AHIP Final Exam MR WEST Test K K K K K
K Questions /GUARATEENED PASS K K
Mrs. West wears glasses and dentures and has enjoyed considerable pain relief from arthritis through
K K K K K K K K K K K K K K
K acupuncture. She is concerned about whether or not Medicare will cover these items and services. What
K K K K K K K K K K K K K K K
K should you tell her? - Medicare does not cover acupuncture, or, in general, glasses or dentures.
K K K K K K K K K K K K K K K
Mr. Bickford did not quite qualify for the extra help low-income subsidy under the Medicare Part D
K K K K K K K K K K K K K K K K
K Prescription Drug program and he is wondering if there is any other option he has for obtaining help with his
K K K K K K K K K K K K K K K K K K K
K considerable drug costs. What should you tell him? - He could check with the manufacturers of his
K K K K K K K K K K K K K K K K
K medications to see if they offer an assistance program to help people with limited means obtain the
K K K K K K K K K K K K K K K K
K medications they need. Alternatively, he could check to see whether his state has a pharmacy assistance
K K K K K K K K K K K K K K K
K program to help him with his expenses.
K K K K K K
Mr. Lombardi is interested in a Medicare Advantage (MA) PPO plan that you represent. It is one of
K K K K K K K K K K K K K K K K K
K three plans operated by the same organization in Mr. Lombardi's area. The MA PPO plan does not include
K K K K K K K K K K K K K K K K K
K drug coverage, but the other two plans do. Mr. Lombardi likes the PPO plan that does not include drug
K K K K K K K K K K K K K K K K K K
K coverage and intends to obtain his drug coverage through a stand-alone Medicare prescription drug plan.
K K K K K K K K K K K K K K
K What should you tell him about this situation? - He could enroll in one of the MA plans that include
K K K K K K K K K K K K K K K K K K K
K prescription drug coverage or a Medigap plan and a stand-alone prescription drug plan, but he cannot enroll
K K K K K K K K K K K K K K K K
K in the MA-only PPO plan and a stand-alone prescription drug plan.
K K K K K K K K K K
Mr. Torres has a small savings account. He would like to pay for his monthly Part D premiums with an
K K K K K K K K K K K K K K K K K K K
K automatic monthly withdrawal from his savings account until it is exhausted, and then have his premiums
K K K K K K K K K K K K K K K
K withheld from his Social Security check. What should you tell him? - In general, he must select a single Part D
K K K K K K K K K K K K K K K K K K K K
K premium payment mechanism that will be used throughout the year.
K K K K K K K K K
Agent Jennings makes a presentation on Medicare advertised as an educational event. Agent Jennings
K K K K K K K K K K K K K
K distributes materials that are solely educational in nature. However, she gives a brief presentation that
K K K K K K K K K K K K K K
K mentions plan-specific premiums. Is this a prohibited activity at an event that has been advertised as
K K K K K K K K K K K K K K K
K educational? - Yes. When an event has been advertised as "educational," discussing plan-specific premiums is
K K K K K K K K K K K K K K
K impermissible.
Mrs. Mulcahy is concerned that she may not qualify for enrollment in a Medicare prescription drug
K K K K K K K K K K K K K K K
K plan because, although she is entitled to Part A, she is not enrolled under Medicare Part B. What should you
K K K K K K K K K K K K K K K K K K K
K tell her? - Everyone who is entitled to Part A or enrolled under Part B is eligible to enroll in a Medicare
K K K K K K K K K K K K K K K K K K K K K
K prescription drug plan. As long as Mrs. Mulcahy is entitled to Part A, she does not need to enroll under Part B
K K K K K K K K K K K K K K K K K K K K K
K before enrolling in a prescription drug plan.
K K K K K K
Mr. Jacob understands that there is a standard Medicare Part D prescription drug benefit, but when
K K K K K K K K K K K K K K K
K he looks at information on various plans available in his area, he sees a wide range in what they charge for
K K K K K K K K K K K K K K K K K K K K
K deductibles, premiums and cost sharing. How can you explain this to him? - Medicare Part D drug plans may
K K K K K K K K K K K K K K K K K K
K have different benefit structures, but on average, they must all be at least as good as the standard model
K K K K K K K K K K K K K K K K K K
K established by the government. K K K
Ms. Moore plans to retire when she turns 65 in a few months. She is in excellent health and will have
K K K K K K K K K K K K K K K K K K K K
, K considerable income when she retires. She is concerned that her income will make it impossible for her to
K K K K K K K K K K K K K K K K K
K qualify for Medicare. What could you tell her to address her concern? - Medicare is a program for people age
K K K K K K K K K K K K K K K K K K K
K 65 or older and those under age 65 with certain disabilities, end stage renal disease or Lou Gehrig's disease, so
K K K K K K K K K K K K K K K K K K K
K she will be eligible for Medicare.
K K K K K
Agent Armstrong is employed by XYZ Agency, which is under contract with ABC Health Plan, a K K K K K K K K K K K K K K K
K Medicare Advantage (MA) plan that offers plans in multiple states. XYZ Agency maintains a website marketing
K K K K K K K K K K K K K K K
K the MA plans with which it has contracts. Agent Armstrong follows up with individuals who request more
K K K K K K K K K K K K K K K K
K information about ABC MA plans via the website and tries to persuade them to enroll in ABC plans. What
K K K K K K K K K K K K K K K K K K
K statement best describes the marketing and compliance rules that apply to Agent Armstrong? - Agent
K K K K K K K K K K K K K K
K Armstrong needs to be licensed and appointed in every state in which beneficiaries to whom he markets ABC
K K K K K K K K K K K K K K K K K
K MA plans are located.
K K K
Mr. Schmidt would like to plan for retirement and has asked you what is covered under Original Fee-
K K K K K K K K K K K K K K K K K
for-Service (FFS) Medicare? What could you tell him? - Part A, which covers hospital, skilled nursing facility,
K K K K K K K K K K K K K K K K
hospice and home health services and Part B, which covers professional services such as those provided by a
K K K K K K K K K K K K K K K K K K
doctor are covered under Original Medicare.
K K K K K K
You are seeking to represent an individual Medicare Advantage plan and an individual Part D plan in
K K K K K K K K K K K K K K K K
K your state. You have completed the required training for each plan, but you did not achieve a passing score on
K K K K K K K K K K K K K K K K K K K
K the tests that came after the training. What can you do in this situation? - You will not be able to represent any
K K K K K K K K K K K K K K K K K K K K K K
K Medicare Advantage or Part D plan until you complete the training and achieve an adequate score, although
K K K K K K K K K K K K K K K K
K you will not have to take a test if you exclusively market employer/union group plans and the companies do
K K K K K K K K K K K K K K K K K K
K not require testing.
K K
Mr. Chen is enrolled in his employer's group health plan and will be retiring soon. He would like to
K K K K K K K K K K K K K K K K K K
K know his options since he has decided to drop his retiree coverage and is eligible for Medicare. What should
K K K K K K K K K K K K K K K K K K
K you tell him? - Mr. Chen can disenroll from his employer-sponsored coverage to elect a Medicare Advantage
K K K K K K K K K K K K K K K K
K or Part D plan within 2 months of his disenrollment, but he should revaluate if he really wants to drop his
K K K K K K K K K K K K K K K K K K K K
K employer coverage. K
Mr. Davis is 52 years old and has recently been diagnosed with end-stage renal disease (ESRD) and will
K K K K K K K K K K K K K K K K K
K soon begin dialysis. He is wondering if he can obtain coverage under Medicare. What should you tell him? - He
K K K K K K K K K K K K K K K K K K K
K may sign-up for Medicare at any time however coverage usually begins on the fourth month after dialysis
K K K K K K K K K K K K K K K K
K treatments start. K
Mr. Johannsen is entitled to Medicare Part A and Part B. He gains the Part D low-income subsidy. How
K K K K K K K K K K K K K K K K K K
K does that affect his ability to enroll or disenroll in a Part D plan? - He qualifies for a special election period and
K K K K K K K K K K K K K K K K K K K K K K
K can enroll in or disenroll from a Part D plan once during that period.
K K K K K K K K K K K K K
Mr. Lopez, who is fairly well-off financially, would like to enroll in a Medicare prescription drug plan
K K K K K K K K K K K K K K K K
K you represent and simply give you a check to cover his premiums for the entire year. What should you tell
K K K K K K K K K K K K K K K K K K K
K him? - Enrollees should pay using automatic withdrawal from a bank account or credit or debit card, direct
K K K K K K K K K K K K K K K K K
K monthly billing from the plan, or deductions from their Social Security check.
K K K K K K K K K K K
You have approached a hospital administrator about marketing in her facility. The administrator is
K K K K K K K K K K K K K
K uncomfortable with the suggestion. How could you address her concerns? - Tell her that Medicare guidelines K K K K K K K K K K K K K K K
K allow you to conduct marketing activities in common areas of a provider's facility.
K K K K K K K K K K K K
You have come to Mrs. Midler's home for a sales presentation. At the beginning of the presentation,
K K K K K K K K K K K K K K K K
K Mrs. Midler tells you that she has a copy of her medical record available because she thinks this will help you
K K K K K K K K K K K K K K K K K K K K
K understand her needs. She suggests that you will know which questions to ask her about her health status in
K K K K K K K K K K K K K K K K K K
K order to best assist her in selecting a plan. What should you do? - You can only ask Mrs. Midler questions
K K K K K K K K K K K K K K K K K K K K
K Questions /GUARATEENED PASS K K
Mrs. West wears glasses and dentures and has enjoyed considerable pain relief from arthritis through
K K K K K K K K K K K K K K
K acupuncture. She is concerned about whether or not Medicare will cover these items and services. What
K K K K K K K K K K K K K K K
K should you tell her? - Medicare does not cover acupuncture, or, in general, glasses or dentures.
K K K K K K K K K K K K K K K
Mr. Bickford did not quite qualify for the extra help low-income subsidy under the Medicare Part D
K K K K K K K K K K K K K K K K
K Prescription Drug program and he is wondering if there is any other option he has for obtaining help with his
K K K K K K K K K K K K K K K K K K K
K considerable drug costs. What should you tell him? - He could check with the manufacturers of his
K K K K K K K K K K K K K K K K
K medications to see if they offer an assistance program to help people with limited means obtain the
K K K K K K K K K K K K K K K K
K medications they need. Alternatively, he could check to see whether his state has a pharmacy assistance
K K K K K K K K K K K K K K K
K program to help him with his expenses.
K K K K K K
Mr. Lombardi is interested in a Medicare Advantage (MA) PPO plan that you represent. It is one of
K K K K K K K K K K K K K K K K K
K three plans operated by the same organization in Mr. Lombardi's area. The MA PPO plan does not include
K K K K K K K K K K K K K K K K K
K drug coverage, but the other two plans do. Mr. Lombardi likes the PPO plan that does not include drug
K K K K K K K K K K K K K K K K K K
K coverage and intends to obtain his drug coverage through a stand-alone Medicare prescription drug plan.
K K K K K K K K K K K K K K
K What should you tell him about this situation? - He could enroll in one of the MA plans that include
K K K K K K K K K K K K K K K K K K K
K prescription drug coverage or a Medigap plan and a stand-alone prescription drug plan, but he cannot enroll
K K K K K K K K K K K K K K K K
K in the MA-only PPO plan and a stand-alone prescription drug plan.
K K K K K K K K K K
Mr. Torres has a small savings account. He would like to pay for his monthly Part D premiums with an
K K K K K K K K K K K K K K K K K K K
K automatic monthly withdrawal from his savings account until it is exhausted, and then have his premiums
K K K K K K K K K K K K K K K
K withheld from his Social Security check. What should you tell him? - In general, he must select a single Part D
K K K K K K K K K K K K K K K K K K K K
K premium payment mechanism that will be used throughout the year.
K K K K K K K K K
Agent Jennings makes a presentation on Medicare advertised as an educational event. Agent Jennings
K K K K K K K K K K K K K
K distributes materials that are solely educational in nature. However, she gives a brief presentation that
K K K K K K K K K K K K K K
K mentions plan-specific premiums. Is this a prohibited activity at an event that has been advertised as
K K K K K K K K K K K K K K K
K educational? - Yes. When an event has been advertised as "educational," discussing plan-specific premiums is
K K K K K K K K K K K K K K
K impermissible.
Mrs. Mulcahy is concerned that she may not qualify for enrollment in a Medicare prescription drug
K K K K K K K K K K K K K K K
K plan because, although she is entitled to Part A, she is not enrolled under Medicare Part B. What should you
K K K K K K K K K K K K K K K K K K K
K tell her? - Everyone who is entitled to Part A or enrolled under Part B is eligible to enroll in a Medicare
K K K K K K K K K K K K K K K K K K K K K
K prescription drug plan. As long as Mrs. Mulcahy is entitled to Part A, she does not need to enroll under Part B
K K K K K K K K K K K K K K K K K K K K K
K before enrolling in a prescription drug plan.
K K K K K K
Mr. Jacob understands that there is a standard Medicare Part D prescription drug benefit, but when
K K K K K K K K K K K K K K K
K he looks at information on various plans available in his area, he sees a wide range in what they charge for
K K K K K K K K K K K K K K K K K K K K
K deductibles, premiums and cost sharing. How can you explain this to him? - Medicare Part D drug plans may
K K K K K K K K K K K K K K K K K K
K have different benefit structures, but on average, they must all be at least as good as the standard model
K K K K K K K K K K K K K K K K K K
K established by the government. K K K
Ms. Moore plans to retire when she turns 65 in a few months. She is in excellent health and will have
K K K K K K K K K K K K K K K K K K K K
, K considerable income when she retires. She is concerned that her income will make it impossible for her to
K K K K K K K K K K K K K K K K K
K qualify for Medicare. What could you tell her to address her concern? - Medicare is a program for people age
K K K K K K K K K K K K K K K K K K K
K 65 or older and those under age 65 with certain disabilities, end stage renal disease or Lou Gehrig's disease, so
K K K K K K K K K K K K K K K K K K K
K she will be eligible for Medicare.
K K K K K
Agent Armstrong is employed by XYZ Agency, which is under contract with ABC Health Plan, a K K K K K K K K K K K K K K K
K Medicare Advantage (MA) plan that offers plans in multiple states. XYZ Agency maintains a website marketing
K K K K K K K K K K K K K K K
K the MA plans with which it has contracts. Agent Armstrong follows up with individuals who request more
K K K K K K K K K K K K K K K K
K information about ABC MA plans via the website and tries to persuade them to enroll in ABC plans. What
K K K K K K K K K K K K K K K K K K
K statement best describes the marketing and compliance rules that apply to Agent Armstrong? - Agent
K K K K K K K K K K K K K K
K Armstrong needs to be licensed and appointed in every state in which beneficiaries to whom he markets ABC
K K K K K K K K K K K K K K K K K
K MA plans are located.
K K K
Mr. Schmidt would like to plan for retirement and has asked you what is covered under Original Fee-
K K K K K K K K K K K K K K K K K
for-Service (FFS) Medicare? What could you tell him? - Part A, which covers hospital, skilled nursing facility,
K K K K K K K K K K K K K K K K
hospice and home health services and Part B, which covers professional services such as those provided by a
K K K K K K K K K K K K K K K K K K
doctor are covered under Original Medicare.
K K K K K K
You are seeking to represent an individual Medicare Advantage plan and an individual Part D plan in
K K K K K K K K K K K K K K K K
K your state. You have completed the required training for each plan, but you did not achieve a passing score on
K K K K K K K K K K K K K K K K K K K
K the tests that came after the training. What can you do in this situation? - You will not be able to represent any
K K K K K K K K K K K K K K K K K K K K K K
K Medicare Advantage or Part D plan until you complete the training and achieve an adequate score, although
K K K K K K K K K K K K K K K K
K you will not have to take a test if you exclusively market employer/union group plans and the companies do
K K K K K K K K K K K K K K K K K K
K not require testing.
K K
Mr. Chen is enrolled in his employer's group health plan and will be retiring soon. He would like to
K K K K K K K K K K K K K K K K K K
K know his options since he has decided to drop his retiree coverage and is eligible for Medicare. What should
K K K K K K K K K K K K K K K K K K
K you tell him? - Mr. Chen can disenroll from his employer-sponsored coverage to elect a Medicare Advantage
K K K K K K K K K K K K K K K K
K or Part D plan within 2 months of his disenrollment, but he should revaluate if he really wants to drop his
K K K K K K K K K K K K K K K K K K K K
K employer coverage. K
Mr. Davis is 52 years old and has recently been diagnosed with end-stage renal disease (ESRD) and will
K K K K K K K K K K K K K K K K K
K soon begin dialysis. He is wondering if he can obtain coverage under Medicare. What should you tell him? - He
K K K K K K K K K K K K K K K K K K K
K may sign-up for Medicare at any time however coverage usually begins on the fourth month after dialysis
K K K K K K K K K K K K K K K K
K treatments start. K
Mr. Johannsen is entitled to Medicare Part A and Part B. He gains the Part D low-income subsidy. How
K K K K K K K K K K K K K K K K K K
K does that affect his ability to enroll or disenroll in a Part D plan? - He qualifies for a special election period and
K K K K K K K K K K K K K K K K K K K K K K
K can enroll in or disenroll from a Part D plan once during that period.
K K K K K K K K K K K K K
Mr. Lopez, who is fairly well-off financially, would like to enroll in a Medicare prescription drug plan
K K K K K K K K K K K K K K K K
K you represent and simply give you a check to cover his premiums for the entire year. What should you tell
K K K K K K K K K K K K K K K K K K K
K him? - Enrollees should pay using automatic withdrawal from a bank account or credit or debit card, direct
K K K K K K K K K K K K K K K K K
K monthly billing from the plan, or deductions from their Social Security check.
K K K K K K K K K K K
You have approached a hospital administrator about marketing in her facility. The administrator is
K K K K K K K K K K K K K
K uncomfortable with the suggestion. How could you address her concerns? - Tell her that Medicare guidelines K K K K K K K K K K K K K K K
K allow you to conduct marketing activities in common areas of a provider's facility.
K K K K K K K K K K K K
You have come to Mrs. Midler's home for a sales presentation. At the beginning of the presentation,
K K K K K K K K K K K K K K K K
K Mrs. Midler tells you that she has a copy of her medical record available because she thinks this will help you
K K K K K K K K K K K K K K K K K K K K
K understand her needs. She suggests that you will know which questions to ask her about her health status in
K K K K K K K K K K K K K K K K K K
K order to best assist her in selecting a plan. What should you do? - You can only ask Mrs. Midler questions
K K K K K K K K K K K K K K K K K K K K