR policies and practices
change significantly
Define the term "SWOT". - Correct AnswerSWOT is an acronym that stands for
strengths, weaknesses, opportunities, and threats.
What is the purpose of a SWOT analysis? - Correct AnswerUsed to establish a level of
understanding needed for a successful plan
What are the six HR competencies? - Correct Answerprovide transformational
leadership, collaborate and resolve strategic challenges within the firm, encourage real
employee involvement, empower and facilitate learning as well as change and decision-
making, design process and performance systems, maintain a global business
perspective
HR Characteristics: What knowledge of the Business and Industry must an HR
professional possess? - Correct Answermust acquire an understanding of the firm's
business objectives and the means that must be employed to attain them
HR Characteristics: Why is it important for an HR professional to have an understanding
of the economy? - Correct AnswerThe globalization of markets, internationalization of
corporations, and ever-growing insistence on quality require HR professionals to be
more familiar with economic issues, such as cost-of-living indices and the
unemployment rate.
HR Characteristics: Why is it important for an HR professional to have analytical
abilities? - Correct AnswerDue to increases in technology use and the emerging roles
that businesses wish to assign HR professionals, these professionals are increasingly
being asked to manage processes rather than activities. Consequently, HR managers
must develop good analytical skills so that they can diagnosis and solve problems.