questions| with complete solutions
/. Coach prep for session- overview (prior to session prep) - Answer-review materials,
eliminate distractions, be mindful calm, and present.
/.Initial Intake coaching session
Describe
Review
Determine
Clarify
Allow
Confirm - Answer-1.) Describe coaching process,
2.) Review info & assessments provided,
3.) Determine if coaching is appropriate.
4.) Clarify roles & expectations;
5.) Allow client to self determine their vision, goals, and action steps; & actively engages
in new behaviors.
6.) Confirm logistics and responsibilities in written agreement.
/.session opening - Answer-ask how the client is, use reflections. Ask positive inquiry
about previous week, reflect something positive, ask client to select goal to review
/.Early coaching session (1 or 2) competencies (5 total)
Assess
Identify
Explore/Clarify
Establish/Refine
Support - Answer-1.) Assess current & optimal state of health & well being,
2.) Identify gaps between current & optimal states.
3.) Explore/Clarify priority areas of focus, and learning preferences and accountability
4.) Establish/refine client's specific short term and long-term goals
5.) Support the client in achieving goals, action steps, back up plans
/.Routine Ongoing Sessions- overview (5 total)
Ask about the:
Refer to shifts in the
Support the client in:
Reflect the client's:
Closing: - Answer-1.) client's current state (e.g., energy, mood);
2.) client's state, facilitate review of previous action steps,
,3.) defining new action steps,
4.) understanding, perspectives, and learning.
5.) Closing: the client articulates new personal discoveries.
/.Routine Ongoing Sessions general order: - Answer-client self assesses state
goal review
topic of importance
short term smart goals
new action steps
take-aways
appreciating client's work
feedback on coaching
/.Goal Review - Answer-explore full experience, starting with positive
use reflections, expands inquiry about best experience, respond to challenges with
reflections/inquiries, affirms client strengths, inquire about percentage of success
/.FINAL SESSION:
Invite the client to reflect on
Assist in developing a: - Answer-:progress made, challenges experienced, lessons
learned, and growth attained
:sustainable pathway forward and/or maintenance/relapse prevention plan including
available support and resources
/.Client is the expert in:
The coach provides: - Answer-:navigating his/her own life, based upon personal
preferences and past experiences.
:the structure of the session and serves as a facilitative partner.
/.The coach's primary role does NOT include: - Answer-a content expert or educator
who diagnoses, advises, or instructs the client on what to do.
/.Client's:
Share personal info/experience/recommendations only when:
Observe, name, and refer to client's:
Convey the belief that client is:
Adjust approach according to: - Answer-Client's agenda, needs, interests, and
preferences drive the relationship.
appropriate or when specifically asked/given permission to do so
:beliefs and values.
:resourceful, expert in own experience.
:client's health literacy
/.Demonstrate:
Convey:
Follow Through on:
,Openly name and address: - Answer-:benevolence, honesty, sincerity, and authenticity
:unconditional positive regard
:commitments
:discord/conflict as it occurs and resolve in a timely manner
/.The coach establishes a: - Answer-positive and safe environment where the client
feels accepted and supported, which helps the client clarify values/access motivation.
/.The coach's confidence in the client's ability to______, ________, &________
supports the client's_________. - Answer-learn, grow, and change / self-efficacy.
/.The coach builds trust by attending to the client's - Answer-emotions as well as words
and behaviors; i.e., when the coach senses conflict, discomfort or confusion, the coach
acknowledges what is happening with curious interest.
/.The coach facilitates behavior change by empowering the client to: - Answer-self-
discover values, resources, and strategies that are individualized and meaningful.
/.Generative moment - Answer-identify topic, ask permission to explore, client describes
what they want, explore strengths, environments to move forward, including pros/cons,
develop discrepancy, brainstorming, express confidence in client's ability to move
forward
/.Active listening & Presence
Be:
Pace communication to:
Listen for:
Attend to and address:
Use silence: - Answer-1.) attentive and mindful, open-minded, be curious
2.)fit client's needs,
3.)what is not being said,
4.) nonverbal communication,
5.) appropriately.
/.In addition to listening to verbal information shared by the client, the coach is attuned
to nonverbal cues which are:
The coach also notices: - Answer-expression, tone, emotions, and energy.
relevant behaviors (or lack thereof).
/.The coach uses ____ ______ to notice with _____ and _______what is happening
with the client and with themselves during coaching. - Answer-mindful
awareness/curiosity and non-judgment
/.goal setting - Answer-ask client to choose a goal, explores support needed to ensure
success, refine goal to be SMART, use confidence ruler, client restates goal, affirm
client's ability to achieve goals
, /.Active listening involves using _________ appropriately to _____ ___ _____ and
allowing clients time to _____, _______, and _______what emerges. - Answer-silence/
"hold the space" / reflect, process, and identify
/.Emotions can generate: - Answer-insight and impact the brain's capacity for learning
and change.
/.The coach calls attention to - Answer-positive shifts in the client's energy or emotion
that may support healthy behavior change.
/.The coach encourages the client to foster:
and harsh self criticism tends to lead to: - Answer-self-compassion and acceptance of
emotions, since these qualities allow a more honest appraisal of one's behaviors and
better self-care./
avoidance and undermines insight.
/.session close - Answer-appreciates client's work, reflects what client learned, asks for
feedback on coaching, schedules next session
/.Attend to the client's:
Acknowledge client's:
Ask client to describe:
Show:
Foster: - Answer-1.) state of being (mood/affect/presence)
2.) emotions
3.) emotions when appropriate
4.) empathy (resonance with)
5.) self-compassion
/.Types of Reflections - Answer-Simple, Double-sided, amplified, feeling, and meaning
/.Reflections convey _______ ____________ and give clients the powerful
___________ to __________ the sound of their own words, perspectives, and beliefs. -
Answer-active listening/ opportunity/ witness
/.Nonjudgmental reflections ________ the client and inspire___________. - Answer-
Engage/ learning
/.When the coach notices a discrepancy in the client's words, emotions, or behavior, a
_______ __________ reflection - Answer-a double sided/may raise the client's
awareness of the discrepancy.
/.When the coach uses an _____________ reflection, the client may reconsider aspects
of ___________________ when they hear the ______________ reflection. - Answer-
amplified/ resistance/exaggerated